Stupidity That Nets Out

, , , , | Right | June 16, 2018

(I am the stupid customer in this story.)

Cashier: “Okay, your change is 96 cents.”

Me: “Wait, if I give you a dollar, will you give me a dollar back?”

Cashier: “…”

Me: *turning red after sudden realization* “Oh, my God, never mind. Ignore me.”

Cashier: *laughs* “It’s okay. I thought that was supposed to be a trick question.”

In For More Than A Penny

, , , , , | Right | June 14, 2018

(Like any other cashier, sometimes I’ll add a cent or two to the amount a customer gives me to save time when making change. This takes place during a typical, if not a bit slow, shift. The amounts have been changed, but show the basic idea of what happened.)

Me: “Your total is $50.01.”

([Customer #1] hands me a fifty dollar bill and a one dollar bill. I hand back the one and put $50.01 in the machine.)

Customer #1: “Haha, thanks. Sorry about not having the penny.”

Me: “It’s no problem. I’m not too concerned about missing one cent. I’ll probably find one during my shift today, anyway.”

(I hand them their receipt and items and give the usual retail goodbyes. [Customer #2] comes up to the till, we exchange pleasantries, and all seems well for a while.)

Me: “Your total is $75.50.”

Customer #2: “Oh, I only have $70.”

Me: “Then I’ll need to void something off, unless you have multiple ways of paying?”

Customer #2: “Oh, no, no, no. I need all these things. But I only have $70.”

Me: “I’m sorry, sir. But I need the full amount or I’ll have to void something off.”

Customer #2: “Can I just give you $70 and pay the $5.50 later?”

Me: *my typical happy retail worker face pulls back into a slightly irked look* “Um, no, sir. I am not allowed to do that.”

Customer #2: “You did it for that guy in front of me!”

Me: “He wasn’t short. I just decided to cover the one cent instead of making him 99 cents in change.”

Customer #2: “So do the same for me!”

Me: “Certainly! That’ll be $75.49, then.”

Customer: “No, no, no! For the $5.50.”

Me: “A penny is not a problem. I am not going to let my till be $5.50 off.”

Customer #2: “The other cashiers would do it!”

Me: “If they want a write-up and to be fired for the till being that far off, that is their choice.”

(He argues with me for a while, yelling and beginning to curse while I keep politely saying no. I have already signaled for my manager to come over who, inevitably, takes my side.)

Manager: “If her till is off at the end of her shift, it is her fault. She is allowed to choose who she compensates change for.”

Customer #2: “Then give me a discount so I can afford my things!”

Manager: “No. Even if you had been polite, there is nothing wrong with the merchandise, and you will be charged full-price.”

Customer #2: “Then I’ll break something. You’ll discount it then, right?”

Manager: “Probably not. I’d call security for you tampering with merchandise.”

Customer #2: *yells angrily*

Me: “Sir, I can still void something off so you can afford most of these things.”

Customer #2: “No! F*** you, and f*** this s***ty store!”

Me: “Then this arguing is a waste of my time, sir.” *I look to my manager* “Can you abort or suspend this order? I have other customers to tend to.”

(My manager did just that despite the man’s protests, and lead him to the service desk while I helped other customers. I was told, after my shift, that he refused to pay the $5.50 and tried to convince the manager to take it out of my paycheck. When my manager said no, he threw something at her, called me a “stupid f***ing millennial,” called her an “incompetent b****,” and then was quickly dealt with by security and banned.)

Her Money Is Liquid

, , , , , , | Right | June 12, 2018

(I work in a coffee shop. It’s a slow night and I’m keeping an eye on the front counter. My friend has stopped by and we end up talking for a minute when a woman comes in and joins our conversation. At the end of our conversation, this scene comes into play:)

Woman: “Hey, can I ask you something?”

Me: “Sure! What can I do for you?”

(She leans in over the counter a little and glances around to see if anyone is watching.)

Woman: “I need five dollars. Do you have any on you?”

Me: “Um… No, I don’t have anything on me. What do you need five dollars for?”

Woman: *casually, as if there’s nothing weird about this scenario* “I just needed some money to buy a soda.”

Me: “Oh, you mean for here?”

(Our drinks are about a dollar plus tax, and I notice she only has a dollar with her. Right before I’m about to offer to pay for her drink, she cuts me off.)

Woman: “No, I wanted to get a pop from [Store down the block]. Are you sure you don’t have any money?” *she leans over and peers into the tip jar beside her* “I wouldn’t want you to take anything from the tip jar or the register, because [Manager who isn’t there] would probably rip you a new one.”

(At this point, I’m freaked out and annoyed at her persistence, even though I have told her four times that I don’t have money on me and I’m not giving her money from the tip jar or the register.)

Woman: “Well, are you sure you don’t have any in your coat pocket?”

Me: “I don’t. I’m broke.”

Woman: “Can you go look?”

(I hesitated, thinking she was going to steal from the tip jar while I’m away, but thankfully my friend had been standing behind the woman the entire time and kept an eye on her while I went back and talked to my coworker, who was also the acting manager for the evening. I explained what was going on, and she came back with me to try and get the woman to leave. As soon as the woman saw my coworker, she acted like nothing had happened and left. Apparently this woman is a known drinker and frequently comes around trying to bum money off of people. She’s even shown up at my coworker’s house!)

Waging War On Wages

, , , , , | | Legal | June 11, 2018

(I work in a fast food company and I recently witnessed some of my managers skipping around the question about their hourly wages. Curious, I asked them why. They told me that it’s illegal to talk about our pay. I was immediately confused because I’d always known it to be legal to talk about. I looked it up on a government website and found that it’s actually illegal to prohibit or punish employees from talking about their wages according to the National Labor Relations act. Finding this out, I proceed to tell one of the managers on duty.)

Me: “Hey, [Manager]! I looked it up on a government website and—” *repeats what it says on the website*

Manager: “It’s still illegal here.”

Me: “But… that’s against the law.”

Coworker: “If people were able to talk about their wages then they could find out they might be getting paid less than someone else and complain.”

Me: “That’s a good thing, though! It keeps companies from screwing over their employees!”

Coworker: “No, it isn’t a good thing!”

Manager: “[My Name], if you keep talking about it then I’ll write you up.”

Me: “…”

(I might complain to HR later on.)

Ain’t Nobody Got Time For That

, , , , , | Healthy | June 5, 2018

(Shortly before we met, my husband left his job to start a new one, and his insurance lapsed for a month. During this month, he had to get an emergency appendectomy. A year and a half later, we’re down to the last $1,000 of the $10,000 he owes to the hospital. Due to my medical conditions, I’m a stay-at-home wife and mom to my step-kids, so we have had no choice but to stay with my parents during that time. We’re finally able to see the light out of the debt, and the same hospital calls me. This isn’t the first time they’ve called, but the first time I’ve answered.)

Me: “Hello?”

Caller: “Hello, is this [My Name]? I’m calling to discuss your account with [Hospital]. I see here that you owe $200 for a visit.”

Me: “Yes, I’m aware of that. I had a pretty bad bout with bronchitis, and it didn’t play well with my asthma. I fully intend to pay that $200. But since I’ve been paying you guys $10,000 for my husband’s life-saving operation, we were kind of waiting until that was paid off before paying mine.”

Caller: “Uh… I’m going to send out some financial help paperwork to you, and make a note of this. It was headed to collections, but it’ll put a hold on it for you.”

(I’m not sure if the shock in his voice was because I was intending to pay my debt, or because of how much we had already paid them, but it made me giggle. People can be surprisingly understanding if you explain the situation to them.)

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