That’s Some Dogged Determination To Be Wrong
I am currently fostering a service dog. His human has to have surgery and inpatient rehab. He will be staying with me until she’s home. The organization that trained him suggests that I take him out, wearing his working backpack, as often as possible. I do NOT claim he is a service dog and only take him places that allow pets. Unfortunately, his working backpack (used to carry meds, water, and emergency information) has “Service dog” patches.
We go into a pet store where he is well-known.
Random Customer: “Oh! Is he a service dog?”
Me: “He is, but he’s not working right now.”
Employee: “Murphy! Hi!”
Murphy goes to get some attention.
Random Customer: “What service does he provide?”
Me: “Excuse me?”
Random Customer: “What. Service?”
Me: “He helps his mom, but she’s not here right now.”
Random Customer: “So you are just FAKING? He’s probably not even a real service dog. I’m allowed to ask what service he provides. It’s in the ADA.”
Employee: “Ma’am, please stop. First, you are not allowed to ask. We are. But we don’t, since we allow all well-behaved pets and service animals. We know him. He’s very well behaved, and he’s allowed in, the same as any pet.”
Random Customer: “I’m reporting you for discrimination. I’m allowed to ask!”
The employee calls their manager, who attempts to calm the woman.
Random Customer: “So you’re telling me I can bring in my pet dog?”
Manager: “Yes, we permit all well-behaved pets. Look around.”
He gestures to two dogs being walked into the store.
Random Customer: “If that’s true, why was my husband told not to bring my dog back ever again? That was two days ago!”
Manager: “Oh. You’re the one. I’m assuming your dog is the little white dog that ripped open three bags of food and peed on several others?”
Random Customer: “What does that matter?”
Manager: “Again, we only permit well-behaved dogs. Yours does not qualify.”
She eventually left, muttering under her breath about “fake service dogs.”
