Unfiltered Story #194401

, , | Unfiltered | May 18, 2020

(I had a customer who was returning an item and then had other items that she wanted to buy.)

Me: Okay, so $21.44 is going to go back on your credit card. You can swipe your card on the machine.

Customer: (swipes card) Okay. Is that it?

Me: I just need your signature on this receipt right here, please.

(customer signs receipt for refund and I begin ringing up her items that she wants to buy)

Me: All right, so your total comes to $24.53.

Customer: Okay, I want to use the credit I got from the refund for this.

Me: Okay, so then you can go ahead and swipe the same credit card on the machine.

Customer: (swipes card) Wait, why do I have to pay twice? I want to use the credit from the return!

Me: Right. I put $21.44 back on your credit card, and now you are using that credit towards this purchase.

Customer: I understand that. But where is the credit from my return? You went too fast! Now I have to pay you twice!

Me: No, ma’am. You got the money back from your return. That money was credited back to your credit card.

Customer: Ugh! So now it’s too late. I guess I’ll have to use my credit on my next purchase since you wouldn’t let me use it this time.

Me: (stares at her for a moment) Ma’am, I’m sorry for the confusion. But you already used your credit from the refund. Just now, on these items. You were not charged twice. The different is only about $3…

Customer: Whatever, I’m leaving now! (storms out of store)

Me: Have a fantastic day!

Unfiltered Story #191273

, , , | Unfiltered | April 1, 2020

(I’m a shopper in this one)

Customer: Excuse me, do you accept EBT?

Me: I’m sorry, I don’t work here. I just happen to be wearing a blue shirt.

Customer: ……….WOW!

(As he stands there for a while, apparently astonished, I go about my shopping again. Then I hear the sound of things tumbling and breaking, and he reappears from another aisle, balancing at least a dozen energy drink cans. He bolts for the checkout, dropping two more on the way. I’m now behind him in line.)

Customer: someone spilled a bunch of energy drinks back there!

Clerk: Haha, yeah I’m SURE it was some guy. (She’s seems to think he’s joking around)

Customer: No, serious! Some guy came and spilled them!

Clerk: (her expression droops as she figures out he’s actually trying this juvenile excuse) Alright well… I’ll have one of the other associates go look. Do you have a [drug store] membership card?

Customer: Yes I do!

Clerk: Alright, go ahead and swipe it right here.

Customer: I don’t have a membership card.

Clerk: …Oh. Would you like to sign up for one to get a discount today?

Customer: Yes.

Clerk: Okay, go ahead and push yes on the touchscreen. Now, go ahead and enter your phone number.

Customer: …………WOW.

(He bends over the touchscreen deep in thought for a long time without pressing anything.)

Clerk: Would you like me to give you the mail-in membership paper so you can get your discount now and fill this out later?

Customer: No, I got this.

(He manages to get 3 numbers typed in)

Clerk: (into the phone PA) Second checker please, I need someone to open another register.

(A new register is opened, and all the other waiting customers are checked out. Last I saw, he was still entering his phone number.)

Unfiltered Story #190552

, , , | Unfiltered | March 23, 2020

I am a customer service rep, and I am helping a woman in aisle 6.

Customer: Can you sign me up for a Rite-Aid Extra Care Card?

Me: That has to be done at the register. Can you help you with anything else?

Customer: No, I want to sign up for the card here.

Me: I am not carrying a computer with me at the moment. Please go to the register.

Customer: F*@ki*g ridiculous. I hat this place.

Unfiltered Story #190540

, | Unfiltered | March 23, 2020

Im checking out at the drugstore … there’s a couple at the till, a man behind them, then me

Male half of couple pulls his card out to pay.
Cashier: And what card is that? (she needs to know if it’s debit or credit)
Male: TD (as in the name of the bank who issued the card)
Cashier: I can see that but what Kind of card?
Male: blank stare
Cashier: what Kind of card?
Male: oh.. oh.. debit! (proceeds to use debit card )
Meanwhile, female half of the couple is on her phone, presumably waiting for him.
Transaction finally complete ..Female wants to ring through her make up separately
Female: (hands clerk item, still on the phone)
Finishes her call and starts rummaging through her purse for payment (which she could’ve been doing while we were all waiting on her idiot bf to figure out what card he was using)
Female pulls out her card…
Cashier: and what kind of card?
Female: TD (name of bank again )
Cashier: *blank stare* .. Yes, but what Kind of card?
Female: oh – debit!
Proceeds to swipe card. .. it gets declined
Female : oh wait I have another card!
*tries second card* Declined
Female: oh forget it! *starts walking away* … says to bf .. but I really NEED THAT! (It was eye lash glue .. a real necessity, I’m sure)
At this point we’ve been in line over 5 mins waiting on these idiots
Guy ahead of me walks up to cashier …She proceeds to apologize for his hold up, he says not to worry, buys his things, leaves.
Same procedure with me … Cashier apologizes again for my wait
Cashier: and people wonder why I have Grey hair! How many times do I have to ask what kind of card he’s using?!?
We have a giggle, finish my transaction and I head to the door
As I’m walking out, the merchandise detector sets off (I’ve bought make up which often sets off the anti theft devices if it isn’t scanned properly.)
I turn back to the cashier to see if she wants to re scan or look through my stuff
Cashier: *as she’s waving me off* No no, you’re good …. *pause * .. *looks left, then right, then, jokingly yells out … Start the car! Start the car! Go! Go! Go!

Lmao !! Was glad to see she wasn’t letting those yahoos ruin her day!

Time To Throw Around Some Shade

, , , , , | Right | March 22, 2020

(I’m a customer in a popular chain drug store looking at their makeup section when [Old Lady #1] and [Old Lady #2] come looking for lipstick.)

Old Lady #1: “Do they have our lipstick shade here?”

Old Lady #2: “Oh, I hope they do.”

(They look in silence for about two minutes and [Old Lady #1] turns to me.)

Old Lady #1: “Excuse me, young lady? Could you help us find [Lipstick Brand] in [shade]?”

Me: “Oh, of course!”

(I scan the lipsticks and find the shade they need.)

Me: “Here it is! This is the one you needed, right?”

Old Lady #2: “No, no! That’s not it! We got it in a different packaging!”

(One of the employees walks up.)

Employee: “Excuse me, ladies, can I help you find anything?”

(Seeing as they’ve been helped, I slither away to another aisle. I come back when I hear some slight yelling.)

Old Lady #1: “No, you dumb twit! I told you that’s not the package our lipstick comes in!”

Employee: “As I’ve told you, multiple times, this is a new packaging but it’s the exact lipstick you’re looking for.”

Old Lady #2: “What don’t you understand? This is not our lipstick!”

(The employee, visibly irritated, pulls the lipstick out of the package and puts a swatch on her hand.)

Employee: “You see, ladies? This is the exact lipstick shade you needed. Is it not?”

(The two old ladies look rather embarrassed, take the lipstick, and scuttle off.)

Me: “Well, that was a handful.”

Employee: “Tell me about it.”

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