Now He’ll Have Plenty Of Time To Look At His Phone

, , , , , , | Working | June 24, 2020

I’m on my day off and decide to swing by the bookstore where I work to get a new book that just came out. It’s a Saturday during the holidays, so I’m expecting it to be a bit busy, but when I get there, it’s actually not too bad.

I find the book that I’m looking for and start to head toward the front. When I pass customer service, I see one of our new hires, who we are all betting is not going to be here after the holidays, on his phone.

Usually, one or two of us will take a quick look at our phone as long as it’s dead and there aren’t any customers needing help, and we usually are pretty discreet about it. He’s standing on the floor, with his name badge on, headset on, and holding his phone up like he’s watching something.

A customer approaches him asking him for help. He holds out a hand and tells her she can wait and continues to tap out whatever he’s doing on the phone. I stop dead in my tracks and watch him. The customer looks at him in shock and then tries to ask him again for a book. 

He does the hand gesture again and I see red. I go up to the lady and tell her I’m off the clock but I ask how I can help. She is super sweet and just needs one book, and thankfully, I know where it is so I take her to it. 

After I help her, I head back to the customer service prepared to rip the new hire to shreds for not doing his job. I notice the customer I was helping is standing next to my general manager, who does random Saturday checks to see how we are performing. 

I see the customer nodding and pointing to him and then pointing over to me, and our GM has this look on his face. He walks over to me first and asks me if I helped someone off the clock.

I nod and tell him I am on my day off, but since the new hire couldn’t be bothered to help someone because he was on the phone, and since I knew where the book was, it was no big deal. 

He nods and then goes over to the new hire and asks if he could help him find something. The new hire, still on his phone, holds up his hand and continues to look at his phone. 

The GM taps his shoulder again. Finally, the new hire looks up and asks, with the most sarcastic attitude I’ve ever heard, what he can be bothered helping him with. 

The GM laughs and then tells the new hire to go home and not come back. The new hire begins to sass our GM. Our manager comes up from the backroom and greets the GM, and the GM tells them that he is firing our new hire, effective immediately.

Then, when the new hire begins to whine and fuss, our GM points out that I, on my day off, managed to not only help a customer but do it to the best of my ability, while he was on the clock and couldn’t be bothered.

That’s the story of the worst new hire I’ve ever met and how I got a raise and a letter of recommendation from my GM.

This story has been included in our June 2020 roundup as one of that month’s most memorable stories!

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Can’t Put Our Finger(prints) On What’s Wrong With This Employee

, , , | Working | June 23, 2020

I work in HR at a nursing home that fingerprints employees when they’re hired. We use a local agency and provide paperwork and a check to pay for the fingerprinting, which the new employee is given to take with them. A newly-hired employee comes in to pick up her paperwork this morning.

Employee: *To the receptionist* “I need to pick up my fingerprinting paperwork.”

[Receptionist] momentarily forgets I gave her the paperwork and motions the new employee over to me.

Receptionist: “She’s got it for you.”

Me: “[Receptionist] you have the paperwork, remember?”

We all laugh a little and [Receptionist] gives the employee the envelope with her paperwork in it. The phone then rings and [Receptionist] answers it.

The employee comes over to my desk with the clearly labeled envelope in hand.

Employee: “I need to pick up my fingerprinting paperwork.”

Trying desperately not to roll my eyes, I just motion to the envelope in her hand.

Employee: “Oh, this is it?”

Me: *Nodding* “Yes.”

We all have another chuckle and the new employee goes on her way.

An hour later, [Receptionist] answers the phone and starts saying something about the caller picking up the wrong check. Our payday is on Friday, and this is Wednesday. There’s no way someone has just picked up a paycheck, and how would it take so long to notice it wasn’t theirs if they picked it up days ago?

Receptionist: “I’ll have you talk to [My Name].”

I answer the phone after [Receptionist] transfers it. It’s the new employee who picked up her paperwork earlier.

Employee: “I think you gave me the wrong check. It has [Fingerprinting Company] on it.”

I roll my eyes and shake my head at [Receptionist] as I answer the new employee.

Me: “Yes, that’s the name of the fingerprinting company.”

Employee: “Oh! This is the check to pay them?!”

