They’re Not Exactly A Breath Of Fresh Air

| Bristow, VA, USA | Right | May 22, 2017

(I have been called to a register because a customer’s gift card failed to activate upon purchase.)

Me: “Ma’am, I am sorry, but this gift card only accepts a value range from $15-$100. You selected $10. Would you like me to get you a $10 flat amount card, or would you like to change the value on this one?”

Customer: “I saw how you just took a deep breath. How dare you be so rude to me. Your customer service skills are the worst ever. You don’t need to breathe that deeply in order to help me. I am going to take your name and call corporate!”

Me: “Ma’am, I’m sorry you feel like I breathed incorrectly. I am merely trying to help you with your purchase. Which would you like to do?”

Customer: “I am just going to go to [Business] and buy their gift card directly from them. They won’t be this rude to me. Can you spell your name?”

Me: “Sure.” *spells name* “Have a good day and I am sorry you are upset that I am trying to help you.”

(Customer glared at me and walked away. I have asthma.)

Half The Bacon But None Of The Understanding

| AR, USA | Right | May 22, 2017

(We have a sale on bacon. It is buy one, get one free, but we have it in the system where it just rings up half price, which is the same thing.)

Customer: “That’s supposed to be buy one get one free.”

Checker: “Yes. It just rings up half price.”

Customer: “I should only have to pay for one of them.”

Checker: “It’s marked down to half price so it will be the same thing as buying one and getting the other free.”

Customer: “I don’t think that’s right; you should take one off!”

Checker: “I can call the store manager up here if you would like.”

(The manager talked to her trying to explain it. She never understood it and ended up not getting bacon at all.)

No Point Crying Over Expired Milk

| LA, USA | Right | May 20, 2017

(I work at a grocery store in the dairy/frozen foods department. On this particular day I am pulling & rotating dates. As I am discarding items a customer walks into the warehouse.)

Customer: “Can you sell me this expired milk after you mark it down?”

Me: “Ma’am, I cannot sell it as it is against state law to sell expired milk.”

Customer: “I don’t care! Take a dollar off and sell it to me!”

Me: “Ma’am, once again, I cannot sell expired milk to you. It is against state law. I’d be happy to get you a fresh quart from the cooler.”

Customer: “I want this d*** milk right now or I’ll call the state board of health on you!”

Me: “Ma’am, if you call them they will tell you the exact same thing I’m telling you.”

Customer: “Listen here, you little b******. I’m right; you’re wrong. You work in a damned grocery store. What the crap could you know about health?! In fact, I’m going to call them today! I hope you burn in hell for what you’re doing!”

(She proceeded to spill the milk all over the floor and left the warehouse, telling anyone who’d listen about our “rude employees.”)

Be Thankful It’s Just For Today

| Colorado Springs, CO, USA | Right | May 19, 2017

(It is Thanksgiving Day and I am working with one other cashier. It is a very slow day. This exact conversation happens basically every time the phone rings.)

Me: *answers the phone* “Happy Thanksgiving! Thank you for calling [Store]. This is [My Name]. How can I help you?”

Customer: “Yeah, is this [Store]?”

Me: “Yes, sir… It is.”

Customer: “Are you open today?”

Me: “Yes, sir, we are. Until four pm.”

Customer: “Great! Until when?”

Me: “Four pm, sir.”

Customer: “Awesome, thanks. What was your name?”

Me: *internal sigh*

A Punnet Of Groceries

| ON, Canada | Related | May 19, 2017

(I’m stocking in the produce section when a teenage girl comes in with her mom.)

Girl: *picks up a carton of strawberries* “I love you berry much.”

Mom: “Must you do this every time we go shopping?”

Girl: *runs to grab an orange* “Orange you glad you brought me to the store?”

Mom: “As of right now, not really.”

Girl: *grabbing grapes* “My puns are grape!”

Mom: “Why?”

Girl: *picks up a sweet potato* “I yam who I yam.” *pause* “Mom, turn around I’m holding a yam.”

(They walked away and I didn’t see them again that night; however, my coworker told me that he overheard a girl in the frozen aisle trying to convince her mom they needed Hot Pockets by telling her that “You always need Hot Pockets and that is just a fact of life.” I’m positive that it was the same girl. If you’re reading this, Girl, you are awesome and thank you for making my day!)

Page 1/25512345...Last