Back about twenty years ago, a vegetarian friend was on a bus tour of Russia. At one point, the whole group had a banquet. All the other tables had food piled up. The vegetarians were at a table together, and in the middle was a large pot of soup. One member of the party dipped the ladle into the soup, and it came out with a whole chicken!

They complained to the waiter, explaining that they don’t eat flesh, so the waiter removed the chicken from the pot and walked away.

End of story, they did not eat that night. Hopefully, they had snacks back in their hotel rooms!

We are very busy as our state has recently ended a lockdown and mask mandate so everyone is shopping again and using their pent-up retail energy. However, my store, like a lot of companies, downsized significantly during the lockdowns, and we’re struggling to hire people back to keep up with the demand.

Customer: “This is crazy! You have all these customers and only four lanes open! Explain yourself!”

Me: “We’re currently trying to hire, but it’s slow-going getting staff back after all that’s happened.” 

Customer: “Such a lazy generation! No one wants to work anymore!”

Me: “Would you like an application? I have some physical copies here if you don’t like applying online.”

Customer: “What?! Why the f*** would I want to work here?!”

Me: “Well, you just said we need more people.”

Customer: “I’m fifty-eight years old! Why would I want to work as a f****** checkout clerk?!”

Me: “It’s sad… People your age don’t want to work anymore…” *Huge customer service smile*

Customer: *Glaring* “That’s not what I mean, and you know it!”

I worked in retail for five years in a neighborhood of filthy rich people who thought the world was their oyster. Every few months, we had a coupon sale in the store for a coffee brand that is very popular here. I drink it every morning. The coupon made it substantially cheaper than what it would cost without it. And naturally, people flocked to the store and bought it every day the sale was going on.

There was one woman who would come to the store and shamelessly present me with three coupons for three containers of coffee. We only allowed one use of the coupon per customer.

She was so determined. We would tell her no every time. So, she would take just one and then come back in the afternoon after a shift change to buy the rest.

It’s like she needed it.

I remember how we used to joke about how it was so embarrassing for her to do it. What was so special about that coffee that she bought so much of it?

We never knew, and at some point, she stopped coming at all.

Now, after working for eight years in the high-tech industry and writing code for a living, I’m sad to say I have become just like her. When there’s a sale on that specific coffee brand, I purchase multiple of them. The difference is that I mobilize other people to buy it for me: my mom and a friend from work.

Working in retail was the best thing I did in my life to understand how to talk to people. Thank you again for all you do for us, retail workers!

I’ve been at my current employer for more than ten years. For the first five years, I was the supervisor of our production area. After that, I switched to IT. Since then, I have new bosses (who are located in a different branch), but as my old boss is the manager for the branch where I am located, I still have to deal with her regularly.

Our company is a scanning service, so we have a lot of high-value documents on location: banking documents, deeds, employment documents, and all manner of correspondence. You name it, we got it. Obviously, security is a major concern as we would be liable for any damage or losses incurred. But both my former boss and the guy who now holds my former position care more about things being convenient, even if they go against regulations.

One repeat discussion I’ve had with them is about how they like to prop open doors to our production area for hours on end, often without anyone supervising the open doors. Obviously, this is a breach of data security, as anyone could just walk in, grab some documents, and walk out again. In addition, as these are fire doors, it is against German law to keep them propped open, as this endangers people in case of a fire.

The last time I noticed that door blocked, I decided to send a reminder email to people in our branch, pointing out the danger as well as the relevant part of criminal law. I honestly expected to be ignored as usual, but then [Former Boss] replied. The following is a chain of emails going back and forth.

Former Boss: “Do your own work! It’s not your job to play security. If the door is open, it is open for a reason. Also, these are not fire doors; inform yourself.”

Me: “If I note a violation of criminal law, let alone one endangering everyone in the building, it is absolutely my job to point that out. Also, it’s interesting that you would accuse me of not informing myself, as you don’t seem to have done that, either. Our doors are [full serial number of door brand]. You can find the technical specification under DIN 4102 (German standard for fire doors) under this link.”

Former Boss: *Sarcastically* “Props for having the time to busy yourself with that. We carried boxes into the production area; it wouldn’t have been possible otherwise. Let this be my problem and keep out of it. Nothing was blocked.”

