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Thou Shalt Not Point Out Their Hypocrisy

, , | Right | May 18, 2022

Due to changing my availability, it has been my first time being scheduled on a Sunday. I am busy pushing a huge pallet of small kitchen appliances when an older lady comes to me.

Customer: “I feel sorry that you have to work on Sunday, a rest day as proclaimed by our Lord!”

I am still half-asleep — it’s around 9:00 am — but I ask her:

Me: “Why are you here, then?!”

Her eyes grew large as saucers, and then she walked away. I never heard anything from management but I am still waiting for a write-up!

How To Ruin Someone’s Day For 73 Cents

, , , , , | Right | May 18, 2022

I am having a rough day with my store’s new manager changing my availability — the opposite of what we talked about, so I am crying about it during my lunch break. I get back from lunch and this is the first customer I help.

Customer: “Having a rough day?”

Me: “Yeah.”

Customer: “I can tell. That’s unfortunate.”

I smile at him.

Me: “That will be $4.00.”

I ring the customer up and he pays. I am handing him his receipt.

Customer: “$4.00? The card says $2.99.”

I go to point out the tax on his receipt when I notice he donated $0.73 to kid-cents which basically just donates money to kids by rounding up to the nearest dollar.

Me: “Oh, you must have pushed the button—”

Customer: *Interrupting me* “I didn’t push a button.”

Me: “The only way for this to show up on your receipt is if you pushed the button—”

Customer: *Interrupts me again* “Where is your manager?”

Me: “I am—”

Customer: “I want corporate’s number.”

Me: “Sir, I can return—”

Customer: “Corporate’s number and your name.”

I give corporate’s number.

Customer: “And your name?”

I’m staring at him because he flipped a switch from being super nice to being aggressive and demanding.

Customer: “Don’t just stare at me.”

Me: “My name is on the back of the receipt.”

I show him where.

Customer: “Tell me your name!”

I tell him my name.

Customer: “Now was that so hard?”

I turned my body so he could only see the side of my face and I locked my register. My cashier was standing behind me witnessing all of this. I was physically shaking and holding back tears. I heard the customer leave, and as soon as the doors closed, I started sobbing. I excused myself to the office and cried there for fifteen minutes. This guy knew I was having a rough day and decided to make it worse.

Don’t You Wish Some People Wouldn’t Choose To Remain?

, , , , | Working | May 18, 2022

In 2016, I was employed in a manufacturer’s warehouse in England. In 2016, the UK was to decide if it wanted to remain a member of the European Union or not. In the run-up to this vote, [Employee] had so much to say about the benefits of leaving. This story begins about two weeks prior to the vote.

Employee: “All I’m saying is when we leave the EU, we will have them begging us at Dover for a better deal! You know it makes sense!”

Me: “Well, I don’t know. I’d like to be more informed first on how we are actually going to benefit from being outside of the EU.”

Employee: “Yeah, yeah, typical Remainer logic. Where’s your sense of patriotic pride? Where’s your faith?”

Me: “It’s not about faith. Just, if you don’t plan ahead to fuel your car to get to work, faith alone isn’t going to make it move.”

Employee: “Pffft, whatever…”

[Employee] has been doing this to nearly all the staff who have Remain concerns. It’s really, really irritating. A lot of complaints have gone to our managers who asked him to stop but also addressed a lot of concerns about the vote to their employees. I should note that a large majority of our staff comes from Eastern Europe, and since we export to the EU, the managers would prefer us to Remain; otherwise, the plant would most likely shut down. [Employee], however, has “defiantly” expressed that his freedom and sovereignty mean more to him than his job. Bear in mind also that [Employee] is by no means a senior employee and holds no managerial responsibility, and because of his recent behaviour, a lot of the staff avoid him like the plague.

So… along comes the vote and the UK votes to Leave. Understandably, the foreign staff is very concerned about losing their jobs. [Employee] however, for a solid week, comes in with a s***-eating grin, totally oblivious to the plant’s mood. He makes a beeline for me.

