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To Quote Many NAR Customers, “YOU SHOULD PUT UP A SIGN”

, , , , , | Working | November 11, 2022

This incident occurred on the day of one of the biggest sports games of the season. Since tickets to the final were so expensive, and the team I supported had the rare opportunity to win three trophies in one season, I went into the city to support my team.

I found a bar in the centre of the fan zone that had security and such checking IDs and making sure everything was orderly. Great! Should be a safe environment.

I nabbed a drink from the bar, headed up to the balcony, and started watching the pre-game coverage.

After about an hour of being up there undisturbed, people started filtering in at a rapid pace. I grabbed another few drinks and made my way back to the balcony. Ten minutes later, this rude guy approached me.

Rude Guy: “You shouldn’t be here! It’s private! You need to go somewhere else!”

I laughed. There was no signage that said this area was private, no other groups had said anything, and the security team nor the bar staff had mentioned it being private. As far as I was concerned, this guy had no grounds to demand I leave and no authority to make me leave.

Me: “Despite what you may think, I don’t know you, and you don’t know me. If you genuinely believe I shouldn’t be here, it’s down to security to deal with, not you.”

Rude Guy: *Angry* “I’m going to get security to kick you out! I paid £500 for the balcony!”

Yeah, sure. I didn’t believe this blowhard any more than I believed that he “owned” the balcony.

Five minutes after this, I finished my first drink and went downstairs of my own accord, not feeling safe with that belligerent idiot being next to me. Ten minutes later, security approached me and asked me to step outside.

Security: “A gentleman on the balcony told us that you have been causing trouble and hanging around in places you’re not allowed to be in.”

Me: “Is there signage prohibiting access to the balcony?”

Security: “No.”

Me: “Have the staff told people it’s private?”

Security: “No.”

Me: “Is there any rule against me drinking on the balcony on my own, not disturbing anybody?”

Security: “No. But this gentleman did, in fact, pay for the seating and use of the balcony for the evening for himself and his work friends.”

Finally, he admitted:

Security: “You’re not allowed up there because it is private, but how were you meant to know?”

One of the rude guy’s friends, who was kind of on the fence about it, was nearby, now looking very sheepish about how badly his “friend” had treated me. He tried to make amends.

Rude Guy’s Friend: “If you’d like to join us up there for an evening, you can.”

Me: “Thanks, but I don’t feel safe up there with your friend acting how he did.”

The security officer made it clear that keeping patrons safe was his priority and that he would have a word with the guy about his conduct. The friend apologised for the whole situation and for how the guy had treated me. I was free to return and watch the match — from the packed ground floor — and later on, I noticed that the same security officer was now serving as a bouncer to the “VIP section” and looked very uncomfortable about it.

We didn’t win the match, but I had a good night with several other supporters who were decidedly more friendly.

This Is Why We’re In A Recession, Part 111

, , , | Right | November 7, 2022

A woman orders a drink at last call only to finish it and have us find out that the card she gave us was declined.

Customer: “Ugh, just find a way to use the card anyway.”

Me: “Do you have any cash?”

Customer: “I just have that one card!”

Me: “You need to find another way to pay.”

Customer: “I’m a woman, so the drink should have been free anyway! You should take some responsibility for me not being able to pay for my drink.

Related:
This Is Why We’re In A Recession, Part 110
This Is Why We’re In A Recession, Part 109
This Is Why We’re In A Recession, Part 108
This Is Why We’re In A Recession, Part 107
This Is Why We’re In A Recession, Part 106

We Had Reservations About This… And Then It Got Worse

, , , , | Right | CREDIT: Comfortable-Tone4739 | November 5, 2022

I’m a woman in my early twenties, and I work as a bartender in a restaurant. It’s not a formal restaurant. We’re very casual, although we still get some “bougie” guests on occasion.

We work until 12:00. Last Saturday, a group came in at around 11:00 pm. They had made a reservation for eleven adults and one child for a small wedding dinner. They came in about an hour late without having called in advance to tell us.

As the evening went on and the alcohol kept going, they became more and more obnoxious. After their dinner, the mother of the bride took the child — who was around two or three — around the restaurant playing the “Oh, wow, look at that!” game. Things started going downhill when she walked up to our open kitchen and pointed at the kamado grill standing in the kitchen.

Bride’s Mother: “Oooh, look at that beehive!”

The kid squealed in excitement and started reaching for it.

Meanwhile, I was standing there minding my business, shining glasses and such, when the lady casually started walking toward the swinging door leading to the kitchen. I ran up to her and explained how she OBVIOUSLY wasn’t allowed to walk in the kitchen, how it was a health and safety violation, and so on.

Bride’s Mother: “Oh, it’s no biggie. We just wanna look at the beehive and we’ll be right out.”

What? 

Me: “Ma’am, you are not going in there. And it’s not a beehive; it’s a hot grill!”

The kid started getting upset, and the woman started getting snappy at me.

Bride’s Mother: “It’s not a big deal! Just let us in to check it out. [Kid] is interested to see it!”

I stood between her and the door, not letting her in, and this woman tried squeezing in from the side. I gently pushed her back by her shoulders. She snapped.

Bride’s Mother: *Yelling* “You assaulted me! You have no right to touch me. We are paying thousands of euros to eat here, and we should be allowed to at least walk around the place!”

Me: “You’re welcome to walk around the seating area but absolutely not around the kitchen or any other staff-only areas.”

Her new son-in-law came over and got her to go back to their table.

I was still standing there flabbergasted. How can a woman of her age not understand the concept of not being allowed to walk in a restaurant kitchen like it’s her own, with a child nonetheless?

Wait Until They Find Out It Doesn’t Contain Actual Moon

, , , , , | Right | October 31, 2022

Guest: “Let me get a Blue Moon.”

I get him his beer. A minute later:

Guest: “Ain’t this s*** supposed to come blue?”

Getting Rid Of Annoying Customers Takes Only Four Letters

, , , , | Right | October 31, 2022

I am working as a bartender during Halloween. I came dressed as an old western-style bartender, complete with mustache and accent. We have the evening split up into a little costume party for kids and families in the earlier hours and then an adults-only costume drink-fest later on.

Regular: *Laughing at my costume* “You look so stupid.”

Me: “You should probably come back after the kids have gone because you’ve come dressed as a c**t.”

He didn’t talk to me for weeks after that. It was blissful.