Me: “The door to the production area was held with a wedge. The door to the office area was held open using a fire extinguisher (which is somewhat ironic). So, saying nothing was blocked is provably false. However, it’s moot to keep discussing this; I did my duty and pointed out the problem. At least no one can claim they didn’t know if anything happens now.”

I had started to CC my bosses starting with the second email, as I wanted to raise awareness of the tone of these replies. Unbeknownst to me, one of them forwarded the whole exchange to the safety officer in our main branch. (My branch doesn’t have one.) I only knew when we got the following answer to my last email.

Safety Officer: “WHAT IS GOING ON HERE?! EVERY EMPLOYEE HAS A DUTY TO POINT OUT DEFICIENCIES IN THE WORKPLACE!”

He then proceeded to point out the sections of employment law that obligate any employee to look out for their own health and security, as well as those that empower employees to make suggestions to their employer where health and security are concerned. He also pointed out all the problems with propping up a fire door; words like “gross negligence” and “life insurance” were used.

I later heard through the grapevine that [Former Boss] called [Safety Officer] and whined about how inconvenient it was not to be able to keep these doors open, but she didn’t get far.

Related:
Safety Schmafety

CONTENT WARNING: Sexual Assault Of Minor (Prior to events of story)

I used to work at a thrift store, and we got a new employee, [Creeper]. He was hired to be a truck driver to go around doing furniture pick-ups.

[Creeper] seemed to be a good-natured kind of guy. He tried to be friendly. The problem was that he was a little too aggressive about it — too friendly and too eager to make friends, particularly toward the younger female employees.

[Gay Employee] rode with [Creeper] once and made it absolutely clear that he would never get in the truck with [Creeper] ever again. Apparently, [Creeper] had views that were not LGBTQ-friendly, and [Gay Employee] didn’t feel comfortable or safe listening to the Bible-quote-laced diatribes [Creeper] would go on.

[Tough-Looking Employee] ended up with that job, and even he utterly loathed [Creeper] within a single trip. According to [Tough-Looking Employee], [Creeper] would talk with customers for upwards of twenty minutes at a time, aggressively pushing an invitation for them to join [Creeper]’s Bible study group. [Creeper] would then completely empty the truck, rearrange furniture, then go to the next house, Bible study invite, empty the truck, rearrange the entire truck for the newest furniture, and move on. [Tough-Looking Employee] said it was a study in pure frustration to try to get [Creeper] to knock that off, to no avail.

Finally, [Creeper] and [New Guy] left for a pick-up. They only had three houses to go to, so due to our need for coverage, both were scheduled to do a Donation Door shift in the afternoon. This was under the belief that an hour per pick-up was perfectly reasonable, plus some travel buffer time, seeing as how each pick-up was within the city limits. They turned three houses into a seven-hour trip for a few couches, chairs, and/or tables per house. 

They missed their door shifts completely, and [Assistant Manager] was forced to beg a couple of staff members to do an extra door shift to cover. Now, for [Assistant Manager], most staff would grab a pickaxe, give it a twirl, and ask which mountain she would like moved and to where. While a second door shift wasn’t something any of us liked, we would gladly do it for her. However, the point was that she never should have had to ask to cover [Creeper]’s lollygagging. ([New Guy] was clear; he wasn’t the driver, and short of bashing [Creeper] over the head and taking command of a large vehicle that he was unfamiliar with, he couldn’t do a whole lot to kick [Creeper] into gear.)

They both showed up near the end of the day, and [Supervisor #1] got into it a bit with [Creeper], basically calling him out on taking seven hours to hit three houses for a small load of stuff. He went into a moaning fit full of excuses. [Supervisor #1] told him that his goofing off was completely unacceptable before coming upstairs. She was almost to the top when both she and I (my area of sorting was near the stairwell) heard a very loud crash. [Creeper] had thrown something or knocked something over in a fit of pique. [Supervisor #1] did not go back down to investigate.

[Supervisor #1] went to [Supervisor #2] and talked to her about [Creeper]’s temper, as [Creeper] left yet again for a late lunch. On a lark, [Supervisor #1] and [Supervisor #2] went to public records and did some snooping to see if [Creeper] had any prior arrests.

