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Scheduling Games

, , , | Healthy Working | May 27, 2022

I went to a doctor for a consult, and then I scheduled the next two appointments for Tuesdays at 4:30 pm. I didn’t ask specifically for evening appointments; that’s what they offered me. I got no confirmation calls for any of the appointments.

The first Tuesday, everything went fine. I checked in, got my treatment, and went home.

The next Tuesday, I attempted to check in… only to be told my appointment was at 3:00 pm, not 4:30 pm.

Receptionist: “We never start treatments this late, so we never would’ve scheduled me at 4:30.”

Me: “Uhh… well, you did. I was treated at 4:30 last week!”

Receptionist: “No, your appointment last week was at 3:00 pm, as well.”

Me: “Pull up my check-in and medication order from last week.”

She did, and sure enough, it had been at 4:30 pm. She just shrugged and called her manager. Basically, they told me to go home and reschedule. I live two hours away from this doctor, so I decided I wasn’t playing this game. I told them to cancel all my remaining appointments.

I hope I didn’t need to finish that treatment. I’ll never decline a written copy of my appointment time again.

A Lack Of Military Intelligence, Part 4

, , , , , , | Working | May 27, 2022

My dad is serving his time in the army. One time, they had to participate in a large exercise with multiple units. When all was said and done, they had to pack the material and return it to storage.

There was a checklist available, but this was mostly in code, i.e. number and letter combinations instead of an actual name/description. There was one item they had no clue what it was, so they put a remark next to it “lost in the long grass.”

They would have gotten away with it, were it not a giant radar installation… which was both difficult to oversee and accounted for.

Related:
A Lack Of Military Intelligence, Part 3
A Lack Of Military Intelligence, Part 2
A Lack Of Military Intelligence

Scammers Ruin Everything For Everyone

, , , , , | Working | May 25, 2022

We have friends who own a bar/restaurant in a small town. They have a full-time manager so they themselves only work part-time. We haven’t seen them for several years, so we arrange a visit; we stay at their home and have a nice weekend catching up. On Monday, [Friend #1] has to go speak to suppliers, and [Friend #2] needs to go into the restaurant for a few hours. We want to sightsee, so [Friend #2] drops us in town and tells us to head to the restaurant when we get hungry and she’ll treat us to lunch.  

After a couple of hours, we go in. [Friend #2] is nowhere to be seen, but we give our name to the greeter and she tells us that [Friend #2] had to go out, but we’re to eat and then have a couple of drinks while we wait for her. We have a lovely lunch, we tip our waitress, and then we go sit at the bar to free up the table. The bartender also greets us and says he’ll run a tab and [Friend #2] will take care of it. After lunch, the morning wait staff leave and the afternoon/evening staff arrive. Note: the bar is fairly near the door.

About an hour later, my husband decides to head out to take some photographs and the bartender has gone somewhere. I’m approached by a waitress.

Waitress: “Hi, the bar and restaurant run separate checks. I noticed you two haven’t settled your food check. I can take care of that now for you?”

Me: “It’s okay; we’re friends of the owners. They’re taking care of it.”

Waitress: “I’ve never seen you before. Where did your friend go? You need to pay your check.”

Me: “No, really, I know it sounds cliche but we really are [Friend #2]’s guests.”

Waitress: “Yeah, right. And you’re sitting by the door. I bet you’re running a bar tab, as well. Are you going to pay now or shall I call the police?”

Me: “Honestly, my husband will be back soon. We really do know [Friend #1] and [Friend #2]. We’re staying with them.”

At this point, the bartender comes back.

Waitress: “Don’t let her leave! She’s trying the ‘know the owners’ scam!”

Bartender: “[Waitress], she does know the owners. I’m running a tab for them.”

Waitress: “Yeah, I bet she told you that, as well. He’s already run out. She’s going to scam us. I’ll keep her here while you call the cops.”

Me: *Getting upset* “I’m not leaving! I’m waiting for [Friend #2] to come back!”

Bartender: “[Waitress], [Friend #2] told me personally to take care of them; they really are her guests. Give me their check and I’ll make sure [Friend #2] gets it sorted.”

