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Bad boss and coworker stories

Stupidity Can Be Found In The Oddest Places

, , , , | Working | CREDIT: Rusty99Arabian | December 8, 2021

There is an unfair stereotype in university IT that the older the professor, the worse they are at technology. This is entirely untrue because absolutely nothing seems to correlate with how comfortable a professor is with technology — age, intelligence, diligence, and certainly not degree. I’ve observed a slight statistical correlation with the field they’re in, but it’s shaky at best.

So, I try not to judge anyone until I’ve seen them actually at a machine. But on one particular occasion, I regret to say I fell prey to assumptions.

We had received word that a new professor was starting, and they actually stopped by to introduce themselves to our team. If you want good service from IT, boy, is that a way to leave an impression. They were young, humble, and they just emitted this impression of intelligence — all the signs of a user we could give a computer to and never see again, which is just how IT likes it.

And on top of this, when we asked if they had any special requests for what they wanted on their machine, they specifically asked for Chrome. My estimation of their ability went sky-high. I had dreams of future tickets, easily resolved, aided by their wonderful ability to assist with troubleshooting.

That is, until the day they got their new computer and reported their first ticket: they still wanted Chrome installed.

I was, frankly, baffled. Not only was Chrome set to the default browser on our image, but I had taken an extra step to log in as the user and put the icon on a prominent position on their desktop, since they had specially requested it. It could not be any more installed.

But weirder things have happened before. Maybe some serious problem had happened with their new machine and Chrome was somehow deleted.

I was so baffled that I asked if I could see the machine in person, and they brought it by right away. I watched as the user logged in and clicked on the Chrome icon on their desktop, successfully opening Chrome.

There were no triumphant sounds of understanding or a sheepish apology. Instead, they kept going.

Now, Google likes to change up the contents of the default tab when you open Chrome. This particular design prominently featured a button saying something like, “Learn more about what you can do with Chrome!”

The professor continued to click on “Learn More About Chrome,” click the link, “Download Chrome,” and point.

Professor: “See! It says that you still need to download Chrome.”

I admit, troubleshooting this problem had me stumped.

Eventually, I managed to convince the professor that if they visited literally any other site on the Internet, they would be just fine. They went away satisfied.

That afternoon, I started to write a feedback email to Google:

Me: “Bug found: user can still navigate to ‘Install Chrome’ page even if Chrome installed.”

But ultimately, I decided against sending it. It was out of the ticket scope, anyway.

Ticket closed!

Living In A Tent Made Of Red Flags

, , , , , , | Working | December 8, 2021

I take a tour of an apartment complex, and everything looks above-board to me. Several staff are in the office, and the tour itself is very professional. [Manager] tells me the rate for a one-bedroom, and I say I’ll need to think about it. I tour a few other complexes. Two days later, I give the first complex a call in the morning.

Me: “I’d like to come in and sign a lease. Would that be possible today?”

Staff Member: “Oh, yes! You can come in at any time.”

Me: “Great! And it’s $575 for a one-bedroom, right?”

Staff Member: “Oh, it’s actually $605 for a one-bedroom.”

This is the first red flag. I decide to go in, anyway. When I get there, it’s mid-afternoon, and [Staff Member] is the only one in the office. She is running between phones and trying to help tenants who come in with issues while I’m there. I end up being there for about half an hour, during which time no other staff makes an appearance.

She gives me a blank application to fill out, and I ask about the price hike. She has to hunt around for a price list and explains that the rate increases with each day that passes, which is the first time I’ve heard this. She also mentions that the rate is now $625. While she helps a tenant, I look over the application. It is generic, with no details about the specific unit I’d be renting.

Staff Member: “If you just sign that at the bottom, I’ll make sure my manager gets that and gives you a call.”

Me: “I’d prefer not to sign a blank form. The monthly rate isn’t even on here yet.”

Staff Member: “Oh, it’ll be $625. It should be fine.”

