Two Too Much

, , , , , , | Working | February 25, 2018

(I am walking to my university library and decide to buy a bottle of soda in the corner shop on the way down.They often have “2 bottles for £2 deals”. The deal is on, but they also have bigger bottles of a competitor’s drink for £1 each, and I figure it is a better deal to buy two large ones for the same price, without the deal. At the counter:)

Me: “Just these, please.” *hands him the soda and £2*

Cashier: *a teenage boy* “I’m sorry, ma’am, but those drinks aren’t in the 2-for-£2 deal. They’re full price.”

Me: “I know. But they’re only a £1 each, right?”

Cashier: “Yes, that’s correct.”

Me: “So…”

Cashier: “So, you need to pay the correct amount.”

Me: “But they’re £1 each, and I’m buying two of them. I gave you £2, right?”

Cashier: “Yes, but they’re not on the 2-for-£2 offer. You’ll need to swap them for ones that are if you want to pay £2.”

(At this point, I’m getting frustrated as I can’t seem to get the point cross that two £1 drinks cost £2, so I ask for a manager to authorise the transaction, as this kid is clearly in a different world at the moment.)

Manager: “What seems to be the problem, [Cashier]?”

(After explaining the situation, the manager looked obviously embarrassed at his employee, and immediately let me purchase my drinks and leave. As I left, I could hear the cashier going, “…but they weren’t on the 2-for-£2 offer, though!”)

Unfiltered Story #106340

, , , | Unfiltered | February 25, 2018

(I work at a department store, and our system goes offline. This means that debit cards have to be run as credit to work. This has no effect on the price or what the customer is charged; the only difference is that the customer has to sign for the purchase instead of putting in their PIN. Most customers are entirely understanding and more than happy to run their cards as credit. I have one customer who is about ninety years old, buying a few things for his granddaughter. At the end of the transaction, he gives me his card.)

Me: “Is this debit or credit?”

Customer: “Debit.”

Me: “All right, sir, I can try to run it as debit, but our system is offline today, and it may have to run as credit. Is that all right?”

Customer: “What? I wish you’d told me that before I picked these out. Is it gonna charge me extra?”

Me: “Oh, no, sir, it doesn’t change anything, it’s just a different way to get at your account.”

Customer: “Well I don’t want to be charged extra.”

Me: “Why don’t you try putting in your PIN to see if our system is back up?”

(He enters his PIN, and my screen comes up with an error saying that it needs to run as credit instead.)

Me: “Okay, sir, it does look like our system is still offline, so this will have to be run as credit.”

Customer: “I don’t want to be charged extra for this.”

(At this point, he literally THROWS the stylus for the signature device onto the counter and starts to walk off.)

Me: “Sir, you forgot your card!”

(He turns back to grab his card and then stomps off, complaining that he’ll never shop here again. It was the most childish thing I’ve ever seen, and I work in the kids’ department!)

Charity Starts At Home

, , , | Hopeless | February 24, 2018

(The store where I work is having a charity drive. It’s not a well-known charity, and since it’s summer, people aren’t as prepared to be asked for money as during the Christmas season. Also, we’re required to ask every customer for donations at checkout, so regulars get asked multiple times over the month. Still, people are generous, and we usually get offers of $1 to $3, with an occasional offer of $5, and rarely more. On the last day of the drive, a customer and her daughter, about ten years old, come to my register.)

Me: *ringing her up* “Would you like to donate a few dollars to [Charity] today?”

Customer: “I haven’t heard of that. What is it?”

Me: “It’s a children’s cancer institute near our company’s headquarters.”

Customer’s Daughter: *gasps and looks at me with wide eyes, then looks to her mom*

Me: “We run a charity for them every summer. Each of our stores is supporting a different kid at the institute, and here we’re supporting a little girl named Kate.”

Customer: “Oh, that’s so great.”

Customer’s Daughter: “Mom! Can we donate $100?”

(The customer and I both smile and laugh a little.)

Customer: “No, honey, we can’t give that much.”

Customer’s Daughter: “Well, what about $20? $30?”

Customer: “Here, you can put me for $5.”

(Still a generous amount, considering, and I thanked her and got to announce the donation over the store’s speakers. I’m not sure how that young girl got to be so sensitive about kids in need, but I’m glad she came through my register, and kudos to her for trying!)

Pretty Sure One Of Those Will Have A Power Converter

, , , , | Working | February 24, 2018

(I have recently moved to Singapore from the USA and brought a small electric drill with me. The voltage in the USA is 110, and in Singapore it’s 220, so I know I can’t plug the drill into the wall or it will burn out. I stop at a local hardware store and speak to the elderly owner:)

Me: “Uncle, you got sell transformer ah?”

Shop Owner: “Got, got.”

(He came back out with a DVD with giant robots on the cover.)

Stupidity On Display

, , , | Right | February 24, 2018

Customer: “Excuse me. Do you have any more of these vacuum cleaners?”

Me: *after checking my PDA* “No, sorry. We’re all out.”

Customer: “Well, can I buy the display model, then?”

Me: “No, sorry. We can’t sell the display model; it’s non functional.”

Customer: “But I want to buy it.”

Me: “I’m sorry; I can’t sell it. It doesn’t work. All the insides were removed; it’s just an empty shell.”

Customer: “Okay, but I want to buy it. Can I just buy it?”

Me: “No, we can’t sell it. Look: even the power cord was cut off. This thing is just a display.”

Customer: “But I can still buy it, right?”

Me: “Sir, this vacuum isn’t even ours to sell. The supplier provided it for this display; it’s their property.”

Customer: “Wow. I’m never shopping here again.”

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