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The Couponator 39: The Yarn Of Time

, , , , , , , , , | Right | January 19, 2023

I was in line during my lunch break at the craft store. This chain is known for the tons and tons of coupons they send out basically daily. This particular location is also perpetually understaffed. When I joined the line, I was about four people back, and three or four more joined after me as the lone cashier argued with a customer at the front over a coupon. I gathered from context that she has already argued over MULTIPLE coupons on this transaction, meaning she’d been there for quite a while.

Customer: “But I don’t understand why it’s not taking anything else off!”

Cashier: “This coupon states right here that ‘Sale, clearance, and [Brand] items are excluded.’ The only items you haven’t used a coupon on yet are all sale, clearance, and [Brand] items. I’m really sorry, but you can’t use this coupon. Do you want to take any of these items off?”

Customer:No! Stop trying to rob me, and just do whatever you need to do to apply this coupon for me!”

I felt like I saw the cashier’s soul leave his body as he geared up for round fifty-seven of this argument. Before he said anything, the elderly lady who had been waiting patiently to be served next shuffled up to the counter and set something down.

Customer #2: “Ma’am, while I was waiting for you to finish yelling at this poor young man, I looked up the item you want to buy here on my phone. It’s $9.00, and [Brand], so as this young man explained, you can’t use the 15% off coupon on it. But I’ve done the math, so here’s $1.35 to cover your hardship. Can you please pay so I can buy my [expletive] yarn and run along?”

There was a split second where I could see the Coupon Lady consider going full psycho, but instead, she handed over her credit card and finally paid for her order. The whole line did not applaud, but I definitely wanted to hug [Customer #2]. And the cashier gave her his employee discount for her basket of yarn.

The Couponator 38: The Sandwich Of Frustration
The Couponator 37: The Year Of Reckoning
The Couponator 36: The Counter-Coupon Cashier
The Couponator 35: Dog Food Day Afternoon
The Couponator 34: Blast From The Past

Thinking Outside The (Jack In A) Box

, , , | Right | January 10, 2023

Way back when we were still in high school my coworker is getting fed up with the grocery store we work in. After 2020-2021 did its thing, he is just fed up with the constant stream of entitled customers.

He is going away to college and hates management. On his last day, a woman walks up to his line and tries to browbeat him into taking a bunch of expired coupons.

Coworker: “I need to check with my supervisor.”

He slowly pulls out a Jack in the Box from under his till and methodically places it on the scanner and just starts cranking the thing. When it finally pops, he looks her in the eye and just says:

Coworker: “Yeah, he said no.”

She flipped out and screamed for a manager while he just cracks up, takes off his smock, and walks out.

I’ve heard he is now in college and thriving!

When Things Just Got Real, It’s Usually The Customer’s Fault

, , , , | Right | November 30, 2022

My job is to stand in front of the store and greet people and hand them coupons. A guy walks up and I say hello to him while handing him a coupon. He looks at me like I have a booger coming out of my nose.

Customer: “Get a real job.”

It turns out that while he is paying, he realizes it was a good coupon and that he wants it. He comes back up to me just as I have finished my shift.

Customer: “Give me a coupon.”

Me: “Sorry, I’m off to go get a real job.”

I walked away, clearly holding a stack of coupons but not giving him one. He complained, but my manager is awesome and backed me up.

Are They A Robot Or Stuck In A Script?

, , , , , , | Working | November 29, 2022

While browsing through social media, I was offered an advert for a product that I had been interested in. In said advertisement, there was a prize draw to win one of said products. I entered and, having not won, I was offered a coupon for £35 off their online store. Naturally, the coupon wasn’t available with other offers and sales.

I headed to the website, only to find that there were sales on every item, mostly for £20 or £25 off.

“That’s not an issue,” I thought. “I’ll remove the voucher code in the basket and apply my own, saving some more money.”

However, the pre-applied codes were locked in and impossible to remove. There was also no option to add your own code. So, on to the online support.

Chat Box: “Please leave your message here.”

Me: “Hi, I’ve received an online voucher code, but I can’t seem to remove the pre-applied ones to use my own.”

Five minutes later…

Advisor: “Hi, I’m [Advisor], your [Slogan] support. How can I help today?”

Me: “Hi, [Advisor].”

Advisor: “I’m so glad to hear you’re interested in our [product]! As per the FAQ, only one voucher code can be applied at a time. Feel free to keep the other code for later or give it to a friend or family.”

Me: “I appreciate that, but I can’t seem to remove the pre-applied codes that are on every product. I’d rather use my own code as it saves me a little more money.”

Advisor: “Please let me know if you have any other questions. I am always happy to help.”

Me: “For reference, my code is from the [Campaign] that you’re running. Or am I simply unable to use my code?”

Advisor: “I’m so glad to hear you’re interested in our [product]! As per the FAQ, only one voucher code can be applied at a time. Feel free to keep the other code for later, or give it to a friend or family.”

Advisor: “Please let me know if you have any other questions. I am always happy to help.”


Thanks, [Advisor].

Sounds Like You’re Getting McNothin’

, , | Right | November 26, 2022

I’m working the opening shift at a [Coffee & Donut Shop]. A man tries to give me a [Burger Chain] coupon for two free [English Muffin Sandwiches] in exchange for two sausage, egg, and cheese English muffins.

Me: “Sir… this is [Coffee & Donut Shop]; we can’t take [Burger Chain] coupons. But there is a [Burger Chain] down the street!”

Customer: “Well, why not?! It’s the same d*** thing!”