(Two young men come into the bookstore and immediately head to the science books. There is a girl there. The men start yelling.)

Rude Customer #1: “Do you really think you’re smart enough to handle those books?”
Rude Customer #2: “Yeah, you should stick to the GIRLY section.”

(I am speechless at their behavior and try to intervene.)

Me: “You have no idea if she is sma–”
Rude Customer #2: “Stop talking to me like that, you’re just a GIRL.”
(To make a point, he snatches a book from the girl’s hand)
Girl: “Watch it–”
Rude Customer #1: “You had no right to have that book. We’re much smarter than anyone here, especially you.”
Rude Customer #2: “We even made a program that shows the scale of the universe!”
Girl: “Okay, I’m pretty sure who you are now.”
(She unzips her jacket to reveal a shirt with the logo of an internet show that the two made.)
Rude Customer #1: “You don’t even deserve to watch it! Stop polluting it with how unintelligent you are.”
(All of a sudden, the girl picks up two books, throws them in the faces of the men, and runs away.)
Girl: “I think you’re the one who isn’t well-read! And I’ll never watch it again if YOU two made it.”
(Rude Customer #2 drops the book and they both leave the store. The girl got a discount on the book!)

The Life of a Pharmacy Tech.
(Customer 1)”Hello, how can I help you? Are you going to wait or come back? Great we’ll see you tomorrow.”
*phone rings*
“the price of #120 Endocet? $89…Yes, we have the yellow ones”
*Hangs up*
(Customer 2) “Are you going to wait or come back? Ok it’ll be 5-10 minutes”
*starts filling customer 2’s script*
*phone rings* (once…twice…three times.. Damn.)
*cancels out of script*
*answers phone*
“Yes, we have #90 Morphine ER 15… how much are they? let me go check… $150.. no I’m sorry we don’t fill for that doctor.I’m not sure who will fill for that doctor, sorry. I know. I know. . I know. . I’m sorry. Yes sir. .(5 minutes later) Uhhhuhh. Uhuh. Have a good day”
*hangs up*
*starts customer #2’s script again*
“I have a waiter! “[Where are my counters!?]
*counter counts & pharmacist checks*
(Customer 3)”are you going to wait or come back? Ok it’ll be 10-15 Minutes.”
*phone rings*
“Yes can you hold on just a second? ”
*puts line 4 on hold*
“Customer 3? It’s too soon to fill your Xanax. Oh You’re going out of town?[yeah right] can I call your doctor to fill it earlier? Yeah hold on just a sec”
*calls dr. Has to leave message*
“I’m sorry customer 3 I had to leave a message, I’m not sure how much longer it’ll be”
*phone rings* [crap I forgot line 4]
“Heyyyyyyy line 4! What can I do for you? Fill all 15 scripts for you? You’ll be here in 20 minutes? We’ll see you then” [double crap!]
*customer 1 comes back*
“Hey customer 1 I thought you were coming back tomorrow? Ok you decided to get it today? Ok I’m doing it right now! ”
[Why is customer 2 is still here?]
“Why is customer 2 still here! ?”
[Where are my cashiers!?]
*grabs customer 2’s script and rings him up, along with the 2 people inline behind him*
[Customer 1 is still waiting. Damn]
*starts to runs customer 1’s script*
*phone rings. ..once twice three times*
*answers caller 3*
“You have a new insurance card? Ok does it have a BIN #? A GRP #? A PCN #? ID #? It doesn’t have a ID number? Are you sure? It could say ‘subscriber ID’.. no? Ok I’ll need you to bring in the card”
I have a call on like 2?
“Hello? Hi! Yes! It’s not ok to fill customer 3’s Xanax early? Ok I’ll let him know”
“CUSTOMER 3? yes I just spoke to the nurse and she said we couldn’t fill your Xanax early. I’m sorry! I know. I know. That’s what she said. Yes, you can have your script back. [Let me dig through this giant stack right quick]
*writes on back that it was filled 01/01/2016* [good luck getting that filled somewhere else buddy]
(15 script customer) hi, are my meds ready? [You called it in 5 minutes ago! ] “we’re working on them right now for you! ”
(Cashier 1) this customer doesn’t want these 3 can you return them?
*returns 3 scripts *
(Customer 5) never mind I’ll go ahead and take those 3!
*rebills the 3 again*
(Cashier 2) I can’t find the medication for customer 6
“Have you checked the computer? Computer says it’s scanned into bin GH”
(Whole pharmacy stops to look for customer 6’s medication) [where does it go! ?!]
“Found it in the “Z” bin! !!”
(Customer 7)” you just called and someone quoted you $150 for #90 Morphine ER 15? Yes that was me.we can’t fill for this doctor. You want to speak to the pharmacist? Ok.” [Let me stop them from checking my waiter just to tell you no…]
(Pharmacist) I’m sorry we cannot fill foot this dr.
(Caller 3 walks in) “You bought in your insurance card? Let me take a look. .. ma’am this is an Aflac business card for their business”
*knock knock knock *
(Delivery man) The medication order is here & someone needs to go sign the delivery forms
*knock knock knock*
*heads for the deliver*
*phone rings*
*smashes head on keyboard*

