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CopyWrong, Part 5

, , , , , | Right | January 4, 2023

I develop film and print digital photos from photo kiosks at a drug store before smartphones are ubiquitous.

Customer: “I want copies of these pictures.”

Me: “Sir, these are copyrighted photos; I can’t copy them.”

Customer: “Bulls***. They’re pictures of my kid.”

Me: “These are senior yearbook photos that are copyrighted by the photographer your child’s school paid to take the pictures. You have to contact them to get more copies.”

Customer: “But my b**** of an ex-wife only gave me one copy!”

Me: “I’m sorry to hear that, sir, but I am not losing my job over your child’s photo.”

Customer: “What’s the worst that could happen?”

Me: “A $10,000 fine.”

Customer: *Pauses* “F***!”

I guess the fine was cheaper than buying the copies legitimately?

CopyWrong, Part 4
CopyWrong, Part 3
CopyWrong, Part 2

No Means No (And No Beer)

, , , , , , | Legal | CREDIT: cwu007 | December 26, 2022

I’m a retail manager for a retail drug store chain, and Friday nights are very busy. Everyone is excited for the weekend and alcohol sales are up.

It starts off as a typical Friday night until [Man] walks in. He makes his way to the cooler to buy a six-pack of beer in glass bottles. On his way there, he decides to hit on a woman and ask for her number. The woman’s boyfriend immediately confronts [Man].

Boyfriend: “[Woman] is my girlfriend!”

To get the full picture, the woman has a stroller with a baby in it, and her boyfriend is a large guy with tattoos for eyebrows and several extreme piercings.

Both parties go their separate ways until checkout.

[Man] is in front of [Boyfriend], and [Man] tries again to ask [Woman] for her number.

Boyfriend: *In a tougher, firmer voice* “Leave my girlfriend alone!”

After [Man] pays for his beer, he decides to wait outside, and again, he asks [Woman] for her number. [Boyfriend] is now mad. He grabs [Man]’s beer and slams it against a concrete pillar outside the store. Glass breaks, and there’s a large puddle of beer.

Boyfriend: “Next time, that’s your head.”

And he leaves with [Woman].

That is only the start of the crazy night with [Man]. He comes back in and asks for a manager.

Man: “I’d like a replacement for my beer.”

Manager: “Because we didn’t break your beer, we cannot replace it. We can call the police, though, so you can report the assault and the loss.”

Man: “The store would get a lot of bad publicity with the police and being on the news, so it would be cheaper and less stressful if you just give me another pack of beer.”

We kept saying no, multiple times.

Then, [Man] started a tantrum. He started punching the concrete poles, throwing whatever he could get his hands on, and even toppling the trash cans.

I called the police not once, but twice. Unfortunately, it took the police half an hour to get to the store. During that half-hour, [Man] was harassing customers and throwing his tantrum. Luckily, the other manager who was on duty with me was large and burly and offered to escort customers to their cars.

At one point, [Man] even tried to grab the manager’s leg like a little kid, begging for a beer.

When the police finally arrived, [Man] was throwing his shoes. He picked up a piece of broken glass, looking like he was ready to charge. That’s when the police drew their guns and ordered [Man] to put his hands up and get on the ground.

The police told me that what they had witnessed was enough for them to arrest him, but they took my statement for good measure.

Had [Man] just listened to [Boyfriend]’s first warning, he’d be home alone enjoying some beer. Instead, he spent the night in jail alone with no beer.

If You Have To Break It, You Probably Can’t Have It

, , , , , | Right | December 7, 2022

I’m working the checkout of a drug store that also sells some food and grocery items. An older man walks up and puts an ice cream bar on my counter. I can tell because it’s cold and has a familiar logo on it, but it’s missing a name and barcode to scan it.

Me: “I’m sorry, but there’s no barcode on this.”

Man: “I just wanted one ice cream, but you didn’t have them as singles.”

I look again and realize that the ice cream is from a box of multiple bars.

Me: “Sir, I can’t sell you one part of the box. You have to buy the whole package.”

Man: “Then bring me one ice cream!”

Me: “The single bars are next to the boxes. If there weren’t any, then we are sold out.”

He looks annoyed and goes back to the freezer. He brings the box he opened and I sell it to him.

The very same day…

Coworker: “Hey, [My Name], can you price check these? The register says, ‘Item not found.’”

