We have a new guy in the warehouse part of our large big box store. He has a very simple job as part of the opening crew. One of his tasks is, when a delivery truck arrives, open the bay doors to let them back up into it. It’s a simple up/down button panel that you press when the light on it turns green.
One morning, I walked into the warehouse to speak to one of the supervisors there.
Me: “Why am I getting a call from [regular truck driver] saying he’s been waiting for the bay doors to open?”
Supervisor: “Ugh, not again.”
We both walk out to see the new guy rearranging pallets near the bay doors. The button panel has the green light active.
Supervisor: “Hey, pal! Why aren’t you opening the bay door!”
New Guy: “I did that already.”
Supervisor: “Yeah, once. You need to do it every time the green light goes off.”
New Guy: “Wait… every time?!”
Supervisor: “You think we can fill up this entire warehouse and store from one truck a day?”
New Guy: *Shrugs.* “Kinda?”
He opens the bay doors, and unloading the truck proceeds as normal. Until half an hour later, when I noticed on the office cameras that a truck was waiting at the bay door again.
I walk down and tell the supervisor, where we see the new guy playing with the pallets again.
Supervisor: “[New Guy]! The panel is green again!”
New Guy: “Yeah, I saw that.”
Supervisor: “And… you didn’t think to open the bay doors?”
New Guy: “Uh… I thought it was a mistake.”
Supervisor: “Why would it be a mistake?”
New Guy: “Because I already opened the doors twice already.”
Supervisor: “Pal, you need to open the doors every time it goes green. Every… time! It could be ten times, it could be twenty, doesn’t matter. Every time!”
New Guy: “Wow. That sounds like a lotta work!”
Supervisor: “That’s why they call it a job, pal!”
We both walk away shaking our heads.
Me: “I’ll talk to the recruitment guy and see how he managed to get past the interview. You gonna be okay with him for now?”
Supervisor: “We’ll see. I’ve had people as dumb as rocks before, but this guy is worse. At least a rock can hold a door open.”
The new guy was moved to box and pallet breakdown, and putting trash into the compactor. I was scared about putting someone like that so close to machinery that could crush a human, but he hasn’t caused an incident… yet.