Me: “Yes, it is.”

Seriously?! And to top it off, just two weeks ago we had another new employee who didn’t get her fingerprints done because “they wouldn’t let me or my mom pay for it.” Ugh… I just wonder what these people think we included a check for? Did they think we were paying THEM $101 to get their fingerprints done?

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Drowning In Frustration

, , , | Working | June 18, 2020

The pool I work at hired a new employee who previously worked at a famous water park in our area. Since she had that background, we assumed she’d be a great employee. When I first met her, she was caked in makeup with eyelashes up to her forehead, and she was about to teach a swimming lesson. Surprisingly, none of it came off, so I asked her where she got her mascara. She then tried to play it off like her eyelashes were natural, which was warning number one. 

She has a shift on Saturdays from four to eight, but a month into working, she advertises that she wants the shift covered because she recently had a concussion and her grandma is sick.

Legitimate reasons, and I’m sure if she had talked to our boss, it would’ve been covered no problem. She didn’t, though, because she only wanted the six-to-eight part covered. No one wants to only work two hours on a Saturday night, but I’m already working noon to four, so I offer to work the entire four-to-eight shift. I hear nothing later and just assume she’s changed her mind.

A week or so passes until I’m working with the girl and she brings up the topic of her Saturday night coverage.

Girl: “It’s just been a hard decision for me because I don’t feel well, but I need the hours. So I’m trying to just get rid of two hours of my shift, so I can just have a break because it’s hard with my concussion.”

Me: “I understand, and I really want to help out. What if I worked four to six? It’s more convenient for me and you would still get those two hours.”

Girl: *Pauses* “Mmm, I have to think about that.”

I was stunned by this response because that was as good as she was going to get. I didn’t live nearby at all and didn’t want to work noon to four, have two hours off, and then be back from six to eight. I decided to drop it and cover someone’s opening on the next Saturday, instead.

On Friday night, around 11:00 pm, I was lying in bed and I just got a feeling to check our work’s email. I opened it up and, sure enough, that girl replied to my old email recently with, “Thanks, [My Name], you’re the best.”

So, I basically had to work a 6:30 am to 8:00 pm shift, and I was not happy. Luckily, she didn’t last long.

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That Fifty Cents Will Come In Handy

, , , , , | Working | June 12, 2020

(I just bought some drinks and food at the concession and paid using debit. The cashier is clearly new; if it isn’t his first day, then certainly his first week.)

Cashier: “I’m sorry, I forgot your coupon, but I have to give you the difference in cash as we cannot refund the money to your card.”

Me: “That’s fine.”

(The coupon was for 50 cents off and the cashier starts to count out the money. I’m staring at my hand, holding the money.)

Me: “That’s not right.”

Cashier: “But we cannot refund to your card.”

Me: “I know and I accept that, but it doesn’t make this right.”

(We go over it a few times and I think the mistake is obvious but no. A manager gets involved.)

Manager: “Ma’am, we cannot return the money to your debit; we have to give you cash.”

Me: *sighs* “I know and I am fine with the cash return, but would you please check my hand?”

(The manager did so and he looked startled. He took — more like grabbed — all the cash except for the 50 cents back. The young cashier had me refunded all of my ticket, except for the 50 cents, and we went to see our movie without so much as a thank-you.)

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The Hiring And Firing Of Captain Literal

, , , , | Working | June 10, 2020

This story is about getting fired before even starting. We have a production plant with several production lines and work 24/7 in three shifts a day. Every team consists of ten regulars and, when needed, we get some temporary employment to cover.

Because of the nature of our product, everything is always dirty and dusty. Our work environment is quite rough; therefore, the kind of people working as temps are not the most educated. We don’t care as long as they do their jobs.

We have an afternoon shift, and at the start of the shift, our supervisor comes to greet everybody, give instructions, and drink a cup of coffee together. The whole team is there with the new temp. 

Hands are shaken and introductions being made. Then, the supervisor asks the new guy, “Where are you from?”

Immediately, the new guy, who is probably about eighteen, answers, “My mother’s c***.”

The supervisor looks at him and tells him there’s nothing to be done today and he can go home. The supervisor signs off his timesheet for one hour and we never see him again.

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