Employee: “Remember when you said that we would never Leave?”

Me: “No? Because I never said that.”

Employee: “Well, you said something to that effect. I bet you feel really silly now, don’t you?”

For that entire week, he takes enormous pleasure in gloating about it to everybody. He couldn’t care less that the majority of the staff are upset at the decision. A week later, however, the district manager arrives for a meeting.

District Manager: “Right, so I’m sure you are all aware of the Referendum result. I’m now going to be here for four days in which I will one-to-one with all of you and work out a compromise for the plant. Please come and see me before Friday.”

As it turns out, the one-to-one meetings were to help all the staff adjust to what ultimately was going to be a shutdown of the plant, as the amount of red tape and the myriad of legislation meant that the plant would have operated at a loss from then on. The staff was transferred to other locations in or outside the UK, but the meetings ensured that only four people would be made redundant, and that was only because they didn’t bother to turn up. If you guessed that [Employee] didn’t turn up because — and I quote — he could just find new work that the foreigners didn’t want to do, you would be right. But, who’d have thought that working on an immigrant’s wages for sixteen hours a day suddenly didn’t seem so lucrative after all to [Employee]? Last I heard, he was on Universal Credit payments which had been cut off as he refused a job in a hotel as he deemed the work “beneath him”.

I Can’t Believe It’s About Butter

, , , , , , | Right | May 18, 2022

I work for a multinational company that has a hand in home appliance insurance. We sell repair plans to people who need their fridge, freezer, or washing machine fixed, or people who want to insure their new TV, etc. Our call volume is through the roof at the time of the first lockdown, so we prioritise our customers who need appliances repaired for such things as storing medical equipment.

Today is a hectic day. I get a call from a rather irate but well-spoken lady. 

Customer: “I’ve been trying to get in touch with you all morning. I just don’t know what to do anymore. Can you help?!”

Me: *Bracing myself* “I’ll try my best.”

Customer: “I went to [High-End Supermarket] and purchased their spreadable butter but… and it… it just… it just won’t spread. I’ve ripped holes in all my sandwiches! Tell me, which shelf should I be putting my butter on in my fridge? Is there a specific shelf?”

It’s worth mentioning before I give you my reply that the call before this was from an elderly chap whose washing machine broke down and needed repairing as they needed bedding regularly due to a medical condition. The call before that was from an upset mother whose fridge freezer had broken down and contained her young daughter’s insulin.

This lady not only called to ask for something that could be found on Google in ten seconds, but she had to have lied on the automated options to get through to the priority line, taking the place of someone who actually needed help.

Me: “Did you really call to ask which shelf to put your butter on? I would refer back to the manufacturer of the butter for their guidance or better still, the manufacturer of your fridge freezer. Stay safe and goodbye.” *Click*

Drag Them Into The Modern Era Kicking And Screaming

, , , | Right | CREDIT: D**kSoAverage2001 | May 17, 2022

I’m serving in a restaurant while I’m in college. I always feel it’s rude to only give the man the check. It’s outdated, it’s sexist, and, a lot of times, I’ve seen the wife or girlfriend pay for the meal.

This older family comes in — kids in their late twenties and parents most likely in their sixties or seventies. They look a bit more like country folk, most of them wearing flannel. They are pretty quiet throughout their meal. They eat their meal, and I go get them their check.

When I deliver it, I put it directly in the middle of the table.

Me: “Here’s the check!”

The dad grabs it aggressively and makes an angry exhale noise.

Dad: “Do I look like a man that can’t feed his family?”

Me: “No, but you never know who has the wallet.”

Dad: “If I feed the family, why wouldn’t I have the wallet?”

This angers me because both my parents worked while I was growing up. They both were successful and didn’t need to rely on each other to get by.

Me: “I’m sorry.”

He shook his head and opened the check. His wife was acting totally on his side, also giving me angry body language.