From Apoplectic To Apologetic

, , , , | Right | August 11, 2017

(I used to work at a bike rental place at a popular tourist location. Occasionally people call us if they’ve had a problem with their bike and we will drive out to replace or repair their bike for them. Earlier in the day a customer had been through with his family to get bikes.)

Me: *answering the phone* “Hello, [Company]. How can I help you?”

Customer: “It’s [Customer]. I need someone to fix my f****** bike right the f*** now. I was supposed to go for a ride with my wife and my kid, but because of your s*** f****** bike I can’t go.”

Me: “I’m very sorry about that, sir. I’ll have someone out there straight away. If you could just tell me your location and what’s wrong with the bike so I know if we can repair it or if we need to replace it?”

Customer: “I’m at [Location] and your stupid f****** bike’s brakes lock on whenever I try to turn right.”

(At this point I realize that he’s just twisted the handlebars around which took all of the slack out of the brake cable, so when he turns the bike it pulls the cable and the brakes lock on. All he needs to do to fix it is turn the handlebars around the other way. It’ll take about two seconds, compared to over half an hour for us to drive out to him.)

Me: “Oh, it sounds like you’ve just…”

Customer: “I haven’t f****** done anything. Just get someone to fix my f****** bike” *hangs up*

(I told my coworker what I thought was wrong and she drove out to him. It turned out I was right, and she just turned the handlebars around the right way and it was fixed. The next day he came in the store to apologize for being rude.)

Not A Picture-Perfect Celebrity Encounter

, , | Right | June 7, 2017

(I’m a public photographer at a local dolphin park, meaning I stand at the entrance and ask people if they want to have their picture taken, which they can purchase at a kiosk later, granted that they like the picture. I approach a man and a woman.)

Me: “Good day, would you like to have your picture taken?”

Guest: “What does that cost?”

Me: “The pictures are eight euros each, but it’s totally non-binding if you choose not to purchase the picture.”

Guest: “Eight euros? That little? That’s ridiculous! We mostly charge way more for our pictures!”

Me: *thinking i misheard him* “Ehm, excuse me?”

Guest: *points at the woman* “Don’t you know who this is! She’s famous! Hence, YOU should pay us for the right of taking a picture of us! I can’t believe you don’t know who she is!”

Me: “With all due respect, I have never seen you people in my life and even if you were somehow famous, the picture still costs eight euros to purchase.”

(The woman stands there smugly, but says nothing all this time.)

Guest: “I’m her manager! I tell you, she’s famous!” *suddenly smiling* “Lucky you, getting to take a picture of this celebrity! This is [Woman]!” *as if it should ring an obvious bell*

Me: “Again, I have never heard of you nor seen you. If you choose not to get a picture, that is fine…”

Guest: “I do! But you gotta pay me.”

Me: “No. It doesn’t work that way.”

Guest: “Well, FINE then! But you missed out on an opportunity to photograph [Woman]. She’s famous!”

(They stormed off. Judging on how they looked it was probably one of those Dutch-Schlager genre karaoke singers. We have a lot of those here in the Netherlands; people who can’t exactly sing but still change their name to ‘Singer Whatever,’ because they sang over an pre-programmed synth beat once and recorded it and think they are Lady Gaga ever since.)

She Apparated Right Out Of There

| Ireland | Working | May 23, 2017

(I’m on a ghost walk with a group, and everything has been normal except our guide is a little high-strung and makes several comments about how she’s quitting because she can’t take it anymore. It’s around 10 pm, quite dark, and we’ve just entered a courtyard of an ancient church.)

Guide: “This area is particularly creepy. Every time I’ve brought a group here, something has happened. Once I had a medium who told me she saw this entity standing behind me the whole time… It’s said that some lovers arranged to meet here to run away and be married, because their parents didn’t approve, but when the boy arrived, he found the girl dead… They once found someone hanging from this tree.”

(As the guide is telling us the haunted history of the church, I shift my weight and suddenly, my hip joint cracks and echoes loudly on the stones.)

Guide: “Did you hear that? Did you guys hear that? It sounded like a footstep. Haha, I told you something always happens here. Um, so, well, that’s pretty much everything here. Now, if we’ll all just go back the way we came. Right, so through here. And, uh, well, normally we go into this pub just down the street here and have a few, but, um, well, I have to be up early tomorrow, so, yeah. That’s the tour, everybody! Thanks. Thanks for coming. Bye, all!”

(She all but ran down the sidewalk and disappeared. I’m sorry! I didn’t mean to scare you, tour guide lady; I hope your new job is a lot healthier for you.)

The Prices Can Blindside You

| Cape May, NJ, USA | Working | April 25, 2017

(My family is going on a nighttime walking tour of the town. We pass a very brightly-lit store.)

Tour Guide: “And this here is the most popular jewelry store in town. If you look right into it, you will go blind. If you walk right into it, you will go broke.”

That Behavior Is A Real Head-Scratcher

| London, England, UK | Friendly | April 4, 2017

(My family and I are American tourists in London, and what everyone says is true: They do take their lines very seriously. We’re in line for a tourist attraction, when my mom notices that the woman directly ahead of us has lice, so many that we can see them crawling in her hair. She holds my brother and me at least five feet back, and the people behind us are not happy.)

Person Behind Us #1: *bumping into us* “What the h*** is the matter with people?”

Person Behind Us #2: *shoving my brother forward* “F****** tourists.”

Person Behind Us #3: “Typical Americans.”

(Please note that regardless of the amount of space between us and lice-lady, there are still the exact same number of people between us and the front of the line. After about five minutes of this, my mom turns to face them.)

Mom: “Would you all like to go in front of us?”

(They all were very excited about that, and proceeded to stand very close to lice-lady the whole rest of the time in line. By the time we got to the front, they were already scratching their heads.)

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