Unfiltered Story #91898

, , | Unfiltered | August 19, 2017

–I’m a supervisor at a local drugstore. Our manager has a reputation of going above and beyond policy just to shut people up so they don’t call head office or complain about the store, which can make us look stupid in comparison when we are following store policy.–

Lady: *storms in* “Where is your supervisor?”
Me: it’s me, how can I help?
Lady: I need a return.

She has the receipt for the item, but not the item.
Me: ma’am, I cannot return an item if you don’t have both the receipt AND the item with you
Lady: but the item is damaged. It leaked, so I threw it out. I want my money back.
Me: once again ma’am, I cannot perform a return if you do not have the item AND the receipt.
Lady: why not?
Me: for all I know, the item is still intact and you just want free money. I cannot do that. If you would like to speak to someone higher up, here is the number, and my manager is in tomorrow morning at 9am. Feel free to complain to them.

She tells my manager that I was beyond rude and threatened her. She comes into the store the next morning; my manager demands I apologize to her. I refuse. Then, to make it up to her, she not only returns the item without it being present and gives her the cash and another bonus item to boot.

Should be called “manager isn’t always right”

Unfiltered Story #91896

, , | Unfiltered | August 19, 2017

(Whenever someone’s total is similar sounding to a year (i.e. 19.27), they will almost always say “that was a good year!” Usually I smirk or chuckle at the joke, but sometimes I give it back to them. It’s important to note that I’m majoring in history at university so I am really good at remembering events and corresponding years and dates)
Me: “So your total comes to $19.14.”
Customer: “That was a good year!”
Me: “No, it wasn’t! It was an awful year!”
Customer: “Oh, really? Were you there?”
Me: “No, but there was a global event that started that year that was significant and castastrophic on many levels.” (I’m of course, talking about World War I, which officially started on July 28, 1914)
Customer: “What’s that?”
Me: “…”

Unfiltered Story #91894

, | Unfiltered | August 19, 2017

(Quick backstory: the store I work at has had immense issues with corporate, and we are waiting on them, and have been, for over a month for many things. We can’t physically sell the things people order online before we get them. My normal manager is out this week and in her place is a spineless assistant manager. I’m 19 and am only working for the summer, yet am practically in charge because of the incompetencey)

Customer: I’ve been waiting two weeks for my shirts, where are they?!
Me: I’m so sorry about that ma’am, do you possibly have your order number so I can look that up?
Customer: *rudely* no, you should have it in the system.
Me: …ok ma’am, can I have your name please?
*glares at me LIKE I SOMEHOW SHOULD BE ABLE TO GUESS HER NAME and writes it down. I take it back to the manager, and we search her up, and the system says her stuff shipped on Monday. I go back out.*
Me: So our system says it shipped on Friday, so hopefully you should see those in about a week.
Customer: Can I get a shipping number?
Me: Absolutely!
*go back again, manager says that she doesn’t have one so maybe we “shipped” it after the mail came on Friday, and the mail guy didn’t come again until today*
Me: So my manager says that even though our system says it shipped on Friday, it is possible that it didn’t actually leave until today, which is why she can’t find a tracking number, if you want—
Customer: I KNEW IT, I KNEW you wern’t telling me the truth, get me someoneone who will actually tell the truth!
*my manager comes out next to me and literally repeats everything I just said, while I’m standing next to her*
Customer: I could tell the way she *flips hand at me* was looking at me that she was lying, that she wasn’t telling the truth. Thank you for telling me the truth.
*she leaves and the manager goes in the back again, yelling a quick “sorry” to me. I don’t know what planet she had to be on to think that a 19 year old would be hiding and lying about her shirts, and then the fact that my manager did nothing to stand up for me, I almost quit*

Unfiltered Story #91892

, , , | Unfiltered | August 19, 2017

Customer: “So, how does this book thing work?”

Me: “First, you buy them…”

Customer: “Yes?”

Me: “Then you read them.”

Unfiltered Story #32811

England | Unfiltered | August 19, 2017

We have a substitute for one of our lessons. She has been largely apathetic to the class, choosing to sit and read. Our work isn’t that difficult so we have taken to talking, admittedly rather loudly.

Teacher: Jack, can you keep it down please?

Teacher: Jack, I am telling you to keep it down!

Teacher: JACK.

I am completely unaware that she is actually talking to me until I feel a hard smack against the back of my head at turn to see the teacher has actually struck me with a dictionary. She leans down right against my ear.

Teacher: JACK!

Me: *ears ringing* What the hell are you doing?

I stand up and head for the door while the entire class has gone quiet.

Teacher: I told you, repeatedly, to be quiet, and you didn’t listen!

Me: No you didn’t, and for the record I’m not called “Jack”.

As I leave the classroom I hear the teacher shout “YOU LOOK LIKE A JACK!” I went to the main office to complain and she was dismissed for assaulting a student.

Just to be clear, my name is Andrew, and there isn’t even a Jack in my year much less my class!

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