I’ll Take The Whole Store For A Dollar

, , , , , | Right | August 17, 2017

(I work in a dollar store. Literally every single item in the store costs one dollar. It is generally a pretty easy concept, at least in the US, as dollar stores are everywhere. A woman comes in to the store and starts filling her cart with everything in sight. In less than five minutes she has a full cart, and she leaves it up front and grabs a second one to fill up. When the second cart is full she gets a third and fills it, and then she approaches me at the register with all the carts. I start to try and scan the items and she stops me.)

Customer: “You don’t need to bag these. I can just take these out in the carts. Here.” *hands me a single dollar bill*

Me: “Ma’am, I have to scan the items so I can charge you the correct amount. It looks like you have several hundred items here so that’s going to cost a lot more than one dollar.”

Customer: “Wait, what? I thought this was a dollar store. Everything I get is one dollar!”

Me: “Uh… no, ma’am. Each single item costs one dollar. It’s not ‘take as much as you want’ for one dollar. If it was, the store wouldn’t make any money.”

Customer: “What the h***?! Your sign says ‘everything for one dollar,’ DOES IT NOT?”

Me: “Yes. Every item costs one dollar. That’s what the sign is referring to.”

Customer: “Well, thanks for wasting my time! I’m gonna report you for false advertising!”

(She then ran out of the store leaving her three full carts behind. It took me and my coworker a full two hours to put everything back on the correct places on the shelves. She had 337 items. I could maybe understand her confusion if she wasn’t from the US or had never heard of a dollar store, but she had a local accent so I have no idea.)

Crazy By Default

, , , , | Working | August 17, 2017

(I stopped in at an office supply store early one morning before work. I approach the checkout; I am one of the only customers there.)

Cashier: “Good morning! How are you this morning?”

Me: “Pretty good. You?”

Cashier: “Pretty crazy today, but otherwise okay.”

Me: “Crazy? It’s only 8:20 in the morning!”

Cashier: “True, but I’ve been crazy since I was born. I’m used to it.”

Give Them Credit For Trying Again, And Again, And Again

, , , , , , | Working | August 14, 2017

(I stop at a local department store to pickup up some jeans for my daughter. While I am usually sympathetic to clerks/cashiers promoting their store branch credit cards and customer programs, this clerk was a little overzealous and ultimately cost the store a sale.)

Clerk: “Will you be using [Store] credit card to pay for these?”

Me: “No.”

Clerk: “Do you have a [Store] credit card?”

Me: “Sorry, I don’t.”

Clerk: “Oh, well, it’ll only take a few minutes to sign you up. You’ll save an additional 20% on today’s purchase, and you’ll get weekly coupons—”

Me: “Sorry, not interested. Please just ring my purchases up.”

Clerk: “But, you really need to sign up for this card. Don’t you want to save an additional 20% off today?”

Me: “No. Either ring up my purchases or find someone who can.”

Clerk: “But you’re missing out on an additional 20% off today. What if I could get you your total order for free today? Would that work?”

(There was about $120 in merchandise sitting on the counter.)

Me: “You are not listening to me. I do not want a [Store] credit card.”

Clerk: *beginning to ring up order* “You’d turn down free stuff? You must have bad credit or something. Cause everyone wants to save money? Can I at least have an email address so I can sign you up for our customer rewards program?”

Me: “No. You know what? Just cancel my order.”

(The whole time this exchange was going on, a shift leader was no more than five feet going through the returns rack. I could tell she was listening to the conversation, but she made no attempt to intervene. I went home and then proceeded to order everything I was going to buy in-store online.)

Buy A Bible Or You’ll Have The Devil To Pay

, , , , , | Right | August 10, 2017

(Where I live, people are quite devout when it comes to their religious beliefs. I am waiting in line at a local bookstore. The woman ahead of me puts a bible down on the counter, and the cashier reluctantly picks it up and scans it.)

Cashier: “That will be, umm, £6.66 please.”

(Both I and the woman stare at the little display, showing that a discount percentage has been applied due to a sale.)

Woman: “I don’t know what to do. It’s the Holy Bible, but it’s clearly satanic.

Me: “It’s just the sale price.”

Woman: “I know. Are the owner’s Satanists?”

Cashier: “I don’t think so. The sale was decided by the publishers, as they’ve released a newer edition with a hardback.”

Woman: ”Is it more holy?”

Cashier: “It’s definitely more expensive.”

Woman: ”I don’t know what to do…”

(After some serious consideration, the woman agreed to buy both the sale bible and the new £37.99 edition with an elaborate hardback and velvet marker.)

Me: “What will you do with the cheaper one?”

Woman: “I’ll take it to my church and dip it in holy water. If it doesn’t burn I’ll donate it.”

(Finally I’m able to purchase my book.)

Me: “Have you had that a lot since the sale?”

Cashier: “We’ve had people coming in with priests and vicars. I’ve even had holy water sprayed on me. I think the publishers are just playing a joke on us.”

This Just Isn’t Coworking

, , , , , , | Working | August 9, 2017

(I’ve recently quit one retail job, for a better one with more hours and more pay thankfully, due to having several problems with the job. One of the major problems was that on weekends multiple coworkers were there to back me up if there was a line, and one coworker in particular ignored the customers. She would just talk to her friends that worked there, making a lot of the other cashiers upset. I’m working with her one Saturday afternoon, when I get a line of seven or eight customers. I call her over.)

Me: “Hey, [Coworker], I have a line here; can you help me out?”

Coworker: *ignores me, continues to talk to friend in nearby sales section*

Me: *to Supervisor* “Hey [Supervisor], can you call over [Coworker] to come help me out here? I just got two more people.”

Supervisor: “You know she won’t. It’s cool. I’ll help you out.”

(After patiently waiting a few minutes, I excuse myself while a customer digs through her purse to find her credit card.)

Me: *to Coworker* “EXCUSE ME! Can you please help me with the line and talk to your friend later? I’ve got ten people in line right now!”

Coworker: “Don’t talk to me like that! I’m your superior, and I will report you to management for being rude to me!”

Me: “You’re kidding, right? You’re not my superior, and you do realize there are security cameras in this store, right?”

Coworker: “Well…”

Me: “You were hired to be a cashier, right? You’re here working today, right? Help me out or just go home!”

Coworker: “Fine, but don’t expect me to help you out like this again!”

Me: “I expect you to help me every time there’s a line!”

(Coworker helped me out, with Supervisor smiling at me when I returned to ring up the rest of the customers in my line. Clearly she heard everything I said. I later went in the back and reported what happened to the manager, so the coworker didn’t try to make me look bad, even though I kind of raised my voice at one point. The manager told me the supervisor talked to them, and I was definitely in the right, and they commended me on properly excusing myself and not just abandoning my line to go and talk to the coworker. The supervisor told me Coworker got a final warning, and that she threw a fit over being yelled at by a coworker. I wasn’t scheduled with her after that, and I started my new job two weeks after. I’ve never been happier!)

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