(I work at a craft beer tasting room where we only serve our company’s product. One night, a man comes in, casually dressed but nothing out of the ordinary.)

Coworker: “Hi, welcome to [Business].”

(As it is the customer’s first time here, we explain the sizes, how you can get beer to-go, etc., but he cuts us off.)

Customer: “I just want something that will get me drunk!”

(I’m thinking at this point, “We are not the place for you.”)

Me: “What do you normally like to drink?”

Customer: “[Non-Craft Beer Brand] or malt liquor.”

Coworker: “[Beer Brand] is typically 4-5%. [Beer #1] and [Beer #2] are both 1 or 2% higher, and that really makes a difference.”

(My coworker serves a couple of samples.)

Customer: “[Beer #1] is kind of tangy, but I like [Beer #2]. Can I get a 32-ounce?”

Coworker & Me: “That is only to-go. Our largest size here is 16-ounce.”

Customer: “I could get a 64-ounce, then. There’s got to be a chair outside.”

Me: “Sir, that’s illegal. You’d have to take the beer home to drink.”

(The man still tried to buy a growler, but the minute we mentioned the price, he claimed that was too much for today. The ironic thing is that there are many restaurants and bars nearby that would have hard liquor for “getting drunk quickly.” I still think he was looking for a liquor store, and somehow ended up with us.)

(I work in a store that sells a variety of items, including a lot of glass and ceramic. Stuff gets broken during the course of the day, which is no big deal; we sweep up the majority of it. It’s difficult to catch everything, though, so sometimes a shard or two gets missed. For some reason, parents let their kids run around barefoot in the store, and I do warn them about the glass situation. Most parents will pick their kids up, put their shoes on, etc. And then, there’s this lady.)

Me: *seeing a toddler walking with bare feet* “Oh! Ma’am, just so you know, glass gets broken in here quite often. We try our best to pick it up, but sometimes we miss bits. You might want to pick him up.”

Customer: “Oh! But he’s so wiggly! He needs to burn off energy!”

Me: “I understand, ma’am, but I don’t want him to get hurt if he steps on something.”

Customer: *waving me off* “Oh, I’ll deal with it when it happens. Whatever.”

(I could not control the look on my face at her shitty parenting, and she turned red and marched away. She left soon after that, carrying her kid. I just… how bad of a parent do you have to be if you don’t care that your kid gets glass in his feet?)

(I’m an electrician, and I’ve been dispatched to a store that has had a car plow through the front of it. The entire front of this small retail location has been boarded over. A manager is in the empty store with me — for security reasons — and I am up a ladder, working on the wiring in the ceiling. We both hear some rattling the front door.)

Manager: *calling* “We’re closed!”

(The rattling stops.)

Me: “Some people, right?”

Manager: “Yeah.”

(Suddenly, there’s a loud tearing crunch and both of us look dumbfounded at a woman, who has ripped several boards off the hole in the front of the store and climbed in.)

Customer: “Hey, your door wouldn’t open. I just need some things real quick—”

Manager: “Ma’am, we are closed. You can’t be in here.”

Customer: “But I just need—”

Manager: “No. We are closed. Does it even look like we can ring you up for anything?”

(Some cleanup has happened, but the shelves are empty and pushed all the way into the back of the store. There are no registers and most of the lights are off. I’m up a six-foot ladder with wiring hanging down around me, and I’m just staring down at this woman with a disbelieving expression.)

Customer: “But you’re here, so you can get me what I need out of the back.”

Manager: “No. We’re closed for business. And you are trespassing. You need to leave.”

(The woman protests, but is eventually herded out the door.)

Me: “What…?”

Manager: “Don’t think about it. The more you think about it, the more the stupid will burn. And we cannot afford an insulation fire right now.”

(The manager found a hammer and hammered the boards back into place. Several more people tried the door that day, but that lady was the only one who ripped a board off the hole in the wall to get in.)