A Panic (Buying) Attack

, , , , , , , | Right | May 24, 2020

I am doing our weekly grocery shopping at a certain large box store. I hate grocery shopping, especially there, and have started experiencing mild anxiety attacks because of it. No problem; I usually bring my daughter and have her do most of the work, and if I need to sit down she can finish.

Not today. In keeping with the social distancing recommendations, I go alone. For two hours. The attack hits halfway through the checkout process, and I nearly pass out.

No less than four staff come to help me out. One finishes checking me out — I am on the self-checkout lane — another stays with me while I sit long enough to make it out to the car, and a third walks me out and loads my groceries so I can sit in the air conditioning.

It is nice, in the middle of all this panic, to see retail employees taking the time to take care of a customer like that.

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Unfiltered Story #194907

, , | Unfiltered | May 24, 2020

The store where I work is open 24 hours, but between about 11 pm and 6 am, there is only one register open. It is about 2 am, with no customers, so the cashier is busy stocking candy bars on the other registers. She sees a customer walk up to her till, so she immediately puts down what she is doing, and walks over to the register.
Customer: This is absolutely ridiculous! I’ve been standing here waiting for ten minutes!
The customer complains to management, and the cashier is written up.

Unfiltered Story #194895

, , | Unfiltered | May 24, 2020

(It’s late and my shifts about over when a man approaches my registration with a seemingly great attitude.)

Customer: “I need to cash my check please.”

Me: “Sure thing, just follow the prompts, and I need your I.D please.”

(He follows all the prompts and I scan the check and it’s declined, something that’s never happened to me before.)

Me: “I’m sorry sir, it was declined.”

Customer: “D*** it! This has happened every time I cash a check here. It’s not your fault sweetie, but I need a manager. Maybe they can tell me what’s wrong.”

Me: “Sure thing sir!”

(I call a manager and he makes polite conversation with me while we wait.)

Manager: “Hey, (my name) what do you need?

(I explain and she runs the check and it’s still declined)

Manager: “I’m sorry sir, but it won’t take this check.”

Customer: “Why the h*** not? It’s a good check! This place is the only place that won’t cash it for me, so fix it!”

Manager: “I’m sorry sir but there’s nothing I can do. There is a number you can call on this slip.”

(She hands him the slip stating the decline code and number to call if there are any questions about his check not casing)

Customer: I don’t WANT to call anyone. I want your supervisor. Now!”

Manager: “I’ll go get him, please wait here.”

(She runs after him while the customer grumbles to himself. He arrives a minute later.)

Supervisor: “I’ve been informed of your problem. I’m sorry sir, I can’t override the machines decline. All that can be done is you calling that number.”

Customer: “Are you f****** kidding me? Why won’t it take my check? Why won’t it f****** cash!? Why won’t it f****** cash?!

Supervisor: “stop swearing at me or I’ll have to ask you to leave. As I’ve-”

Customer: “F*** you and this d*** store and your r****** employees. You can kiss my a** you hobbit!”

(He then kicks over a display and throws everything around my registration on the floor while my manager screams at him to leave as he’s going to call the police. The guy starts to run out but not before turning to me screaming that’s it’s all my fault for being a lazy idiot who can’t do s***)

Sometimes The Trash Takes Itself Out

, , , , , | Romantic | May 23, 2020

I have a crush on a former coworker and just found out it was mutual. While we aren’t specifically told not to date in the workplace, you do have to disclose your relationship to management so they can be sure there’s no conflict of interest. We are only seeing each other during work breaks, so we haven’t said anything to anyone.

During one of our unpaid lunch breaks, we are walking toward the exit when one of our regular customers approached me. He has a mental handicap, usually has someone with him to shop, and often calls the female associates “sweetie” or “darling.” He’s one of my favorite customers because he’s always happy and has nice things to say about the people he meets.

Customer: “Hey, sweetie, going to lunch?”

Me: “Yup, just heading out now. Gonna go to [Sandwich Shop].”

Customer: “All righty, you have a good day!”

As soon as he’s out of earshot, my coworker speaks.

Coworker: “What a f****** r*****d.”

Me: *Shocked* “What?”

Coworker: “That guy!”

Me: “You mean [Customer]?”

Coworker: “How is that pervert not in jail?”

Me: “Because he’s done nothing wrong.”

Coworker: “He called you ‘sweetie.’”

Me: “Yeah. He calls lots of people ‘sweetie.’ It’s just his greeting.”

Coworker: “He should be banned. F****** disgusting.”

Me: “Um… are you jealous? Because that’s—”

Coworker: “Of a r****d? Are you kidding?”

Me: “Why does it matter how he addresses me? He’s not—”

Coworker: “He obviously wants to f*** you.”

Me: “He does not.”

I stop just outside the exit doors. 

Me: “What is wrong with you?”

He puts his arm around my shoulder.

Coworker: “I’m just looking out for you. You can’t talk to guys like that. They’re pigs.”

I push him off me.

Me: “And I suppose you don’t want anything from me?”

Coworker: *Laughs* “Well, I mean, I’m not—”

He hits his chest twice, makes the childish hand gesture for calling someone the R-word.

Coworker: “—like him.”

Me: “You know, I don’t think we’ll have to tell management about anything between us.”

Coworker: “What?”

Me: “I don’t want to go out with you.”

Coworker: “Because of him?!”

Me: “Because of you.”

I walked back into the store and sat in the break room for my entire lunch, not eating. One of the managers noticed and asked what was wrong. I told her about the conversation, and she thanked me and left. Since he was off the clock, there was no real repercussion, but I think it did save me a lot of trouble down the road.

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Unfiltered Story #194877

, , , | Unfiltered | May 23, 2020

Our shop closes at 12:00pm on Saturdays, and on this particular day, we have workmen doing some work to the wall near the front door. We have everything taped off with plastic wrap and the front lights are off. Additionally, the hours are printed in large lettering right on the front door at eye level.

I have stayed to keep an eye on things and lock up when the workmen are done. At about 1:00pm, a customer walks in the door, ignoring all of the plastic wrap and darkened front lights, to stride up to the front desk (which is also covered in plastic wrap).

Me: “Excuse me, ma’am, but we’re closed. You’ll need to come back tomorrow.”

Customer: “I just need to pick up my order.”

Me: “I understand that, but you cannot pick it up right now. We are closed.”

Customer: “The door wasn’t locked.”

Me: “Because we have construction work going on right now.” *gestures around at workmen and plastic wrap draping everything* “The guys need to use the door to get back and forth from their truck, but we closed at noon.”

Customer: “Can’t you just help me get my order?”

I look to see if we have it ready, thinking I can just have her sign the receipt and then we can check it out in the computer on Monday, but there is a balance due.

Me: “Unfortunately, ma’am, it appears you will owe [amount] before you can take it with you. Our computers have been shut down and the power to this area is off for the work to be done. I can’t check you out because of this. You’ll have to come back during normal business hours for the transaction.”

Customer: “But I came here today! I need to pick up my order!”

Me: *firmly* “Ma’am, we are closed and cannot assist you today. Please come back Monday morning for your order.”

Customer: “Fine.” *sighs loudly and storms out the door*