Waitress: “No! I don’t know what’s going on, but this is one big scam! I’m calling the cops!”

Bartender: “No, wait!”

She ran into the back just as my husband walked in. I was in floods of tears, the bartender was running after the waitress, and my husband was just comforting me and trying to figure out what had happened when [Friend #2] walked back in. It was chaos.

Apparently, the waitress was new. She got a strong talking-to about listening to people who had worked there longer.

Why We Can’t Rent Nice Things

, , , , , | Right | May 24, 2022

We sometimes rent out our upstairs (which has a kitchenette) on Airbnb. We’ve had perfect reviews so far — people have complimented us on how great the place is, how clean it is, and how much they like it. One guest even compared it to a five-star hotel in their review!

On Friday evening, we get in a guest. They check in late at 11:00 pm and compliment us on the place. However, we hear the guest leave and it doesn’t appear they come back for the night for some reason. At 6:00 am on Saturday, we hear pounding on the door upstairs so loudly that the entire house is shaking. My husband peeks out the window close to the stairs leading up to the door and asks the intruder to leave, who identifies himself as a friend of our guest. He goes back and forth many times with the guy, refusing to let him in, and the guy keeps repeating, “Well, what am I going to do?”

Not our problem, buddy. He leaves and I go back to sleep, while my husband cannot sleep.

Later on that day, the guest returns and invites the friend (who was banging on the door) in. They spend the evening being kind of loud and obnoxious, and we text the guest, asking that the friend leave for the night (since the suite was booked by only the guest) and reminding them that they need to be quiet at 11:00 pm. We don’t think the friend ever leaves, and the same noisy routine repeats the following evening.

The morning the guest and friend leave, I go upstairs to see the condition of the suite. To my horror, it reeks of cigarette smoke. Upset, I simply message the guest to inform them of this. The guest then calls a while later, insisting that there’s no way it smells like smoke, that they only smoked outside, and denying over and over that the place could actually smell like smoke.

Thankfully, after airing the suite out (including during a snowstorm, so we have to get the snow out of the suite), the smell disappears completely. I message the guest to update them and thank them for clarifying that they, in fact, did not smoke inside.

Sadly, the guest leaves us a negative review, saying that they wouldn’t recommend staying there and that I wasn’t “nice.” They then give us one-star reviews each for cleanliness and for accuracy. For some reason, even though they initially told us the suite was great, they are so upset about the conversation about the smell that they’ve decided to ding us for things that were actually not an issue.

Oh, and our house rules stated that no smoking was allowed on the premises, but the guest was smoking on the balcony and left ashes everywhere. I also find remnants of a joint they were rolling up in the crevices of the coffee table.

I have no patience left for people who refuse to take accountability for their actions, and the app wouldn’t do anything for us, saying that the ratings and review would stay.

I don’t think we will be hosting anyone else anytime soon.

Was The Book “Bartering For Dummies”?

, , , , , , , | Right | May 23, 2022

It’s approximately 5:30 on a Saturday night — about thirty minutes before we close. I’m alone at the counter while my only other coworker is in the shelves tidying things up. Two teenage boys come in, one wearing what appears to be a band uniform consisting of a black button-up, black slacks, and a silver tie. It strikes me as a little odd, but I don’t really think anything of it.

About ten minutes later, the boy comes up to the counter with a book in his hand.

Boy: “Yeah, so… I don’t have any money, but what about—” *slowly places an unopened can of soda on the counter* “—you take this?”

Me: “Sorry, mate, no can do.”

Boy: “Oh. That’s okay. I’ll just go put it back.”

Me: *Holding back laughter* “Sure thing.”

Boy: “Did you, uh… want the soda anyway?”

Me: “Sure…? Why not? Thanks, mate.”

He proceeds to hand over the soda and I put it behind the counter. [Boy] wanders back into the shelves, followed by his friend. Five or so minutes later, he leaves with his friend. Then, my coworker comes wandering up, clutching another can of soda with a confused expression on his face.

Coworker: “Did he…?”

Me: “Yup.”

Coworker: “Did you…?”

Me: “Nope.”

Coworker: “But you…?”

Me: *Holding up my own can* “Yup.”