For USB-C, The C Stands For Computer

, , , , , | Learning | April 9, 2020

I am in the technology center of my college to use multiple displays for my research project. I get up to get lunch and I notice a friend of mine at a station a table over from me.

Me: “Hey, [Friend].”

Friend: “Hey, [My Name].”

Me: “What are you up to?”

Friend: “Trying to get my computer to turn on.”

Me: “Would you like some help?”

Friend: “Would you? Thanks.”

I walk over.

Friend: “I’m a bit hopeless with technology.”

I notice that he hasn’t gotten his laptop out to hook up to the USB-C dock.

Me: “You need your laptop.”

Friend: “I don’t have my laptop.”

Me: “Well, these aren’t computers; they’re just monitors, keyboards, and mice that you hook your laptop up to through that dock.”

Friend: “Well, that explains why I couldn’t get it to turn on!”

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All Aboard The Inadequate Training Train

, , , , , , | Working | April 8, 2020

I’m in high school and just got hired at a music/movie store. On my first shift, I am wearing the uniform but only doing training. This includes watching videos on one of the small machines customers can use to listen to music. I’m wearing headphones and focusing on the video when a customer approaches me. 

The woman asks for help finding something in the store. I haven’t even gotten to that part of my training yet so I tell her I’m new and in training, and I can’t help her. I go back to my video thinking she’ll find someone else. That’s where I am wrong. 

She does find someone else, but not to help. She immediately seeks out the store manager and complains about me. They come back to find me together and the woman continues yelling about me to my manager in front of me. She goes on about my horrible customer service and how I am just standing there doing nothing, not helping anyone. 

My manager tells the woman she’ll deal with me later, helps her find her CDs, and checks her out. My manager does talk to me later in the back, but it’s to say that I should’ve helped the woman from the beginning.

That’s how I got yelled at and written up on my first day of work… for not knowing something I wasn’t yet taught.

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Dress For The Job You Want

, , , , | Related | April 7, 2020

I am folding shirts in the girls’ clothing section. A mother is picking out dresses and showing them to her daughter for approval. Her daughter is maybe five years old. She holds up a white, ruffled dress to show her.

Mother: “Oh, this is so pretty! What do you think?”

The daughter thinks for a bit and then wrinkles her nose in disapproval.

Daughter: “But Mommy, it’s too… angel-y.”

Suddenly, the daughter narrows her eyes, bares her teeth like fangs, and lets out a death growl that would rival a metal vocalist while pumping her fist in the air. 

Daughter: “I WANNA LOOK LIKE THE DEVIL!”

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Not The Religion Of The People

, , , , , , , | Right | April 7, 2020

(I am working the register on a Sunday afternoon in 1982 as all of the churches in the neighborhood are letting out. This is generally a busy time of day, both in the store and at the gas pumps. Things are running smoothly as a harried-looking woman drags a three- or four-year-old-girl into the store.)

Customer: “Bathroom?”

Me: “I’m sorry, we do not have restrooms for customer use.”

Customer: “My daughter has to use the bathroom.”

Me: “There are two bars and four restaurants in this block that have public bathrooms.”

Customer: “My daughter has to go now! Where do you go to the bathroom?”

Me: “Our bathroom is for employee use only as we store dangerous chemicals in there.”

Customer: *dragging her daughter behind the counter toward the door to our office* “Well, you’re just going to have to make an exception.”

Me: *steps in front of the door, blocking her way* “I’m terribly sorry, but our restroom is not for public use.”

(Suddenly, the little girl pulls her hand out of her mother’s, puts it on her hip, and yells:)

Customer’s Daughter: “We’re not public, we’re Catholic!”

(Then, the girl stuck her tongue out at me. The woman grabbed the girl’s hand again and stormed out of the store.)

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In Retrospect, We Don’t Discount Retrospectively

, , , , | Right | April 5, 2020

(A customer comes in and approaches my coworker’s register.)

Customer: “I have this coupon.”

Coworker: “Oh, I’m sorry, ma’am, but that coupon’s expired and no longer in our system. I can offer you this other coupon, instead.”

Customer: “Fine, whatever. Oh, and my son came in and dropped off clothes the other day. He already picked them up but forgot to bring the coupon, can I use it for them now?”

Coworker: “I’m sorry, ma’am, but we are only able to accept coupons at drop-off, so I can only use it for your items today.”

Customer: “So, you don’t honor your coupons?!”

Coworker: “No, ma’am, as I explained, we do honor our coupons but we can only accept them at drop-off, as that’s when you pay. We can’t accept them at pickup or after you’ve already left the store with your clothes.”

Customer: “Whatever.”

(The customer paid for her current order and then stormed out in a huff. Two minutes later, she called the store to speak to a manager and once again argued that we should take her coupon for the order from two days ago that had already been picked up, and then hung up when my manager gave her the same answer my coworker did.)

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