I look and, sure enough, the items are mini single water bottles that are part of a pack. I address the teenagers that are trying to buy them.

Me: “These bottles are part of a package. We can’t sell them individually.”

Teen: “But I just want two.”

Me: “Sorry, I can’t sell them to you.”

They left without buying the package, of course, so I had to go to the shelf and mark the package unsellable now that it had a big hole where the teenagers had ripped out the bottles. I still can’t wrap my head around how people think it’s acceptable to damage items and not pay for them.

E-Wasting Everyone’s Time

, , , , , , | Working | CREDIT: cwu007 | November 29, 2022

I work for a retail drugstore chain, and our location is in an outdoor shopping center. There are several restaurants, a nail salon, and a veterans’ center, along with several offices. The shopping center is one address with each business getting its own suite. Out of all the businesses, we are the busiest and the one that stands out.

Twice a year, a nonprofit has an e-waste collection at the shopping center for a weekend. They put our business name on the posters even though we have no association with them. This causes people to think it is something we set up, so we get hammered with calls for information. Our main responses are, “We are not associated,” and, “We have no information.” Usually, people accept our answers and hang up.

Before the most recent event, one of the event organizers makes a stop at my store to buy a soda. I explain the phone calls we’ve been getting.

Me: “Could you please not put our business on your posters?”

Organizer: “It does say it’s in the [Store] parking lot, and it lists our phone number.”

Me: “People don’t see that and automatically assume the store is involved.”

The guy just blows me off and does the event.

We start getting calls, and we give our usual responses. We get responses like, “You put a poster up,” “It says it’s at your store,” “They should have left you some information,” and everything in between. It isn’t just my store getting the phone calls, but other nearby stores in the chain, as well. We even have to resort to putting signs on our front door and registers saying that we have no information and are not associated.

The day of the event arrives, and they set up behind one of the restaurants on the side of our building — a place where there are no windows. Again, we get bombarded with calls about the event. Again, we give the same responses.

This time, we get responses like, “I know you’re not involved, but can’t you step out for a moment to see if it’s still going on, ask them for information, etc.?” We say no every time. We explain that we are busy, too, and this is not something related to our store. We get numerous people threatening to get us fired.

My manager has had enough. My manager only works Monday through Friday, but over the weekend, he decides to make a surprise trip to work and confront the organizers.

Manager: “If you put our store’s name on your posters again, I am going to drive all over town and take them down. And if things get as bad as they did this time, I will also talk to our legal team about improper use of the company name and about billing [Nonprofit] for wasted employee time that we’ve spent answering the phone about an event we have no association with.”

I suggested that they put the address of the shopping center so at least all of the businesses could share the harassment.

Fingers crossed that the nonprofit doesn’t put our name on the posters next time and that my manager makes good on his threat.

Wait Until She Finds Out That “Jesus” Is Just A Transliteration Of “Joshua”

, , , , , , | Right | CREDIT: cwu007 | September 1, 2022

This happened about fifteen years ago. The name Jesus (pronounced “Hey Zeus”) is a fairly common name in the Spanish-speaking community. Yes, it is spelled like Jesus Christ, but it’s pronounced differently. This is also how Jesus is pronounced in Spanish.

I’m a shift supervisor for a retail drug store chain. At the store, we have an employee named Jesus. At the top of our receipts, there is a little phrase that says, “Hi, my name is [Employee’s Name]. Thank you for letting me serve you today.”

One day, a woman storms in after her purchase, yelling at us.

Customer: “How dare you insult our Lord and Savior?!”

First, we’re all a little puzzled, and then we realize Jesus is at the register.

Me: “Ma’am, Jesus is a very common name in the Spanish community. Although it’s spelled the same as Jesus Christ, it’s pronounced ‘Hey Zeus’.”

Customer: “I am a devout Christian. I will not take this insult.”

Me: “Ma’am, that is his name — the name he was given at birth. He can’t just change it.”

Customer: “Yes, you can, and you will. I will not take this insult to the man who died for our sins.”

Me: “Ma’am, his name is ‘Hey Zeus’, not ‘Gee Zus’, and this is a common name in the Spanish community.”

Customer: “I have never felt so insulted! I’m never shopping here again!”

She stormed out. The funny part is that there is a pretty high Mexican population in this area. I’m surprised this is the first Jesus she has come across.