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Refunder Blunder, Part 56

, , , , , , , | Right | September 7, 2021

I’m working the register at a second-hand store when an older man walks in carrying a leather jacket with one of our store’s tags on it. We haven’t been letting customers try things on in the store for health reasons; however, we are more than happy to refund or exchange things if they get them home and they don’t fit, as long as the customer has the receipt and keeps our price tag on.

Me: “Hi, how can I help you?”

Customer: “I bought this yesterday, but it doesn’t fit. I want a refund.”

Me: “Sure thing. Do you have your receipt?”

Customer: *Slightly irate* “No.”

Me: “All right, did you have a loyalty card with us?”

Customer: *Getting angry* “No. Why can’t you just refund it?”

Me: “I just need a receipt in order to process the refund.”

Customer: *Almost yelling* “Just give me the money. I only bought it yesterday.”

Me: “If you only bought it yesterday, I can probably find the receipt in the system. Do you remember what time you were in?”

Customer: *Snapping* “You know what? Forget it!”

He throws the jacket at me and storms out. At this point, my manager arrives, having seen the last part of this conversation. I tell him what happened.

Manager: “You know, he fits the description [Coworker] gave of a man who walked out wearing a leather jacket while she was busy. I just assumed we wouldn’t see that jacket again. If he comes back, could you call me?”

He didn’t come back that day, but he did come back the following day while I wasn’t there. Apparently, he started verbally abusing [Coworker] about our prices, so the manager banned him from the store.

Related:
Refunder Blunder, Part 55
Refunder Blunder, Part 54
Refunder Blunder, Part 53
Refunder Blunder, Part 52
Refunder Blunder, Part 51

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Coworkers Are Crazy-Makers

, , , , , , | Working | September 6, 2021

To put it mildly, my coworker is a selfish idiot who lacks basic self-awareness, which results in her looking like a massive hypocrite. Today, she is really on a roll.

Example #1:

Last summer, she bumped someone’s hours from forty hours a week to fifteen hours to nine hours during a global health crisis. Today, these words come out of her mouth in regards to an intern not minding taking the day off.

Coworker: “We cannot just tell him not to show up! He is depending on those hours!”

Eight hours versus two-hundred and fifty — seems fair.

Example #2:

[Coworker] will send me text messages two minutes before the meeting starts and then ask me if I saw the text message. Rather than just asking the question, she will derail the entire meeting to repeatedly ask if I saw her text message, despite me telling her no. One-hundred percent of the time, the question is something that can wait for after the meeting and is not a huge secret that no one else can know about.

Coworker: “[Instant Message Service] is a huge distraction. It is like text messages!”

So, you admit you do this to be a jerk?

Example #3:

[Coworker] has it in that insane little head of hers that, if I am in the office, then SHE is in the office. Therefore, I always need to be in the office. I have a doctor’s appointment and won’t be in until later.

Coworker: “Someone needs to be in the office at all times. It looks bad if we aren’t.”

This is the same woman who spent every Monday for six months claiming she was going to the dentist and then cancelling it each time after sending out mass texts announcing she was at the dentist and wouldn’t be available. God forbid I get my anxiety meds to deal with this woman.

She is the absolute worst.

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Putting The “Stress” In “Seamstress”

, , , , | Right | CREDIT: CyborgKnitter | September 5, 2021

I’m a disabled seamstress. I had to quit working at thirty years old due to a health condition that causes fatigue and extreme pain. I got hosed on disability and live on $900 a month now.

My mom — a seamstress who used to make wedding gowns — taught me how to sew as a kid and I love it. It’s awesome getting to make things exactly how you want them. But my screwed-up nerves aren’t as fond of sewing. It can cause a good deal of pain if I sew for too long.

When the health crisis hits and they announce that fabric masks help, I say f*** the pain; it’s worth it. I begin pumping out masks for family, friends, and some neighbors. I give away the first thirty but start running out of the right supplies, and with money being so tight, I can’t afford more. I ask people to donate $2 per mask if they are financially able to. Some people give more, including my amazing, super sweet neighbor.