Me: “Yeah, I’d still prefer for that to be written on the form before I sign it.” *Stands up* “I’m going to have to get some info from my co-signer, too, before I finish this.”

I did not go back.

Checking Out Ain’t A Piece Of Cake

, , , , , , | Working | December 8, 2021

It’s been a long day, and I have decided to visit my local supermarket one evening after work to grab a few essentials, and as I have had a stressful day, I decide to also purchase a small generic birthday cake.

This exchange occurs at the till whilst I am being served.

Cashier: “Ooh, is someone’s birthday coming up?”

Me: “Nah, just had a long day and felt like something nice for dessert. It’s a strange choice but I do like birthday cake.”

Cashier: “Bit out of order buying that if you don’t need it?”

Me: “I’m sorry?”

Cashier: “Well, I don’t think you should be taking food out of kids’ mouths is all.”

I was baffled. I ignored her for the rest of the transaction as she wittered on about starving kids. The shelves had plenty of birthday cakes. I hadn’t taken the last one either way!

License To Be A Jerk

, , , , , | Working | December 8, 2021

To use the pool car, you sign it out and make a note of where you’re going, the miles completed, and the fuel used. It’s an insurance thing and it stops fuel from running out unexpectedly if there is an emergency.

Manager: “Whoever used the car last, it’s in a state. Make sure that you don’t leave it in a mess and that you fill out the folder.”

I’m pretty sure [Coworker] used it last, which makes sense as he leaves everything else in a mess.

Me: “Yeah, I hate having to tidy up after others. People should at least try to keep things tidy.”

Coworker: “Why? Why bother? It’s just a car. Not like it’s your own.”

I’ve seen [Coworker]’s car; it’s disgusting.

Me: “I see customers in that thing. I can’t turn up in a rubbish heap! I drove it the other day and my clothes were filthy.”

Coworker: “Well, if you need it clean, then clean it.”

Typical [Coworker]; he doesn’t care who he screws over. Before I can say anything else, the manager comes back in.

Manager: “Whoever took the car last, you left several items in it. Please come to see me if you want them back.”

[Coworker] checks his pockets.

Coworker: “Fine! It was me.”

Manager: “[Coworker]? We told you that you were not to drive the car after you had your licence revoked.”

Coworker: “It doesn’t count; I’m driving on the company’s insurance.”

Manager: “Yes. Yes, it does.” *Sighs* “Just… just step into my office.”

Turns out [Coworker] was driving without a licence and therefore wasn’t covered by insurance. He also took the company car for personal use, something strictly against the rules. He still works there but got a major disciplinary.

Apparently, There Are Some Sick Burns On The Web

, , , , , , | Working | December 8, 2021

Masks are required for customers in our store. I have a compromised immune system as well as asthma. If a person comes through my line without a mask, I offer them one, and if they still refuse, I politely tell them that I am unable to ring them up. Most just take a mask or leave, but there are a few who throw temper tantrums.

There is a coworker who goes out of her way to insult and emotionally hurt people, but I just ignore her usually.

Coworker: “Hey, is it true that you’re refusing to ring up people without a mask on?”

Me: “Yeah.”

Coworker: “You can’t do that! You’ll get fired!”

Me: “No, you are allowed to refuse customer service to someone if you feel threatened. We’re in the middle of a health crisis, I have pretty much no immune system, and I have asthma. If you refuse to wear a mask, then I am being threatened.”

Coworker: “Well, they’re writing horrible things about you on the [Next Town] Facebook page and the city’s home page!”

Me: “So?”

Coworker: “But… they’re writing bad things about you on—”

Me: “I don’t care. I don’t live in that town, for one. And two, if they are the type to write about me for following the mandate, so what? They boycott the store. Then I won’t have to worry about them coming back in and getting me sick.”

She was very annoyed that I wouldn’t get angry over the fact that people supposedly were writing bad things about me online. Things no other person was able to find.