Canada Doesn’t Need You, Either

, , , , , | Right | May 30, 2020

I work in a gift shop at an airport for small charter flights and smaller carriers. We serve many American tourists at our store. Most people who come in are passengers leaving on outbound flights to other areas in the province.

Customer: “Do you accept American?”

Me: “Yes, we accept US dollars on par.”

Customer: “Okay, I would like to get these items here.”

Me: “All right, no problem.” *Scans in items* “Your total comes to $17.80.”

The customer hands me $100 USD. I hand back $82.20 CDN. The customer is holding up the change, looking confused.

Customer: “What is this? What is this? What is this? Do I need this? What is this? Why do I need this? What is this? I don’t need this!”

Me: “That is your change for the transaction, ma’am.”

The customer ignores me and turns to her friend, sounding annoyed.

Customer: “Why would she give me this? What is this for? I don’t need this!”

I just give a blank stare while the customer throws money on the table.

Customer: “Why do I need this? I don’t need this! Give me American!

Me: “We cannot give back change in foreign currency.”

The customer grabs the money.

Customer: “BUT I DON’T NEED THIS! WHY DO I NEED THIS? WHAT IS THIS?”

Me: “Well, ma’am, you are a visitor to Canada and those are Canadian dollars.”

Customer: “Argh! I don’t need this!”

The customer stormed out.

At A Loss For Words

, , , , | Right | May 30, 2020

Customer: “I would like to buy these.”

I scan the items.

Me: “Sure, no problem! Okay, sir, your total comes to $20.10.”

The customer hands me a $20 bill.

Customer: “I just don’t want to break another bill; can you give me the 10¢ off?”

He comes off as very rude in the way he is saying it. He has the money to pay for it but just doesn’t want to.

Me: “No, I am sorry. I do not want my till to be short. You will need to pay the proper amount.”

Customer: “Fine, then! I will take something out. Your loss!

The customer picks something to put back.

Customer: “Here! I won’t get this one!”

Me: “Okay, sure.”

I delete the item off the screen.

Me: “Your total is now $16.79.”

Customer: “Ha! See?! Your loss!”

The customer gives me the $20 bill again. I hand back the change.

Me: “Here’s your change, $3.20.”

We no longer use pennies in Canada, so everywhere rounds them away.

Me: “Thanks have a great day!”

Customer: “It’s your loss! Ha!

I stand there, looking bored, while I stare blankly at him and his outburst. The item he put back will get sold eventually anyway, and I get paid to be there either way. The customer is walking out, mumbling.

Customer: “Your loss, your loss!”

1 Thumbs
106

Totally Estúpido! Part 11

, , , , , , | Right | May 29, 2020

I’m next in line waiting to check out, and the customer in front of me has inserted her card into the card reader and hit a button. She is staring blankly at the screen.

Cashier: “Is there a problem, ma’am?”

Customer: “I think something is wrong with the machine; it doesn’t make any sense.”

The cashier flips the screen around toward her.

Cashier: “Oh, it’s all right, ma’am; you’ve just selected Spanish language. Just enter your PIN and press the green button.”

The woman continues to stare blankly at the machine and then looks up at the cashier with a crestfallen face.

Customer: “I don’t know what my PIN is in Spanish!”

The cashier and I just looked at one another, speechless, as the woman walked away, leaving her entire cart of groceries behind.

Related:
Totally Estupido, Part 10
Totally Estupido, Part 9
Totally Estupido, Part 8

1 Thumbs
230

Jinx Hijinks

, , , , , | Right | May 29, 2020

I work in the electronics department of a major retailer. A man comes back with just a few non-electronics items.

Customer: “Can I check out back here, please?”

Me: “Yeah, that’s fine.”

Customer: “Thanks. It’s crazy up front. It’s nice and calm back here.”

Me: “Oh, yeah, I know. It’s always busy up there. Back here, it comes and goes.”

Customer: “You’re lucky you’re not up there.”

Me: “For now. It won’t be long until they send me up front.”

Not more than a second later, one of the managers comes around the corner.

Manager: “I’m gonna need one of you guys to go up front and cashier.”

Me: *Laughing* “I’ll go.”

Customer: *Smiling* “I jinxed it. You probably never want to see me again.”

Me: “Ah, it’s all good.”

I finished the transaction with him and headed up front where I spent the next hour and half cashiering.

1 Thumbs
214

The Entitlement Broke Her

, , , , | Right | May 29, 2020

I am in line at the grocery store. The teenage girl ahead of me is trying to pay, but her card keeps declining. The line is long and the amount is very small, but the girl insists that they keep trying the card, not listening to any other alternatives. Eventually, the cashier says:

Cashier: “I’ll pay for it; don’t worry about it.”

Customer: “Uh, I have a boyfriend!”

Cashier: “And I am trying to hurry home so I can watch some football, not date your broke a**.”

1 Thumbs
464