[Neighbor] begins asking if I can make masks for her coworkers, and she takes them and mails them for me. Then, one day, [Neighbor] texts me.

Neighbor: “Would you be able to make 100 masks for a company? Someone who ended up with one of your masks loved it and owns a company with about 100 employees. He wants to give each employee a mask.”

The business owner texts me to ask about the order.

Me: “Sure, I can do it. It’ll take me a week or two as I work solo and am disabled. I’d want $5 per mask, as this order is a huge one.”

Many mask sellers on homemade goods sites were charging upwards of $20 PER MASK, so my $5 was dirt cheap.

In the end, the business owner ghosted me. My neighbor finally got her friend — the business owner’s wife — to admit that he found it ridiculous he was being charged more for a big order. The guy wanted them for $1 EACH, and he felt that four days should be sufficient to sew them all. That would have meant killing myself, barely sleeping, and landing myself in a wheelchair for weeks while I recovered, all for the privilege of LOSING $100 on the order. It was heavily implied that as I’m disabled, I should have been grateful he was willing to pay at all.

By now I’m far more aware of what my services are worth. I’ll never again consider a large order without both a slight markup and ample time. It’s simply not worth it!

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Unmasking Your Scheme

, , , , | Right | September 3, 2021

I am selling tickets to a baseball game. Masks are only required outdoors in my state for the unvaccinated. We are not checking everyone’s vaccination status, but as discounted youth tickets are only available for those under twelve, and kids under twelve can’t get vaccinated yet here, the assumption is that everyone buying a youth ticket will need a mask. Two adults and one child come up to the ticket window.

Customer: “Two adult tickets and one youth ticket, please.”

Me: “How old is he?”

Customer: “He’s eleven.”

Me: “Then that will be [price] and he will need to wear a mask.”

Customer: “Oh. He’s actually twelve years old and vaccinated. I just said he was eleven to get the discount.”

Me: “Okay, then that will be [higher price].”

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Going, Going, Gone

, , , , , | Working | September 3, 2021

In mid-2020, I saw a job listing for a small local business that made award ribbons and trophies. It was a will-train, full-time position, with “no smokers” being a requirement. (Nobody wants award ribbons that smell like cigarettes.) I applied and got an interview which ended in a job offer. The pay was significantly better than my part-time minimum-wage retail job, as was the regular nine-to-five weekday work schedule. I was thrilled.

The first two weeks went very well. I learned quickly and got along with my boss and the coworker who was training me. The third week, I was asked to only work part-time since business was impacted by the health crisis. I agreed to the cut and figured I’d be fine until things improved, so long as I had at least one full day of work per week. I wanted to make a career out of this job, so a (relatively) short-term sacrifice seemed worth it for long-term employment. 

Four months after being hired for a full-time job, I found myself working one to two days a week and often being sent home early. I did what was needed to help the business during this difficult time without complaint. Then, one Friday, my boss told me, “We need to talk,” as she handed me my paycheck. These words filled me with dread.

My boss launched into a speech about how bad business was.

Boss: “There’s not much work to be done right now. Things always slow down in the winter; in fact, we close during the winter.”

I was never previously informed of that. Then, she moves on to talking about me.

Boss: “While your work is of excellent quality, you’re far too slow.”

This was the first I’d heard any negative feedback regarding my job performance.

The boss then looked me in the eye.

Boss: “You don’t actually want to work here.”

This was a statement, not a question. I was so shocked and upset that I couldn’t think of a response and just silently stood there.

Boss: “We’re going to look for someone else to fill your role, but we’ll call you in to help with large orders.”

I agreed to this, still in shock at being essentially fired without warning. Just as I thought I couldn’t possibly feel any worse, the boss dropped one last comment.

Boss: “I had a lot of men apply for this job, but you were the only woman I don’t hire men.”

All this time, I thought I’d gotten the job because of my relevant qualifications and abilities. But it turns out none of that mattered; I was hired because the boss is sexist.

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