The Boss Is A Big B(r)other

, , , , , | | Working | May 16, 2019

I work at a coffee shop in a mall. My boss is a little strange, and I have had a few odd instances with her. Once, she got angry with me for not attending a coffee shop employee barbecue get-together, because I was busy attending an activity that would further my career. Another time, she told people they could not quit at a certain time, because she was heading on a long vacation and wouldn’t be able to go if someone quit, as she would have to hire someone else and train them.

One evening, about 45 minutes before closing, my coworker and I have started to do closing duties. I rearrange a couple of the coffee pots to the spots they will need to be in the following morning, which doesn’t affect us being able to pour coffee or the customers being able to see it or anything.

No sooner than I’d done that, the phone rang. It was my boss — who, mind you, was at home at this point — asking me why I moved the coffee pots, and saying that I shouldn’t move them until we were officially closed for the night! Not only was the request a little nitpicky, but the worst part was that she was watching us on the mall security cameras!

Unfiltered Story #151003

, , , | | Unfiltered | May 16, 2019

I have been at this job for over a year now, but about two months into it the company introduced ‘Treat Receipts.’ These entitle the customer, provided they have been in the store earlier the same day, to a tall yoghurt Frappuccino for £2. This is restricted to one per receipt.

Two young women, clearly tourists, are in the queue. One of them presents a Treat Receipt, asks for two venti yoghurt Frappuccinos, and things kick off.

Tourist 1: But it says for £2.
Me: That’s only for a tall size, and it’s one per receipt. There is nothing I can do.
Tourist 1: But I want for £2.
Tourist 2: Just charge for tall.
Me: No, it’s not worth my job.

Note: the company is very strict about promotions like this, and keep an eye on anyone they think is giving in to pressure like this.

Tourist 1: I want. For £2.
Me: No.
Tourist 1: Forget the drinks, just food.

They bought several cakes and paninis… which amounted to more than two venti Frappuccinos.

Lack Of Coffee Does Not Compute

, , , | | Right | May 8, 2019

(I am a customer on a busy, winter’s day in a well-known coffee shop. After ordering a small hot chocolate, I join a number of people waiting for their drinks. Two ladies receive their drinks, and one immediately starts adding packets of sugar. After a few minutes of no drinks being prepared for the people in the store, the staff quickly realized something is wrong with the computerized system and start retaking orders from those standing around. I wait patiently, as this is clearly not a big deal. The other customers, not so much.)

Older Couple Waiting: *in loud whispers* “I can’t believe it’s taking this long… This is unacceptable… We don’t have all day!” *receives their drinks and sits down to sip them leisurely at a table*

Teenage Girl: *on her phone* “Yeah, I’m still waiting. Argh!” *receives her drink and waits outside for her ride for several minutes*

Middle-Aged Man: *looks annoyed as he stands blocking the counter, sighing loudly at intervals, receives his drink, and sits down to read the newspaper*

(Remember the lady who got her drink before the machine malfunctioned? She has been adding sugar to her drink this whole time! Her drink is open, and she shakes each packet down carefully before pouring it in and stirring slowly. I’ve counted 19 packets.)

Barista: *to me* “Ma’am, thank you for waiting. What can I get you?”

Sugar Lady: *shoving in front* “Excuse me! My drink tastes funny and it’s too cold.”

Barista: *glancing apologetically at me* “I’m so sorry. I can remake that for you now.”

Sugar Lady: “You’d better.”

Barista: *when done, to me* “Can I upgrade you to a large hot chocolate for your patience?”

Scream If You Wanna Go Karma

, , , , , , | Friendly | May 4, 2019

My friend and I are at a local coffee shop. We both just left school so we are wearing our backpacks, which are bulky and cumbersome. As my friend is walking past a table to leave, her backpack catches a spice shaker and knocks it onto the floor. The shaker is small and doesn’t make much noise when it lands. That, coupled with the background noise in the coffee shop causes her not to notice what happened.

She is already out the door, so I go to pick the shaker. Then, this woman, whom I have never seen before in my life, comes up to me ranting and raving about disrespectful teens and how we can’t just start destroying things and not picking up after ourselves. I point out that I am picking it up, that my friend knocked it over by accident, and that there is no harm done. This does not placate the rude woman. She then starts yelling at the barista that my friend and I are trying to destroy coffee shop property and should be banned. The barista, who was watching this whole insane situation, takes my side and tells the woman she cannot harass other customers.

I leave the coffee shop and my friend asks me what delayed me. As I am explaining, the rude woman comes out after me and starts screaming at my friend and I more. My friend’s dad pulls up in his car to drive us home; we hurry to the car as the woman is yelling incoherently behind us. He asks us what happened as the woman is literally banging on the car windows and yelling about how disrespectful and awful both my friend and I are.

I’m shaken but I explain the best I can. My friend’s dad isn’t amused; he rolls down his window enough to roar at the woman to keep her hands off his car. She pales, shuts up, and backs up. My friend’s dad then gets out of the car and marches into the coffee shop. A minute later he and barista appear, and the barista starts talking to the rude woman, who begins crying and storms off in the direction of the parking lot. My friend’s dad explains that the barista has banned the woman from the coffee shop.

About a week later, I am walking home. I am passing a crosswalk that a man is crossing when a convertible comes out of nowhere and screeches to a halt right in front of the man, nearly hitting him. The driver then starts screaming at the man for being in the middle of the road, saying it would have been his fault if she had hit him, and so on. Lo and behold, it is the same rude woman from the coffee shop. The man she nearly hit just flips her off and walks away.

The rude woman turns towards me for support, saying that you just can’t reason with some people. I tell her I agree completely and that I see she’s just as unreasonable and crazy wherever she goes. Her face first goes blank, then bright red as she recognizes me. She steps on the gas pedal and swerves off, tires screeching, towards a street corner that a cop usually stays by with a radar gun, waiting to catch people speeding. I walked away cackling as she was screaming at the police officer for pulling her over.

It’s ALWAYS Coca-Cola!

, , , | | Right | May 2, 2019

Customer: “I’m not getting much today, since I’ve got a whole case of Mexican coke in my trunk.”

(I assume it’s a joke in poor taste and smile awkwardly.)

Me: “I’m not sure I’d go bragging about that!”

Customer: “Oh… OH! No! I have Coca-Cola!”

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