Unfiltered Story #109189

, , | Unfiltered | April 22, 2018

(I was in the backroom of our store on my lunch break when a customer barges through the door labeled “EMPLOYEES ONLY” and walks in to where I am sitting.)

Customer: “Hey! I need some help.”

Me: *a little bewildered* “Huh? Oh, well [coworker’s name] can help you out front, I’m actually on my lunch break at the moment.”

Customer: “Well, he’s super busy right now And I just have one question.”

(with this description I imagine that the store must have gotten really busy while I was on lunch and I decide to come out to help. I follow the customer out of the backroom and see that my coworker is ringing up a sale for one person, but other than that there are no other customers in the store.)

Me: “Okay… Uh, what was your question?”

Customer: “I was just wondering how much this game controller is?”

Me: *points to the price tag on the controller* “It’s $49.99.”

Customer: “Yeah, that’s what your coworker said, but I didn’t believe him. Ok, thanks!”

He walked out of the store without buying the controller and I stood there dumfounded for a minute before returning to my lunch break.

Unfiltered Story #109187

, , | Unfiltered | April 22, 2018

(I’m working the closing shift at a frozen yogurt shop. At around 7 pm, the phone rings, and I answer with my usual greeting.)

Me: “Good evening, [Shop Name] [Location], this is [My Name] speaking, how can I help you?”

(The caller sounds like an adolescent or young adult woman.)

Woman: *loudly* “Is this [Shop Name]?”

Me: “Yes, this is [Shop Name] [Location].”

Woman: “Is it healthy there?”

(While people like to consider frozen yogurt and sorbet a healthiER alternative to ice cream, I would hesitate to call our products “healthy”.)

Me: “…Healthy in what regard?”

Woman: “Like, healthier than CC Swirls?”

(CC Swirls is another Canadian frozen yogurt shop, but up to that point I’d never heard of it.)

Me: “Than…what, sorry?”

Woman: “CC Swirls.”

Me: “I’m afraid I don’t know what that is, so I can’t offer a comparison.”

Woman: “How dare you.”

(I assume she’s joking, and laugh. I’m starting to suspect this is a prank call, but since she isn’t doing any harm and I have nothing better to do, I stay on the line.)

Woman: “I guess it’s probably a bit better.”

Me: “Well, you’re always welcome to come in and check everything out, if you’d like.”

Woman: “Is this Oakville?”

Me: “Yes, we are located in Oakville, at the intersection of [Street Name] and [Street Name].”

Woman: “Good for you.”

Me: “…Thanks?”

Woman: “So are you hiring?”

(We have literally just hired a new employee, and are probably not looking to hire more just yet.)

Me: “I think we may have just hired someone, but we are always happy to take resumes.”

Woman: “Okay. How old do you have to be to work there?”

Me: “I’m not sure how old you have to be to actually work here, but to be given a key for opening or closing you have to be 16 years old.”

Woman: “Okay. I’m 21 –”

(I wonder to myself if she honestly thinks there’s any normal job, let alone a job selling frozen yogurt, whose minimum age requirement is that high.)

Woman: “– and I used to work at –”

(The call suddenly cuts out. Since I’ve known this phone to give us trouble, I don’t know if it was a problem on either of our ends, or if she hung up.)

Me: “Hello? Are you there? …I’m sorry; if you’re there, I’m afraid I can’t hear you, and you’ll have to call back.”

(There is the sound of the call being dropped, and then a dial tone. There were no more calls the rest of the night. I don’t know if it was a prank call or if that woman was just very strange, but it was certainly amusing!)

Unfiltered Story #109185

, | Unfiltered | April 22, 2018

Recently had a customer ask me about a pen proof saying, “will the text just hang off the side or will it wrap around a pen?”

I’m still wondering how we could possibly make words HANG OFF a pen.

Unfiltered Story #109183

, , | Unfiltered | April 22, 2018

(As a 16 year old female, I was working at my first job as a hostess at a local steakhouse. Around lunch time a large man walks in wearing nothing but a blue button-up shirt, boxers, and shoes. He was also carrying two large cans of vegetables.)

Customer: “Can I use your guys’ restroom?”

Me:*nods and points to our restroom on the other side of the restaurant*

Customer: “Mind if I leave these here?” *Sets cans on bench in the waiting area*

Me: “Uh…”

(He then heads to the restroom while I quickly find the manager.)

Me: “Hey, [manager]! There’s a guy in our bathroom not wearing any pants.”

Manager: “I’ll take care of this, you go on back to the host stand.”

(Next thing I knew, the man was being escorted out of the restaurant by [manager].)

Unfiltered Story #109181

, | Unfiltered | April 21, 2018

I work at an arts and crafts store and occasionally a coupon for the upcoming week will be printed with your receipt.

Me: “Hello, ma’m how are we doing today?”

Customer: “Good, good, so I heard that you give teachers a discount?

Me: “We sure do ma’m just as long as you show us your teachers I.D.”

She shows me her I.D. I scan the percentage off and finish scanning the rest of her items.  Before I could tell her the total she asks one more question.

Customer: ” So I lost the [percentage] coupon that I received with my receipt, so can you just add that to purchase?”

The coupon she is talking about is not valid until next sunday through saturday, today is friday.

Me: “I’m sorry ma’m the coupon you’re talking about is not valid until sunday, so I can’t give it to you.”

Customer: “But you see I lost it, so can’t you just grab one of the coupons you have back there and use it on my purchase?”

Me: “Ma’am I’m not allowed to give away coupons, and even if you did have it with you, you wouldn’t be able to use it until sunday.”

Customer: “Well can you just ask a manager just to make sure?”

My manager is right next to me and I ask about the coupon. My manager responds with:

Manager: ” No, we can not give you the discount because you have to have the physical copy. And the coupon you received with the receipt is not valid for use until sunday. ”

Customer:” Oh okay thanks. I guess I’ll just find that receipt then.”

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