It’s About To Become An Even Bigger Deal

, , , , , , , | Right | November 13, 2017

(I am the manager on duty and have just received a call that we need to evacuate due to a gas leak. I am trying to contact my boss and evacuate the customers when a customer approaches me.)

Customer: “Hey, I need to ask you something.”

Me: “I’m sorry, sir, but we’ve actually been asked to evacuate due to a gas leak. It will have to wait.”

Customer: “Look, that’s not important. I need you to answer a question for me.”

Me: “No, sir, we have been ordered to evacuate. This is urgent. You need to leave the premises immediately.”

Customer: *getting irate* “I don’t understand why you’re making such a big deal out of this.”

Me: *giving up* “It is a big deal, but what can I help you with?”

Customer: “Which one of these lighters works best?”

In His Eyes It’s Not So Cut And Dry

, , , , , , , | Right | November 9, 2017

(As my three other coworkers are drying cars off outside, an older man and a boy around five years old walk up to our blow dryers inside and look in. After finishing up the car we are drying, I approach them to see if they need anything.)

Older Man: “See? That’s what the dryers look like.”

Young Boy: “Th-that… is so… coo-cool!”

(They both see me coming over.)

Older Man: “Hello there, young lady! My grandson would like to know what the dryers feel like. Can he go in there for a moment?”

(I glance at the child, who is bouncing up and down at the moment, and it is obvious to me now that he has some sort of disorder.)

Me: “I wouldn’t recommend it; those dryers are extremely powerful and loud. Especially with cars coming through, it’s very dangerous to be in there right now. You can stand out here and observe, but don’t go in, please.”

(At this point, another car has arrived at the outside drying station, so I run back to help. As the car pulls away, the blow dryers turn on for the next car. All of a sudden, a loud scream is heard. We all glance over to see the boy standing in the middle of the dryers, clutching his hands to his ears and screaming. He isn’t moving out of the way of an approaching truck. I sprint over, pick him up, and get him outside. The grandpa appears from around the corner.)

Older Man: “DON’T TOUCH MY GRANDCHILD! What do you think you’re doing?!”

(I immediately put the boy out of harm’s way and back off, just as the giant truck comes out.)

Me: “He was standing in the middle of the dryers! Why didn’t you stop him?”

Older Man: “I let him go in there while I grabbed my phone out of my car!”

Me: “You let him? Even though I just got done telling you how dangerous that is?!”

Older Man: “It’s not dangerous; it’s just a large hair dryer, duh. I should be asking you what gave you the right to pick him up!”

Me: “Sir, those dryers are meant for cars, not people. It’s more similar to an airplane engine than a hair dryer. Besides, your grandson was about to be run over and sucked into the conveyor belt below. And he was screaming and crying from the noise, as well.”

Older Man: “No, you were assaulting him! I will sue you for this!”

Me: “…”

Breaking Policy

, , , , | Working | November 9, 2017

(I am a contract truck driver. I am moving a 3.5-tonne van from a repair yard to the store it does deliveries from, a short 50-mile trip. At 30 miles, the dashboard flashes with multiple faults, the major one being “Critical Gearbox Failure.” The van comes out of gear, due to its automatic gearbox, and I coast it to a safe place. I ring my company to get help, and after a while of conferring with the contract company, they tell me to turn the engine off, leave it a minute, and turn it back on. That gets me back on the road for a mile before the whole thing repeats. The second time, they get me to disconnect the battery because, “these vans can have a touchy computer system and a proper reboot fixes things.” Five miles later, there is a loud bang, and the back of the van vaults into the air before dropping hard and much lower. I work out that it is freely slewing at the back and correct for it while dragging to a halt across two lanes of the road. Once I get my breath back and stop shaking, I get out and take a look. The gearbox has pretty much fallen apart. The drive shaft has fallen off, and because this is a rear-wheel drive van it has hit the ground, dug in, and ripped the rear axle off. I ring the office.)

Me: “You know your reboot to disable the alarms?”

Office: “Yes.”

Me: “The alarms were for a d***ed good reason, and I’m lucky to have survived. We need a recovery truck to the middle of the A27 just outside Chichester.”

Office: “Can you get the van to—”

Me: “No, the back wheels need recovering from 100 metres back”.

Office: “Can you push it off—”

Me: “It was a 3.5 tonne truck before it lost big chunks of drive and some wheels; what do you think? I’m calling the police to report it.”

(Policy has now been rewritten so stupid reboots aren’t attempted on the road for some reason, and I’ve never spoken to that dispatcher again. The police had to close the road for two hours to clear debris.)

Escalating Problems That Aren’t There

, , , , | Working | November 8, 2017

(I live in the Midwest, so tornadoes are a real threat. Our loss prevention team comes around to each department in the store to make sure we all know where the tornado shelter is, especially the new people.)

Loss Prevention: “It’s just downstairs, in women’s dresses.”

Coworker: “So, what happens if the power goes out? How would we get down the escalator?”

Me: “…like stairs.”

My Boyfriend The Arsonist

, , , , | Romantic | November 6, 2017

(I’m on the phone with my boyfriend.)

Me: “Hey.”

Boyfriend: “Hey. How are you?”

Me: “I’m good. How’re you?”

Boyfriend: “I’m— OH, S***! HANG ON A SECOND!”

Me: “What? Okay?”

Boyfriend: *after a moment* “Okay, I’m back.”

Me: “Okay? What happened?”

Boyfriend: “I started a fire.”

Me: “What? Are you okay?”

Boyfriend: “Yeah, I put it out. It’s fine.”

Me: “What happened?”

Boyfriend: “I turned on the wrong burner and that burner had a bunch of napkins on it.”

Me: “You turned on the burner without clearing it first?”

Boyfriend: “Yeah, but it’s okay. I put it out.”

Me: “Are the napkins still on the stove?”

Boyfriend: “Yeah.”

Me: “Move them, right now! In fact, clear the stove top of everything you’re not heating up, right now!”

Boyfriend: “But it’s [Roommate]’s things and—”

Me: “I DON’T F****** CARE! CLEAR IT ALL OFF THE STOVE TOP, RIGHT NOW!”

Boyfriend: “Okay! I’m on it!” *after a moment* “Okay. It’s done.”

Me: “Good. It’s better to touch [Roommate]’s things without permission than to set [Roommate]’s things on fire.”

Boyfriend: “Good point.”

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