A Customer Finally Reads The Sign!

, , , , | Working | March 2, 2021

I pick up a couple of multipacks of ramen that seem to be massively reduced. I get to the checkout and notice that they ring up at full price.

Me: “Sorry, but those are supposed to be on offer.”

Cashier: “Oh, yeah, they were marked up wrong. They shouldn’t be on sale.”

Me: “Oh, okay. I don’t want them, then.”

Cashier: “You don’t want them?”

Me: “Yeah, they are really expensive at full price.”

Cashier: “I’ve already rung them through.”

Me: “Then can you take them off?”

She huffs and puffs before calling over a supervisor who removes the ramen. The supervisor apologises for the mistake and I pay. As I get my receipt:

Cashier: “This is so annoying; this keeps happening.”

Perhaps take down the massive sign that says ramen is 50% off, then?

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I’d Imagine Their Parents Might Have Something To Say About That

, , , , , , | Right | March 2, 2021

I have a fairly uncommon name that can be spelled the same but pronounced two different ways. 

I work at a supermarket. I have just started and I meet my first interesting regular. He reads my name tag and pronounces my name wrong.

Old Man: “Such a beautiful name. My niece’s name is [Wrong Pronunciation].”

Me: “I agree, but I pronounce it [My Name].”

Old Man: “What? Why the h*** would you say it like that?! It just sounds stupid. My niece’s name is [Wrong Pronunciation] and that’s how it should be. From now on, your name is [Wrong Pronunciation].”

He walked off, muttering about how stupid my name is.

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Toys Are Home Décor When You Have Kids

, , , , | Right | March 1, 2021

It’s a Thursday in January, and we’ve just finished a huge sale of basically everything in our “home decor” department. The sale ended on Sunday and we started a new one on Monday with only specific items on sale. A gentleman comes into my line to pay for three items. He checks my name tag as I greet him.

Customer: “Hello, [My Name]. I heard these were on sale.”

He’s got a hat, which technically would have qualified as half-off the week before because of which department it’s from, and two toys that have not ever been on sale in the three years I’ve worked here. They’re like $4, and the hat is between $10 and $15.

Me: “Well, actually, it’s just [specific items] on sale this week, so the hat won’t be on sale, unfortunately.”

I am checking the ad in front of my face as I talk.

Customer: “Can I get a discount on these?”

He indicates the toys. I genuinely can’t tell if he’s joking or not, so I try to stay apologetic but firm as I inform him that those aren’t on sale, either. I ring all three items up because he’s not saying much else and give him his total, between $20 and $25.

Customer: “That’s more than I wanted to spend.”

Regardless, he inserted his card into the chip reader, and I sent him on his way with his receipt. I realized much later that I forgot to bring up our store coupon, since the price was apparently a big deal to him. Sorry, dude. You don’t just get a discount any time you ask for one. Maybe he thought I was new and a pushover or something?

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Has Some Serious Bag Baggage, Part 7

, , , , | Right | March 1, 2021

The company I work for has recently decided to go completely bagless. It can be a little inconvenient, but for the most part, no one’s really cared all that much. Today while I’m working the till, a customer walks up with two six-packs of beer.

Me: “Would you like a cardboard flat to carry it out in?”

Customer: “No, just a bag is fine.”

Me: “Oh, sorry. We don’t have bags anymore.”

Customer: “Seriously?! So, if I come in and buy three bottles of wine, am I just supposed to put them in my pockets?!”

Me: “We have flats and boxes, and we sell reusable wine totes for $1.”

Customer: “Then I guess I’d better find somewhere else to shop.” *Storms out*

Me: “…okay?”

Has Some Serious Bag Baggage, Part 6
Has Some Serious Bag Baggage, Part 5
Has Some Serious Bag Baggage, Part 4
Has Some Serious Bag Baggage, Part 3
Has Some Serious Bag Baggage, Part 2

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No License To Bill

, , | Right | February 25, 2021

I am working in a small supermarket. A man comes to me with a beer can and one can of sparkling wine.

Me: “That would be 3,33 €.”

Customer: “I’ll pay with card.”

He gives me a card that’s not signed on the back. As per policy, I ask him for his license.

Customer: “I don’t have it with me; it’s my wife’s card. She’s waiting in the car.”

I then look at the name of the cardholder and see it’s a female name.

Me: “I’m sorry, but I can’t use this card unless your wife shows me her license.”

The customer begins negotiating with me because it’s only 3€ and nobody would steal a card for this amount. I see that he won’t understand and step away from the till to call my boss, so she can explain it again and maybe convince him. By the time she’s there, the customer is on his way out to get his wife. My boss sees this and tells me to make them show me a license and it’ll be fine.

Me: *To his wife* “The card is not signed.”

Customer’s Wife: “Okay, let me sign it.”

Me: “No, I need to see a license.”

The two customers begin to argue in another language. She then leaves to get her license.

Customer: “It’s a Polish license. Can you even read Polish?”

I shake my head.

Customer: “Thought so.”

The woman came back and showed her ID, which matched the name on the card, and left. I let the customer pay with his wife’s card and sent him on his way. My boss saw that this thing clearly upset me and assured me that I had done everything right. At least it was a Friday!

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