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Don’t Sell The Wine If You Can’t Commit The Crime

, , , , , , | Right | May 19, 2022

Retail is a chaotic environment, especially when you’re understaffed and unexpectedly busy.

Two of four registers are open, our manager is handling the delivery from our warehouse, and the other two staff members are sprinting around the busy store trying to fulfil [Popular Delivery App] orders before the drivers show up to collect them.

Then, the school kids show up. We’re queued around the store, but a group of them manage to sweet-talk their way to the front of the huge queue with only a handful of items. Some have sweets, a few of them have some fizzy juice, and a couple of them have large glass bottles of [Brand], a totally non-alcoholic grape drink that looks a lot like wine.

I scan them through as fast as I can and then call on the next customer.

Me: “Next on till one, ple—”

Customer: “You just sold those kids alcohol!

Me: “Wh… Oh… No, that was a bottle of [Brand]; it’s totally non-alcoholic.”

Customer: “Nonsense! Those were clearly wine bottles! I demand to speak to your manager!”

Attempts at further explanation whilst I desperately page my manager to come up the front just make her angrier and angrier. She demands to know why I didn’t chase them when she “pointed out [my] mistake” and berates me on the strict Scottish licencing laws, as if I don’t already know them.

My manager finally appears and tries to calm the woman down. She’s yelling loudly about how she’s going to get me arrested for selling alcohol to minors, spinning tales about how I was probably “in league” with the kids. She goes on and on until the manager gets fed up and demands she leave. Thankfully, she does.

A good twenty minutes later, things are finally starting to calm down when we spot a police car pull up outside. That’s not unusual; they sometimes stop in for milk or snacks for the local police station.

The officers leave their car, enter the store, and stride right up to my register.

Officer #1: “We got a report that a cashier here wilfully sold a minor alcohol. Can we speak to the manager, please?”

I sigh audibly and roll my eyes before responding.

Me: “We had a crazy woman in here earlier who saw me sell some schoolkids [Brand] drink. She thought it was wine and wouldn’t believe us when we tried to explain it.”

Officer #1: “We still need to speak to a manager, and we need to ask you some questions.”

I page the manager again and get a quicker response as it’s quieter. He explains the situation the same as I did, but there’s a procedure to follow.

I’m walked into our back office by the officers. One goes to speak to my manager and review the CCTV and the other starts asking me questions.

Officer #1: “Okay, how many kids were in the group?”

Me: “Four, maybe five. They come in as a big group and split up more often than not.”

Officer #1: “What alcohol did they buy?”

Me: “They didn’t buy any. One member of the group bought a bottle of [Brand] drink, which looks like wine but isn’t wine.”

Officer #1: “We have a witness that says you sold them a bottle of wine.”

Me: “The witness is wrong; there was no alcohol sale.”

Officer #1: “The witness says that you are friends with these kids.”

Me: “I am not. They mill about the store, and I see them for a minute tops maybe once a week. They gather in groups, make a lot of noise, and often cause hassle. I just want them out the door as fast as possible.”

Officer #1: “What is the name of the person you sold the alcohol to?”

Me: “I don’t know any of their names! And I didn’t sell any alcohol to them. I’ve not had a single alcohol sale all day.”

The officer narrows his eyes at me and scribbles something down.

Officer #1: “You know, you’re looking at a £10,000 fine and three months in prison, right? This would be a lot easier if you just told the truth.”

Me: “Wha… But I’ve not done anything!”

Officer #1: “Just tell me who you sold it to!”

Before I can stammer out a reply, the door opens and [Officer #2] sticks her head in.

Officer #2: “I just checked the CCTV and till logs with [Manager]. It was [Brand] drink, not alcohol.”

They look over at me and see me shaking, pale, and on the verge of crying.

Officer #2: “What the h*** is going on in here?”

Officer #1: “I thought he was lying.”

Officer #2: “Get out of here, [Officer #1]. Now.”

Without a word, [Officer #1] stood and shuffled out of the room. [Officer #2] sat down across from me and did her best to calm me down. My manager stuck his head in and told me to take the rest of the day off.

I told him I quit.

Don’t Pressure Your Peers, People

, , , , | Right | CREDIT: smalltown_dreamspeak | May 19, 2022

I work in a restaurant. I had a party of five on our patio who came in a bit buzzed. They were all in their twenties, celebrating [Birthday Girl]’s twenty-first birthday. As the youngest, she had the pleasure of being doted on by her friends who were ALL scrambling to buy her drinks and shots… up to a point. After the first drink, Birthday Girl’s enthusiasm turned to, “I don’t know. I’m kind of feeling it already.” Her friends did convince her to go for a second round.

When they wanted to do a third round — tequila for everyone — she kept saying:

Birthday Girl: “No, you guys don’t have to do that. I’m really fine.”

Her friends responded:

Friends: “If you’re not drunk on your twenty-first, you’re not fine!

They went back and forth for a while like that. Then, I told the girl:

Me: “It’s your birthday; I think you should pick the tequila this time! Why don’t you follow me and I can show you our selections?”

As soon as we were inside, I said:

Me: “Look, if you don’t want to drink, I’ll bring out tequila for them and give you water, okay?”

It worked great, and a while after that, the group paid and left.

But I think back to it sometimes. I think a lot of us want to treat our loved ones when they’re legally old enough to be treated, but seriously, if someone says they’ve drunk enough, it shouldn’t matter if you think they’re drunk enough.

How Hard Is It To SHUT UP In The Theater?!

, , , | Right | May 14, 2022

I worked for a theater that sold beer and wine. A customer came down all upset.

Customer: “A few folks in the theater were being loud, and when I asked them to shut up, they yelled that they had a gun!”

We asked the two guys and the girl that were being loud to come down to the lobby so as not to disturb others. At first, I offered them a refund, just to get them to leave. The girl seemed drunk, and we have no tolerance for threats or bad behavior. They refused to leave, and it escalated.

Me: “If you don’t leave, I will call the police.”

Not until I actually called did the one guy drag his two friends away. But a colleague overheard them threatening me and my life. It took so long for the cops to come, but that worked out as, by then, the girl had come back to start s***.

She was arrested. I ended up banning them. They begged the owner to remove the ban, and he almost did until I threatened to quit if he did. They did try to come back a few times, but since I worked five days a week, I was there every time they tried. I’m just glad the gun threat was a bluff.

Should’ve Stuck With Donuts

, , , | Right | May 12, 2022

I worked at a donut shop on midnight shifts. One night, I had a drunk couple come in. They both ordered chili and went to sit in the corner. About ten minutes later, the man came up to the counter.

Man: “My wife is sick.”

I walked over to the table and the woman was sitting there with this stupid grin on her face. She had thrown up her chili and it was all over her, the table, and the floor.

I went and grabbed a roll of paper towels, handed it to the man, and told him:

Me: “She’s your wife; you clean it up.”

That was hands down one of the most disgusting nights of my life.

Awkward Antics

, , , , | Learning Related | May 12, 2022

When I went to pick my daughter up from her first day of preschool, the director wanted to speak to me. Apparently, she stood in front of the class and announced:

Daughter: “My name is [Daughter], I’m a cross-addicted alcoholic, and I’m grateful to be here.”

I then had to explain that her father sometimes brings the kids to his Alcoholics Anonymous meetings.

I went home and told my husband, and we laughed and laughed. He didn’t bring the kids to his meetings anymore after that.