This Attitude Is Going To Wreck You

, , , , | Right | July 23, 2018

(I have been in the collision and body shop business for a while, and this comment almost did me in.)

Customer: “So, yeah, I am here to get my things out of the my car that you guys decided to total out.”

Me: *in my head* “Oh, yeah, because we were the ones driving when the vehicle was wrecked?!”

Are you often annoyed by people? Well, misery loves company. Join us at our Antisocial collection in the NAR Store!

Bought Those Books For His Shorty’s Birthday

, , , , | Right | July 23, 2018

(I work at an independent used bookstore.)

Me: “All right, sir, the total is $32.10.”

Customer: “What forms of currency do you take?”

Me: “We accept all major credit cards, sir—”

Customer: “No, no. Currency. What types of currency do you take?”

Me: “Um, all forms of legal American currency, sir.”

Customer: “Great!”

(He then proceeded to pull out rolls of half-dollar coins and pay for the entire purchase in 50-cent pieces.)

Unfiltered Story #117411

, , | Unfiltered | July 23, 2018

I work in one of those “dollar” stores. A guy comes in on a Friday afternoon and says to me the he bought a Slim Jim on Tuesday, and the cashier forgot to put it in his bag, so can he get one? I asked him if he had his receipt. He replies: “No, it’s too much trouble to come back. EVER!”

So I guess I should just take his word and give him a free Slim Jim?

Unfiltered Story #117410

, , | Unfiltered | July 23, 2018

At my store, we use both paper and plastic bags frequently. Note that (per state law!) We don’t charge for either.

Me: What kind of bag would you like?

Customer, more often than I care to count: Oh, just regular.

Me: *picks at random*

Refunder Blunder Torn Asunder

, , , , | Right | July 23, 2018

(A woman who frequents my store has a habit of buying something on sale, usually with additional coupons and price matching– or complaining until we make up a discount for her — then “forgetting” her receipt upon return. Without a receipt, an item must be returned for the price that day. Many of us are aware of what she is doing, but we cannot call her on it or refuse the return because we “think” she’s scamming us. On this day, I am on register. I see her walking toward the store from the parking lot and notify my manager. She comes to the front and tells me to go straighten up a nearby shelf. The woman enters with an aquarium filtration system in her cart. Today, this system is $200.)

Customer: “I want my money back.”

Manager: “Welcome to [Store]. Do you have your receipt?”

Customer: “Just give me my money.”

Manager: “Could I get your phone number or membership card?”

Customer: *rattles off phone number* “Why?”

Manager: “Without your receipt, I can only give you store credit. Do you remember how you paid?”

Customer: “My bank card! Are you going to give my money back or do I have to call corporate again?”

Manager: “I apologize for your wait, ma’am. I was just researching your receipt history.”

Customer: “That’s an invasion of privacy! The manager always gives me cash.”

Manager: “Which manager is that?”

Customer: “Oh, uh, some guy.”

Manager: “Right. Okay, I see that you purchased this filter a little over a week ago.”

Customer: “Well—”

Manager: “And after the membership discount and what appears to be a price match, you paid $90. That’s a great deal!”

Customer: “But—”

Manager: “Your money will be credited to the account linked to the card ending in [numbers].”

Customer: “I want the full $200! This is ridiculous!”

Manager: “Just following policy, ma’am. Your money will be credited to your account in three to five business days, depending on your bank. Have a nice day!”

(My manager then took the cart from the woman and walked to the back of the store without another word.)

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