Head In The Clouds And Mouth In The Gutter

I fly into Philadelphia on a connecting flight. The first plane is so small that all overhead baggage has to be checked at the gate. As I get off in Philadelphia, I wait at the sign that says, “Gate Check Bags Here.” Two attendants are standing there, talking.

Attendant #1: “And I told him, I said, ‘You ain’t my man no more, n*****! You go—” *To an elderly couple walking by* “Have a nice day! Thank you for flying with us.” *Back to her coworker* “And he had the audacity to try to tell me how I’m gonna raise my child! This motherf***er went and f***ed some w**** and still tells me what to do.”

The baggage starts arriving. [Attendant #2] is unloading the bags, and people are picking them up, but [Attendant #1] is still rambling on, swearing and complaining the whole time. I think maybe she is supposed to just supervise, but the annoyed look on [Attendant #2]’s face tells me she should be unloading with him. My bag appears and [Attendant #2] brings it over.

Me: *Looking at [Attendant #2]* “Thank you for doing your job.”

Attendant #2: *Trying not to smile* “You’re welcome, ma’am. Have a nice day.”

Attendant #1: “Yeah, we both working here, you know?”

Me: “I don’t see you doing anything but running your mouth and giving [Airline] a bad reputation.”

She started toward me and I pulled my phone out. She retreated, glaring and giving me the middle finger. I snapped her photo and sent it to the airline to tell them about her behavior.

They replied with a form letter about how they take things seriously, it will be looked into, and so on. I don’t know if anything really happened, though.

I don’t care how you talk at home but there are definitely things you don’t say in front of customers.