Tossed That Salad

, , , , , | Right | September 18, 2017

(A customer recently picked up a salad from our carry-out. Later, she calls back to tell us that when she got home, she found only lettuce in the box, no toppings. Because I am the manager, I just tell her to come back with the salad so we can replace it.)

Customer: *coming in and shoving the box at me* “Here!”

Me: *opening the box and indeed seeing only the lettuce*

Customer: “See? What kind of place is this? I want one with actual ingredients in it, not just this rabbit food!”

Me: *looking from her to the box* “Ma’am, I think I know the problem here.” *I close the box, flip it over, open it, and come face-to-face with the rest of the salad – all ingredients included.*

Customer: “Oh…”

Me: “Here’s your salad back, ma’am. I hope you have a great day.”

Making A Mocha-ry Of Listening

, , , , | Right | September 18, 2017

(I work morning shifts at a very popular drive-thru over my winter break to get money for school. Unfortunately, this morning our coffee machine does not start up properly, so our manager is taking a look at it.)

Me: “Welcome to [Restaurant]. Can I take your order?”

Customer: “Yes, ma’am, can I get a sausage biscuit and a hot mocha with whole milk?”

Me: “I’m sorry, ma’am, but our coffee machine is down right now. Would you still like the biscuit?”

Customer: “WHAT?!”

Me: *thinks she didn’t hear me, so I repeat myself*

Customer: “But that’s stupid! Why isn’t working?”

Me: “I don’t know, ma’am. Our manager is looking at it now.”

Customer: “Oh, okay, let’s see… can I get a latte?”

Me: “…”

Liquid Karma

, , , , , | Right | September 15, 2017

(We are allowed to say something to a guest if they litter in our drive through, especially if it’s at the window.)

Customer: *dumps can of drink out at my window*

Me: *hands him his change, and some coins fall on the ground*  “Sorry about that, some of them will be wet because people rudely pour their drinks out in my drive through.”

Customer: “Uh, oh, sorry about that.”

Onions Find New Ways To Make You Cry

, , , , | Related | September 15, 2017

I was a very loud, hyperactive, and rather undersized child of no more than four when this happened. My family had just finished a meal at [Restaurant], and being the walking cartoon character I was, I wandered off, only to spy the remnants of someone else’s meal at an unoccupied table.

There was something that, to my eyes, looked very appetizing, and I didn’t give a rat’s a** that it was half-eaten already, so I reached up and grabbed a fistful of what I innocently presumed was a dessert and crammed it in my mouth. It was not a dessert.

It was an onion blossom slathered in hot sauce.

I eventually made my way back to my family, and refused to eat onions in pretty much any form again until I was well into my teens. My mother could not for the life of her figure out why.

Unfiltered Story #93711

, | Unfiltered | September 15, 2017

I was at a restraunt and this girl was carrying a huge stack of lids, and one fell. I heard her mutter, “Aw nuggets!” before getting the rest to where they should go. I was trying so hard not to laugh.

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