Answer: Yes. He had been convicted of the rape of a fourteen-year-old girl and spent ten years in prison. He had gotten out of jail three months before his hiring.

[Supervisor #1] and [Supervisor #2] printed the information they found. [Supervisor #1] compiled the papers as evidence to give to [Store Manager] the next day. [Supervisor #2] grabbed me and told me what they had found, and I obligingly wiped the browser’s search history for them — literally minutes before [Creeper] came back from his break.

All was played cool as [Creeper] finished out his day and left. Staff were called and interviewed, and we learned all about what [Creeper] had done to make female employees uncomfortable.

He hit on me but claimed to be “a nice guy” in an incel way — describing how he was a follower of Christ and God had decreed that he deserved a good woman to be his devoted wife. (I was in my mid-thirties, but I have a baby face that makes me look like I’m in my twenties. [Creeper] was in his fifties.) I wasn’t afraid of him even before the horrible revelation, but I was sarcastically, cynically, uninterested. Unconsciously defensive behavior, I guess?

He hit on a female employee who had turned old enough to drink alcohol only a few months before. She was all kinds of “nope” about hanging out with him, too.

He even hit on one of our youngest newbies who had literally walked the stage out of high school two weeks before. She was also all kinds of “nope”.

Even the older women were very uncomfortable around him.

Anyway, the story has not yet come to an end. We’re still on the same day of the revelation that he was a convicted pedophile. We kept asking one another why [Store Manager] hadn’t done a background check!

[Creeper]’s shift ended at 4:30.

[Supervisor #2] left at 5:30.

At 6:00 pm, [Supervisor #2] called back. I picked up the phone, and [Supervisor #2] was highly anxious. She said that she had seen what looked like [Creeper], who should have left already, still in the parking lot. He was just sitting in his car for hours, staring at the building. She was deeply concerned for [Supervisor #1] and me, as we were closing the store together. Note: she did not approach [Creeper] in any way; she just left like she wasn’t paying attention and then drove home to call us and give us the heads-up. She had already called [Tough-Looking Employee]’s cell phone and asked him to stay with us all until we left the premises. His shift ended a bit before ours, but he willingly agreed to stay with us to keep us safe. ([Tough-Looking Employee] was the real MVP right there.)

At 6:15, I asked [Tough-Looking Employee] if he would go out and “look for carts” in the parking lot and just have a look-see to see if [Creeper] was still out there. [Tough-Looking Employee] caught on immediately and went outside. He came back five minutes later to state that, yes, there was a vehicle with someone in it who looked a lot like [Creeper] just loitering in the parking lot. [Tough-Looking Employee] told me that he looked at the person with the kind of “I see you, I’m aware of you, points-to-eyes-points-to-other-person” look before coming back inside.

At 6:30, [Tough-Looking Employee] went back outside to check again for “carts” and reported that the vehicle with person-who-looks-like-[Creeper] had moved on and we were in the clear.

The store shut down as usual. [Tough-Looking Employee] went out the back door first, looked around, and reported that we were still clear. We all headed for our vehicles, climbed in, locked doors, and waited for each other to pull out of the parking spots. Nobody left until we were in a conga line heading for the exit to separate.

The next day, more details came out. Apparently, [Store Manager] did interviews, but it was [Regional Manager]’s task to do background checks as the final step before hiring, which they didn’t see fit to do. 

[Store Manager] lost her s*** at [Regional Manager]; due to their negligence, this was a storm of truly epic lawsuit-and-PR-Nightmare-Fuel-worthy proportions, and the wheels were promptly turned to getting [Creeper] outta dodge. Not only was he creeping on female staff, but he was representing the company while pushing “Bible Study” on customers, going into their houses, and interacting with their families. Oh, yeah, and he was a convicted pedophile.

Thankfully, [Creeper] was let go as “Not A Good Fit For The Company”, using his tiff with [Supervisor #1] as one reason and his lollygagging on pick-ups as the second reason. We were very alert after hours for a while. Thankfully, he never appeared again after being let go.

We didn’t know or think of it then, but in all honesty, we should have called the police while he was sitting in the parking lot. His behaviors were deeply concerning, and the fact that he had been recently released from prison and was now lurking outside our workplace long after hours should have garnered a lot of attention. 

Live and learn.