That Just Crossed A Line  

, , , , | Right | December 6, 2019

(It is a slow night. I have no one in my line. My coworker behind me has two customers. One is taking very long to finish.)

Coworker: “Hey, [My Name], can you take her?” *points to the other customer*

Me: “Sure!”

(The lady and I start to put stuff on my line. I have my back turned to the register, and when I put some of the lady’s stuff down, I see that someone has just come on my line.)

Me: “Oh! Hello, I’m sorry but this lady is—”

Customer: *on my line* “WHAT THE H*** ARE YOU DOING?!”

Me: “I… I am taking this lady’s stuff on my line because she has been waiting. I’m sorry, but I did not see you. You can go to register five if you—”

Customer: “Where is your manager?”

(By this time, I am starting to check out the lady.)

Me: “I… I don’t know. I think he left.”

(I finish up with the lady and start to ring the other customer up.)

Customer: “I am going to talk to your manager. You should have not done this.”

(I finish and she goes to the front end. I am about to cry because I have only had this job for a few months and need money. My coworker behind me is trying to calm me down. One of the front end people comes to me and asks what happened. I tell her.)

Me: “I was just trying to help.”

Front End Coworker: “Okay, don’t worry about it.”

(She goes back, and I see the customer leave the store. My front-end coworker comes back and tells me that I am not in trouble.)

Me: “Thank you.”

Time To Black Face The Truth

, , , , , , | Friendly | December 6, 2019

(I go to a pet store to purchase some food for my pet bird. I am describing my lovebird, who happens to be a blue mutation, black-masked lovebird. When I describe him, I say he has a “black face, white collar, blue body, and a purple spot on his tail.” Some lady — who happens to be holding the leash of a black lab — gives a massive gasp, does the pearl-clutching gesture, and proceeds to lecture me:)

Woman: “Don’t say… that term! That’s racist! How can you be in public when you use that language?!”

Me: “Ma’am, I was talking to the cashier who inquired about my bird food purchase. I have a lovebird. I was describing his colors to her.”

Woman: “And you responded with a racist slur?!”

Me: “No… I didn’t. He is a black-masked lovebird. That’s literally his species. I said he has a black face.”

Woman: “You can’t say that!”

Me: “I just did.”

Woman: “Hasn’t your mother taught you to have respect for other ethnicities? That’s racist!”

Me: “Ma’am, there’s a difference between putting on makeup to offensively portray an ethnicity and using a similar term as a physical description for an animal.”

Woman: “There is no way to use… that term… inoffensively!”

Me: “Okay, I’m done trying to educate you.”

Woman: “You can’t ‘educate’ someone by claiming that racial terms are okay!”

Me: “Look, lady, I’m buying food for my bird. Buy the dog food for your black lab–” *she gasps again and looks outraged* “–and leave me alone.”

Woman: “You’re doing it again! Don’t call him a ‘black’ lab! Call him a ‘dark lab’!”

(I just rolled my eyes and walked away. I don’t understand this mentality.)


, , , , , | Right | December 6, 2019

(My husband immigrated to the US as a child from a non-European nation. In order to fit in a little better, his cousins suggested that he go by an English name instead of his more difficult to pronounce legal one. Thus, I’ve gotten accustomed to having to spell his name whenever dealing with official matters at the bank, doctor’s offices, etc. Once in a while, I get to have the following exchange.)

Employee: “And what’s your husband’s name?”

Me: “I’m just going to spell it. It’s—” *spells distinctly non-English name starting with a W*

Employee: “Oh, what an interesting name! How do you say it?”

Me: “Bobby.”

Employee: *laughs*

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Unfiltered Story #179101

, , | Unfiltered | December 6, 2019

I work in a sandwich shop that has several varieties of bread and topping options. Near the end of my managing shift of being understaffed and having more sales than we’ve had in a long time, I had this conversation with a customer.

Me: “Thanks for calling [sandwich shop], my name is [name], how can I help you?”

Customer: “Uhhh… what kind of sandwiches do you have there?”

Me: “Sorry, we don’t have sandwiches. We only have pasta and blankets. If you want a sandwich you’ll have to call [hardware store].”

Will Not Espresso The Way You Expect It To

, , , , | Right | December 6, 2019

(Sundays are notorious for being bad days; this one is no different. Not only am I working with two new hires, but it is very busy and customers have been extremely rude. I’ve just had several customers yell at me when I’m at my breaking point.)

Customer: “Miss, did you make my cappuccino?”

Me: *expecting to get yelled at* “I believe I did. Is there something wrong?”

Customer: “No, not at all! I just wanted to tell you that it was made perfectly! Thank you very much!”

(Customers like that make my day! Remember to thank your baristas; that small compliment made me forget about the rude customers.)

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