I landed at a German airport and was going through passport control. All along the way to passport control, they had large signs that said that the automated passport machines for EU residents were for travellers eighteen and older. I got in the machine line as it was shorter. So did a bunch of families with children.
Unfortunately, I ended up with a fourteen-year-old in line ahead of me. His passport doesn’t work on the machine. His parents have made the bright decision of going through the machines without their children, so he and his sister, in the line next to us are stuck on the wrong side of passport control without their parents.
I let the kid know that he has to get into the lines with an actual human inspector since he is not eighteen. Unfortunately, I have to follow him over because my passport will not scan at the automated machines.
When I get to the line with the actual human inspector, I hear the dad of the kids that were left by their parents start up an argument with the inspector since he and his wife are embarrassed that they look like s***ty parents for going through without their children. He was arguing with the only passport inspector on duty, so he made it impossible for anyone not using the machine to get through passport control.
Father: “How the h*** do you expect us to know that those machines have age restrictions? If some random lady hadn’t told us that, my kids would still be standing there!”
Passport Inspector: “How do you think that lady knew? Because there are signs.”
Father: “No, she must have travelled here before. You need to have more than one sign and put them in more visible spots.”
Passport Inspector: “Sir, do you see that giant sign hanging over the entrance area for the automated control? It clearly states the age restrictions.”
Father: “Yeah, but that’s just one sign. It’s possible for people to miss just one sign.”
Passport Inspector: “There are several large signs leading up to passport control that say the same thing.”
Father: “Well, clearly I didn’t read those. I didn’t think I had to. I’m German. I live here. You should put up more signs.”
Passport Inspector: “You want us to put up more signs because you didn’t read the signs we already have?”
Father: “Yes. If you had more signs about the age restrictions made, I would have noticed them and thought that they were important and read them.”
Passport Inspector: “Sir, we are not going to put up more signs because you won’t read the ones we have.”
Father: “Then how will parents know not to get into that other line and end up in the situation I’m in?”
At that point, someone shouted out:
Other Passenger: “You know, if you hadn’t started this stupid argument, your kids would have made it through passport control already?! Can you shut up already so that the rest of us can get through and go home?”
I’m pretty sure if this statement hadn’t shut the dad up, I’d still be standing there listening to this logic.