Their Security Procedure Needs A Shot In The Arm

, , , , , | Working | August 16, 2017

(I’m waiting for my pneumonia shot. A woman comes in with a hypodermic.)

Woman: “I can never get these computers to work!” *types, mutters* “So hard to log in — there! Now… okay, there we are. Now let’s get your shot!”

Me: “Um, you’re not wearing any sort of ID.”

Woman: “Oh, I guess I’m not. Another nurse needed to borrow it.” *moves towards me to give shot*

Me: “I don’t think so. You’re a total stranger with no identification; we’re not doing this!” *and I’m thinking, she’s foolish enough to admit she gave someone else her ID?!*

Woman: “You’re exactly right. I’ll go get it.”

(She leaves, comes back, and waves an ID at me. I grab the ID and carefully check that the photo matches the face, which it does.)

Woman: “Let’s get this over with, because I have to get my ID back to the other nurse. She still needs it.”

Me: “No, thank you.”

(I filed a formal complaint against her at the front desk. I’ll get my shot some other time!)

The Daily Grind

, , , , , | Working | August 15, 2017

(I serve in a restaurant that offers a little of everything. On this Tuesday morning, I am physically and mentally exhausted as I’d gotten off the night shift Monday night at 10:30 pm. So, I am the one Not Always Working. This is my second table of the day, around noon.)

Me: “Hello! My name is [My Name] and I’ll be taking care of you this evening…”

(The three guests look confused but not angry so I quickly amend what I said.)

Me: “This morning…”

(More confusion with just a hint of grins all the way around.)

Me: “This afternoon…”

Guest #1: *with a smile* “Aw, sometime today, right?”

(Guests #2 and #3 start laughing and even I laugh at myself.)

Me: “Yeah, sometime today! I’m sorry, I worked the night shift last night and I’m still a little tired.”

Guest #2: “It’s okay, honey.”

Me: “Thank you. So, can I get you started with something to drink?”

Guest #1: “Will it be out today?”

Me: *grinning* “I promise it will.”

(The rest of my shift went off without a hitch. That particular group gave me a pretty good tip and were still joking with me even as they were leaving. One of my favorite groups of customers so far!)

Give Them Credit For Trying Again, And Again, And Again

, , , , , , | Working | August 14, 2017

(I stop at a local department store to pickup up some jeans for my daughter. While I am usually sympathetic to clerks/cashiers promoting their store branch credit cards and customer programs, this clerk was a little overzealous and ultimately cost the store a sale.)

Clerk: “Will you be using [Store] credit card to pay for these?”

Me: “No.”

Clerk: “Do you have a [Store] credit card?”

Me: “Sorry, I don’t.”

Clerk: “Oh, well, it’ll only take a few minutes to sign you up. You’ll save an additional 20% on today’s purchase, and you’ll get weekly coupons—”

Me: “Sorry, not interested. Please just ring my purchases up.”

Clerk: “But, you really need to sign up for this card. Don’t you want to save an additional 20% off today?”

Me: “No. Either ring up my purchases or find someone who can.”

Clerk: “But you’re missing out on an additional 20% off today. What if I could get you your total order for free today? Would that work?”

(There was about $120 in merchandise sitting on the counter.)

Me: “You are not listening to me. I do not want a [Store] credit card.”

Clerk: *beginning to ring up order* “You’d turn down free stuff? You must have bad credit or something. Cause everyone wants to save money? Can I at least have an email address so I can sign you up for our customer rewards program?”

Me: “No. You know what? Just cancel my order.”

(The whole time this exchange was going on, a shift leader was no more than five feet going through the returns rack. I could tell she was listening to the conversation, but she made no attempt to intervene. I went home and then proceeded to order everything I was going to buy in-store online.)

Your Pay Is Weak

, , , , , | Working | August 10, 2017

(I work in an office that regularly addresses employee concerns, including payroll issues. Since many of our employees don’t work full-time hours or take extended time off, this is a frequent conversation.)

Employee: “Hey, I don’t think I got paid this week!”

Me: “Okay, let’s look into that. Are you signed up for direct deposit?”

Employee: “Yeah, but nothing went into my bank this week! Do you guys have a check here for me?”

Me: “Let me see.” *checks our live checks* “No, I don’t see any live checks here with your name. Have you checked your paystubs on the company website?”

Employee: “Yeah, and I didn’t see a paystub for last week. Why didn’t I get paid?”

Me: “Did you work last week?”

Employee: “Um… I think so. I worked a while ago.”

Me: “Okay. Well, when was the last day that you worked?”

Employee: “It was on [Date more than a week ago].”

Me: “The pay period you’re asking about is from [more recent date] through [even more recent date]. Did you work at all during that time?”

Employee: “Um, no, I don’t think so.”

Me: “Well, that’s why you didn’t get paid.”

Employee: “I thought we got paid every week here!”

Me: “That’s true, but you only get paid for the time you actually have worked.”

(I don’t know what company will pay someone for not working, but I’d sure like to work there!)

They Can Help With Harassment Insurance

, , , , , , | Working | August 10, 2017

(I’ve been getting calls almost daily from an insurance company — although I am sceptical that it is one — and I’ve politely turned them down every time. This has been going on for about two weeks, with phone calls and flyers, and I finally have enough over the last two days.)

Day #1:

Rep #1: *goes into sales pitch*

Me: “Hold on a moment, I can’t hear you over my TV.”

Rep #1: “Oh, what are you watching, darling, The Kardaaaashians?”

Me: “Why, no, a History of Cannibalism– Hey, he hung up!”

Day #2:

(I call their listed number after getting three calls in 15 minutes, and the rep starts into the sales pitch.)

Me: “Hold it! I want to speak to a supervisor.”

Rep #2: “Ma’am, I can help you with all your insurance needs.”

Me: “Oh, not with this one. Supervisor, now.”

Supervisor: “What seems to be the problem, ma’am?”

Me: “Is your company aware what ‘harassment’ is?”

Supervisor: “Ma’am?”

Me: “I have been getting calls daily for two weeks from you guys, sometimes up to three times a day. When I don’t answer at work, I get called five minutes apart! I was insulted by your rep yesterday, and one called me ‘Mrs’, when my information clearly says ‘Miss.’ Minor, but to me that says you do not have proper authorization to my information, and are a scam. So, are these phone calls and flyers stopping, or do I need to go to the police for harassment?”

Supervisor: “Ma’am, we just want you to have the proper insurance in the case of an accident!”

Me: “Great, but I am rather old fashioned and do not conduct such business over the telephone with a cold caller! I have turned down every single call, I have not returned one flyer, and I do not like getting three calls in 15 minutes while I am at work! So, will the calls and flyers stop, or do I need to go to the police?”

Supervisor: “We’ll remove you from our list, ma’am. Have a nice day!”

(Rude of me, maybe. I get that they’re just doing a job. But enough was enough!)

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