Needs To Read The Whole (Milk) Thing

| NC, USA | Working | July 27, 2017

(I don’t have a diagnosed dairy allergy, but I just feel better in general when I cut dairy out of my diet. I haven’t had any in so long that I know if I had any, even just a little, my digestive system would hate me. I also don’t eat a lot of sugar for similar reasons. I’m out running errands and decide to stop into Well Known Coffee Chain for a drink. There are two baristas working.)

Barista #1: “What can I get for you?”

Me: “Can I please get a iced [Drink], made with soy milk and with no sweetener added?”

Barista #1: “Sure!” *prints ticket and passes it to [Barista #2]*

(I go stand by the counter to wait. I’m not a particularly picky person, but if I’ve ordered something specific and see someone making it wrong I’ll try to nicely say something.)

Barista #2: *looks at my ticket, grabs a cup and proceeds to pull out a gallon jug of WHOLE milk and pour it in*

Me: “Um, excuse me, miss?”

Barista #2: *either doesn’t hear, or ignores me*

Me: *a little louder* “Excuse me, miss?”

Barista #2: “Yeah?”

Me: “I hate to interrupt, but, that’s whole milk.”

Barista #2: “And?”

Me: “I ordered soy, please.”

Barista #2: *sighs*

(She dumps out the whole milk and proceeds to pour soy milk into the SAME cup. Since I’m not technically allergic, I don’t say anything, but can’t help thinking that could be bad for someone actually allergic to dairy.)

Barista #2: *puts in the other main ingredients, then starts pumping a ton of sweetener into the cup!*

Me: “Miss!”

Barista #2: “What now?!”

Me: *getting irritated, but still trying to be nice* “I also ordered that with no sweetener, please.”

Barista #2: “Come on! I’ll have to remake the whole thing! Can’t you just take it? People like sweet things!”

Me: “I’m afraid I can’t do that.”

Barista #2: “Ugh! Why didn’t you say any of this before?”

Me: “Uh… because it’s on my order ticket that you read before you started making the drink?”

Barista #1: *walks over to see what’s taking so long* “How’s it going?”

Barista #2: “She keeps changing her order!”

Me: “I just want it the way it was ordered on the ticket, please.”

Barista #1: *looks at the ticket she printed, then back at her coworker* “You have GOT to read these, [Barista #2]! Just go start on [Task that doesn’t involve handling orders] and I’ll make this.”

(Barista #1 apologized and started remaking my drink in a new cup. I told her I deal with people at my job who don’t read anything either, and we had a nice chat before I left.)

A Sizeable Problem

| USA | Working | July 22, 2017

(I am waiting in line in a coffee shop behind an elderly woman, with a young barista serving.)

Elderly Customer: “I would like a small black coffee. I have a coupon to get it for free.”

Barista: “This coupon is good for a free medium coffee. Would you like a medium today?”

Elderly Customer: “I only want a small.”

Barista: “Well, this coupon only works for a medium.”

Elderly Customer: “I only want small, though.”

Me: “…”

(This standoff went on for a little while longer, until finally the woman sighed, gave me the coupon, and left. Neither of them could devise a solution to this insurmountable problem apparently. I got a free coffee out of it, though!)

Will Need A Louisiana Slim After This

| AL, USA | Right | July 22, 2017

(I work in the cafe of a bookstore. It is only my fourth day there. A customer is walking through the bookstore towards the cafe when he yells at me.)

Customer: “Hey! HEY, YOU!”

Me: “Can I help you, sir?”

Customer: “What’s the name of that girl who comes around here? She comes from New Orleans.”

Me: “I’m not sure who you mean, sir.”

Customer: “I don’t know her name, but she comes from New Orleans!”

Me: “I’m sorry, sir, I don’t know.”

Customer: *scoffs and talks in a condescending tone* “Well, isn’t it amazing how you all can work so closely together and still know nothing about each other. Such an accomplishment.”

Me: *speechless*

Unfiltered Story #90839

, , | Unfiltered | July 12, 2017

(When other stores need cover, they generally call around and borrow baristas. I’m pretty much on speed dial for this store.

Since this store is in a shopping centre, they get some very interesting customers.)

Me: Hi, how can I help?

(The customer proceeds to list five drinks, and hands me several items to go into the store’s turbo oven).

Customer: Oh, on the ham and cheese croissant, could you remove the cheese?

Me: Oh… one second, let me check. [Supervisor], dumb question time: how do I take the cheese out of this? Is it a tong job, or do I use the plastic knives?

Supervisor: Tongs. It’s easy to get used to.

(I do so, put the now cheese-less croissant into the turbo oven and return to the customer.)

Me: (to Customer) Sorry about that. I’m from a different store, and we don’t usually get this particular request over there.

Customer: But you always do it.

Me: Maybe these guys do, but my store doesn’t.

Customer: But you always do it.

Me: … You’re not listening. I’ve never removed the cheese before – okay, nevermind. Here’s your receipt!

Customer: But you always do it! (leaves in a huff)

Supervisor: There’s a reason people prefer [my store, which gets some pretty crazy customers] to here, you know.

The Caffeinated Dead

| TX, USA | Working | July 11, 2017

(The people working at my local coffee shop are very friendly, and are used to my zombie-like behavior since I come in most mornings.)

Me: *tired and very zombie like* “Coffeeee…”

Barista: “Good morning, Miss [My Name]! I’m guessing you want your usual?”

Me: *tired nod*

Barista: “You’re even more zombie-like than usual; didn’t you sleep last night?”

Me: “Yeah… Mother gave me a sleeping pill.”

Barista: “Ah. That explains it. All right then, one Javalanche, coming right up.”

(Nodding and paying, I go wait for my coffee at the end of the line.)

Barista: *handing me my coffee and one of their muffins* “The muffin’s on me. Enjoy!”

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