That Would Have Your Bank Account Tied Up

, , , , , | Working | December 5, 2019

I was working in a school uniform shop one summer and in the heat, we were all a bit drowsy; the fan had broken and we were about half an hour away from closing time. 

A lady, the mother of someone I knew, came into the store to buy two school ties for her daughter and was served by my colleague. 

About two minutes later, she walked back into the store with her receipt out, her daughter right behind her, and explained that she’d been charged for 21 ties rather than 2! Our shop has a reputation for being expensive, but I don’t know how she thought we were charging over £100 for two ties; the price should have been around £12!

1 Thumbs

Dragoncon Goers Beware

, , , , , | Working | December 5, 2019

My boyfriend and I were going with a friend to a very big convention in a large city. This convention happens to coincide with the city’s Pride Parade, so you have to book in pretty far in advance or there is no possible way you will find accommodation anywhere near the Con.

We made our booking on a popular home-rental site about three months out. We found a nice spot in convenient walking distance for a decent price, paid in full up front, and were all set for Con time. Awesome.

Then, two months later, our booking was cancelled and our deposit returned. We got a message from the owners stating that the price we booked at was incorrect, because their booking calendar “hadn’t updated to consider the increased demand.” However, we were welcome to rebook the same location for four times the original price.

My boyfriend called the helpline and, while the rep was extremely helpful and did place a penalty against the owner — though what form that penalty took we don’t know — he informed us that he wasn’t authorized to give us more than a $50 credit towards another booking, and the only things still open by then were much more than $50 over the price of our previous booking. He stated that he would pass our issue on to upper management and we should get a call soon.

That call never came, and now we were stuck without a place to stay, only a few weeks out from the Con, and everything in the area was either out of our price range or booked up. This was probably exactly what the owners of our original booking were counting on, hoping to trap us into rebooking at their inflated price.

Thankfully, our friend knew someone in the area who happened to have been given a free room at one of the host hotels due to being an invited guest at the Con, and offered for us to stay at his house while he was in the hotel. So, by a stroke of luck it all worked out, but no thanks at all to the house-rental site.

1 Thumbs

At This (Interest) Rate They’ll Stop Calling You

, , , | Working | December 5, 2019

(I’m very careful with my money and budget, and I pay off my credit card every month. I also shop for and get low interest rates. One day, I get a marketing call.)

Caller: “Hello! I can save you money! I see you have a car loan. I can offer a refinance for only [percentage].”

Me: “That’s nice. I am actually paying 4% less than that. Can you beat that?”

Caller: *slightly deflated* “No, ma’am, but I can offer you a credit card for only [percentage]!”

Me: “Thanks, but I already have one for 3% less. Can you beat that?”

Caller: *even more deflated* “No, ma’am. What’s your home loan rate?”

Me: “It’s [percentage]. Can you beat that?”

Caller: *totally depressed* “No, ma’am.” *long pause* “Have a nice day.”

Me: “Goodbye!”

(That felt so good!)

1 Thumbs

No Incentive To Do It Properly

, , , , | Working | December 5, 2019

(I’m trying to process an early hook-up incentive for required work going on in my county to switch homes from septic to the county sewer system. I call in to check on the required documents.)

Me: “I just need to know which documents I need to send in for the early incentive.”

County Employee: “You’ll need copies of the permits and your original paid-in-full invoice for the work you had done.”

Me: “Okay, great! My invoicing was all done electronically, so do I just print that?”

County Employee: “No. It has to be the original.”

Me: “I don’t think you understood me. My contractor deals exclusively in electronic invoicing. The original is electronic. No paper version exists.”

County Employee: “It has to be the original paper copy.”

Me: “Which doesn’t exist.”

County Employee: “I don’t know what to tell you. They’ll reject your incentive if it’s not the original.”

Me: “So, is there an email to forward you the original?”

County Employee: “No. It must be mailed in.”

Me: “I really don’t know how else to explain it.”

County Employee: “It must be the original.”

(I never could figure out what this employee didn’t understand about no paper copy existing. My contractor printed a color version and signed it for me. I felt bad making them go through the trouble when I later verified with a different county employee that the printed version would be fine.)

1 Thumbs

Not Projecting A Good Outcome For Him

, , , , , , | Working | December 5, 2019

(This takes place shortly before theaters are required to convert to digital projectors. As such, the procedure when a movie is dropped is that the projectionist takes the print the theater was given, breaks it down, and places it in a case; then, someone from the studio comes in and picks up the print. Our projectionist at the time has a bit of a drinking problem.)

Studio Guy: “Hi. I’m here to pick up [Movie we have just dropped].”

Me: “Really? That was fast. Okay, I’ll go check to see if it’s ready.”

(I head to where the broken-down prints are usually stored, but I don’t see it, so I run upstairs to find the protectionist, but I can’t locate him. Finally, I decide to head out and see if maybe he’s at the bar next door.)

Bartender: “Hey, looking for [Projectionist]?”

Me: *somewhat annoyed* “Yeah.”

Bartender: “He’s in the restroom. He should be out shortly.”

Me: “Great… Thanks.”

(When he gets out, I tell him about what’s going on and we both head back to the theater and to the projection booth, where I help him to break down the print, which ends up hitting a snag… literally. When running the print through the machine to break it down, the projectionist’s shirt gets caught in it, taking even more time to get everything straightened out. Eventually, the general manager comes in.)

General Manager: “Hey, guys, is that print ready yet?”

Projectionist: “Not yet; we had a few hangups.”

General Manager: “Okay. I just told the guy what’s going on, and he’ll be back later to pick up the print. [My Name], I need you to head back downstairs. I can help out up here.”

Me: “Got it.”

(The process practically takes the remainder of the evening as the projectionist keeps going off to do other things before the print is even finished… including taking a nap in the storage room. Finally, the print is ready, and the guy comes back to pick it up. By this point, we’re closed for the night, and I’m waiting for the general manager to come down since he was supposed to give me a ride home, but he has to take care of a few things with the projectionist. When he does finally come down, he’s about as angry as I’ve ever seen him.)

General Manager: “Yeah… he is so fired.”

1 Thumbs