I’m bartending on a Tuesday, and how my restaurant works is it’s divided up by bar and restaurant; there’s a clear divide. As the bartender on a Tuesday, I get the whole bar (thirteen tables), and I have to make everyone’s drinks (no bar back on Tuesdays).
It was a pretty good night. I had about six tables, but they were all one to two people, so I was quickly bouncing between them all. I had two guys at the bar, only having beer. They have each had, at this point, two beers, and I was last behind the bar five minutes ago, where they seemed fine.
I’m at a table, and I turn around with their dirty plates to bring to the back, and I see one of the dudes reaching over and pouring himself a beer from his seat – and doing so very poorly, as the bar is huge.
Me: “What the f***!”
I was shocked.
Customer’s Buddy: “Oh, you got caught!”
The customer sits down… and just lets the beer pour. He doesn’t even try to turn it off. I run behind the bar (which, from where I was, was quite far) and turn off the tap, while staring him in the eye.
Me: “Again, what the f***!”
He shrugs his shoulders.
Customer: “You took too long. It was like fifteen minutes.”
Me: “You can’t do that.”
Customer: “It’s not a big deal, just put it as spillage.”
I look at him like he’s crazy and get my manager. My manager comes, and THEY flag him over.
Customer: “Are you the manager?”
Manager: “Yeah. Are you guys the ones pouring yourself beers?”
Customer: “She took too long.”
Manager: “Doesn’t matter.”
They asked for their bill, tipped me a dollar, which I wanted to throw back at them, but they left too fast.