They’re Not Exactly Gagging For Your Business

, , , , , , , | Working | October 16, 2019

(My friends and I have been to a nightclub in the city, and instead of getting the train, I offer to drive everyone. I am stone-cold sober as I don’t like to drink alcohol; I don’t like the taste. We exit the club and see a food truck on the curb. All of my friends are a bit too drunk to want food, but I go over and join the queue. There are a few people in front of me, and finally the queue thins and it’s just me and a man that is so drunk that he can’t stand. At one point, he hunches over and gags but luckily isn’t sick.)

Server: “Anyone not had their order taken yet?”

(The drunk man in front of me ignores him and continues to gag.)

Server: “Anyone?”

(This goes on for two minutes and in the end, I roll my eyes and step forward to order. The second I open my mouth…)

Server: “Get back in line! That man was in front of you.”

(I shrugged and decided to walk away, because I had already been in the queue for ten minutes and it didn’t look like I was going to get any food any time soon. The second I stepped out of line, the man vomited over the curb and up the side of the truck.)

1 Thumbs
251

A Single Frame Of Rudeness

, , , , | Working | October 16, 2019

I am the only person on the checkout at the moment. A customer comes up to me. I get half a greeting out before he asks a question. I answer and he walks away idly into menswear.

Half an hour later, the duty manager drags me into her office and writes me up for rude behaviour towards a customer. I refuse to sign it until I know what she’s referring to. She sends me home early, saying that when the store manager is in tomorrow he will get it straightened out.

I come in, on my day off, for the meeting. The duty manager gives a very detailed account of what happened, with the customer’s contact details, saying he will verify everything. I have no idea what she’s talking about and stress that only one customer asked me about menswear, and I literally said two words to him. The store manager suggests we check the camera footage. The duty manager gets a malicious grin on her face, like she just convinced him to fire me.

We all go into the admin office and go through my entire shift the day before. We almost miss the supposed rude behaviour because the encounter was literally five seconds long, and watching it at max speed made the customer appear for only one frame. The store manager slows it to real time and cranks the volume up. You can hear me saying, “Hi,” then the customer asking if we sell stuff for men, and then me saying, “Yes,” before he walks away.

I glance at the duty manager who is bright red. The store manager bursts out laughing and tells me to go home, assuring me that I will be paid for my full shift and one day holiday for having to come in to sort this out. 

I heard the duty manager had to take additional training for investigating complaints. I haven’t really seen her since. I’m suspecting she’s been messing with the rota to avoid me.

1 Thumbs
447

Beware The Hijabberwocky

, , , , , , | Working | October 16, 2019

(I work at an institute for further adult education, supervising examinations. There have to be two supervisors present at all times to make sure that everyone follows the rules: no cheating, no use of electronic devices, etc. One supervisor is from the institute and one acts as a neutral party and is not affiliated with us at all. The external supervisor has been working with us for many years. He is a gruff, retired teacher and works mostly on a freelance basis. However, I notice that he has become increasingly irritating and difficult to deal with over the course of the last couple of months, sometimes to the extent that he flat-out insults examinees and threatens to kick them out for the most insignificant reasons. When I supervise with him, I almost have more difficulty keeping him in check than the students. But since he has been with us for so long, my boss says that we should at least work with him occasionally to keep the good relationship. On this day, I am once again supervising an exam with him. It is still early and the examinees are slowly filtering into the room, and while I do the identity and passport checks at the entrance, he is writing down the seating plan for those who have already chosen a seat. Suddenly, I hear him raise his voice, sounding angry. Sighing internally, I make my way over to where he is to see what is going on. He is currently standing in front of a woman who is already sat down and looks rather uncomfortable. She is also wearing a hijab.)

Me: “Hey, Mr. [Supervisor], is everything okay? What’s going on?”

Supervisor: *aggressively* “Yeah, I am just doing my job! We have to collect all electronic devices that these people may have so that they cannot use them to cheat right? I want her–” *gestures to the woman* “–to show me her ears! For all I know she could have one of those button-like radio things in there and get the answers from someone else!”

(I stare at him for ten seconds flat while my brain tries to catch up with what I just heard and come up with a coherent response. He, a broad, roughly sixty-year-old guy just demanded from a clearly Muslim woman to take off her headscarf to show him her ears! After finally getting my bearings, I desperately try to defuse the situation because the woman is definitely shaking right now.)

Me: “Uh, I really don’t think that that’s necessary. We are required to collect all mobile phones, smartwatches, and the like, and we have to supervise everyone, of course, but it definitely does not say anywhere in the regulations that we are required to search the clothes of the examinees or anything! I am not sure if that would be legal.”

Supervisor: “But I am here to ensure the safety of this examination! This is a cheating risk we should not tolerate! She has to show me her ears!”

Me: *firmly because I have had enough of him* “No, Mr. [Supervisor], that is not how we are supposed to do this. The regulations of [Testing Company that develops the exams] say nothing about frisking students! If you want, we can discuss this matter later, but now the other examinees are waiting to start the exam. Please finish your seating plan and then we will continue with the examination!”

(I intentionally tried not to make a big deal out of this to keep everyone as calm as possible but I was fuming inside! Somehow I managed to convince him to drop the subject and the exam went about without another major incident. The woman was okay from what I could tell and I made sure he did not go too close to her again. I kind of understand his concern and the safety rules of these exams are definitely not foolproof but it would be way above my paygrade — and his, for that matter — to try and change them. That, and he definitely went about it in the worst possible way! I also informed my boss in great detail about what had happened. Needless to say, we do not work with this supervisor anymore.)

1 Thumbs
336

Should Have Paid Attention

, , , , , | Working | October 16, 2019

(I’m opening the office mail when I notice a particularly thick envelope from a law office.)

Me: “All right, taking bets. Death, bankruptcy, or suing?”

Coworker: “Death.”

Me: “I feel like we get more bankruptcies.”

Manager: “Definitely suing.”

(I open the letter and find a check along with several invoices.)

Me: “Huh. They’re just paying their bill.”

Manager: “No one would have guessed that!”

1 Thumbs
361

Crashing Into The Rainbow

, , , , | Working | October 16, 2019

(I am sitting at my desk, coloring the picture that’s on the next day’s schedule that we will post, so the residents have something cheerful to look at. We can’t print in color so I always do this. A visitor, who is a hospice nurse, comes in and see what I’m doing. I’m a cis female and the nurse is male. I happen to be coloring a picture of an ice cream cone in rainbow colors.)

Visitor: “Why are you doing that?”

Me: “Coloring? I like to post a colored version of the schedule so the residents have–”

Visitor:No. Why are you using those colors? It’s…” *whispers* “…gay.”

Me: “Yes, rainbow colors are generally used for Pride. June is Pride month, you know. Personally, I happen to be bi.” *cocks head and looks at him, just mentally willing him to say something*

Visitor: *eyes go wide* “You’re…YOU’RE GOING TO HELL!” *runs toward the door with his arm out to push it open, but alas, it is locked and he crashes into it*

Me: “Oh, sorry, let me get that for you.” *sickly sweet smile*

Visitor: *incoherent screaming as he runs outside*

(I have no patience for this kind of bulls***. And since this lovely gentleman was wearing scrubs with his company’s name and his name, I was able to tell them exactly what their employee did. They sent someone else over to cover his patients.)

1 Thumbs
406