Don’t Discount The Power Of Charity, Part 2

, , , , , , | Hopeless | November 24, 2017

Me: “Would you like to add a donation to [Charity] on to your purchase today?”

Customer: “Sure, why the heck not?”

Me: “How much would you like to donate today?”

Customer: “Let’s do five dollars.”

Me: “Oh, that’s wonderful! On behalf of [Retailer] and [Charity], I would like to thank you for your generous contribution today, sir!”

Customer: “What the h*** was that?”

Me: “I don’t follow, sir.”

Customer: “Can the sarcasm, buddy. I know five dollars isn’t much, but you didn’t have to make a scene over it!”

Me: *cluing in* “Oh, no, sir, that’s not what I was trying to do. No lie, I am genuinely grateful for your contribution. I may have overdone it a little because your donation is technically the biggest I’ve seen.”

Customer: *visibly calmer* “Oh… How much do other shoppers usually donate?”

Me: “They usually don’t donate at all, or at most one dollar with a lot of reluctance.”

Customer: “Is that so? All right, put me down for five more dollars.”

Me: “Yes, sir!”

 

Related:

Don’t Discount The Power Of Charity

More Dramatic Than Anything You’d See On That TV

, , , , , , | Working | November 24, 2017

(My uncle, my brother, and I go to buy a TV for my grandmother. We find one and go to pay.)

Uncle: *to the cashier* “Can we split this on two cards?”

(She rolls her eyes and looks at us like we have asked her to do the impossible.)

Cashier: “Yeah, I guess so.”

Uncle: “Great! $250 on this first one, please.”

Cashier: “Okay, swipe the first card.”

(The entire amount of the transaction goes through on the first card.)

Cashier: “WHAT DID YOU DO?!”

Uncle: “I swiped my card, and the entire transaction went through.”

Cashier: “YOU DID SOMETHING! I DID MY PART RIGHT; WHAT DID YOU DO?!”

(At this point we’re already upset because we have done nothing and she is yelling at us.)

Uncle: “I did nothing but swipe my card.”

Brother: “It’s fine; I will pay you back later, [Uncle].”

Uncle: “Can we reverse the transaction and then try paying on the two cards again?”

Cashier: “DID YOU NOT HEAR HIM? JUST TAKE THE D*** TV AND LEAVE! HE WILL PAY YOU BACK LATER!”

(The manager came over and tried to calm her down. We started leaving, and the entire time she was yelling how her SEVEN sons were going to come find and beat us up.)

Should Be “Pretty” Obvious

, , , | Right | November 24, 2017

(I work at a wholesale club. I am an 18-year-old guy with curly long hair down past my shoulders. I am pushing carts and an elderly woman approaches me.)

Customer: “Here you go.” *gives me her cart but stops*

Me: “Is something wrong?”

Customer: *looks back and forth between her husband and me and then smiles* “Are you a boy and a girl?”

Me: “Umm…” *as I stand there with my mouth open for about ten seconds* “I am a guy.”

Customer: “Oh, okay!” *then she walks away and gets in her car*

Me: *going to my friend afterwards, telling the story* “Do I at least look like a pretty girl?”

Who Has To Die For You To Leave Me Alone?

, , , , , | Friendly | November 24, 2017

(I am shopping with my mother for funeral attire since my father just passed away two days ago. We are quietly doing our own shopping on opposite sides of the store. Employees at this store must dress formally, while I am wearing a sweatshirt that reads “I Can’t Adult Today,” ripped jeans, and gym shoes. A random lady is watching me for a couple minutes, but I figure she’s just visually browsing the clothing behind me on the wall. I am checking out some black blouses when she approaches me.)

Customer: “That isn’t very appropriate, is it?”

Me: *glancing around* “I’m sorry?”

Customer: “Your shirt!”

Me: “What about it?”

Customer: “It is not appropriate!”

Me: “Okay.” *turns to walk away to go browse elsewhere because this lady is freaking me out*

Customer: *following me* “I don’t think you should be wearing that at work!”

Me: “I don’t work here.”

Customer: “Sure, you don’t.”

Me: “No, I really don’t. Leave me alone.”

(I am a very blunt person, so I immediately turn my back to her and go on shopping.)

Customer: *holding a shirt literally inches from my face* “Well, do you at least have this in a size medium?”

Me: “Listen, lady. I do not work here. I never have worked here. I never will work here. I am 22 years old; all the employees here are at least 40 years old. I work in a hospital, and I am trying to find a dress for my father’s funeral. Leave. Me. Alone!”

(The customer’s face turned red and she scurried away.)

Lost A Sale, And The Ability To Listen

, , , , , , , | Working | November 24, 2017

(I’ve purchased my first home, so on Black Friday I take advantage of a large electronic store’s sale to order a full set kitchen of appliances for $2,700, regularly $3,400. The order goes through, but the website is not allowing me to set the delivery date on one of the appliances, so I call the customer service line. The woman sets the date for me, and I hang up and refresh my page to find that, instead, my whole order is cancelled. I call back again.)

Me: “Hi, there seems to have been an error. I just called to set a delivery date on my order, but I’m now seeing that my order was cancelled.”

Customer Service Representative: “Oh, no! I can fix that for you! I see you ordered under the Black Friday sale, and that is no longer happening, so it looks like your new total is $3,400, with tax. May I get your card number?”

Me: “Um, no. See, I didn’t cancel my order. I spoke to one of your reps to set the delivery date and it seems they cancelled the order by mistake. It doesn’t seem fair that I’m penalized $700 dollars because of a mistake I didn’t make.”

Customer Service Representative: “I understand why that might be frustrating, but the order was cancelled and that sale is no longer happening. Do you still wish to order?”

Me: “Me wanting the appliances has never changed, as I never cancelled the order. Your service rep did. I can afford $2,700; I cannot afford $3,400. That’s why I purchased them on sale.”

Customer Service Representative: “That is a big price difference. Taking advantage of our Black Friday event is highly recommended to get the best deals. The current price is $3,400, plus tax. Would you like to proceed?”

Me: “I’m a bit at a loss for words. Does your computer show notes on who cancelled the order and what my previous call was regarding?”

Customer Service Representative: “I can see what mistake may have been made that led to the order being cancelled, yes.”

Me: “Great! So, as this wasn’t my fault, we can agree that I should be able to pay the price I ordered at originally, right?”

Customer Service Representative: *suddenly very irritated* “Ma’am, what is it that you want? What do I need to do to make you happy?”

Me: “…”

(It took several phone calls, but I eventually did get my order back at the correct price, with an additional $75 discount!)

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