If You’re Going To Camp, You Can At Least Pay Rent

, , , , | Right | CREDIT: ethnj | July 27, 2021

Everyone who works in a restaurant has had campers before, and that can be especially frustrating on a Friday night where you have a limited amount of tables. However, tonight I was feeling laid back and trying not to walk too much as I have a sprained toe, so I have only three tables when I usually have five. I was not worried because my foot is swollen; this weekend was going to suck regardless.

Out of my three tables, I had two women sit from 6:30 to 9:00, and I believed they cashed out around 7:15 with a $40 check. I returned their change and new receipt; they tipped well. I was totally not stressed about it because I didn’t want to walk on my swollen and sore injured foot and they did tip well. I did offer more water after they cashed out and they said they were fine. I got cut around 9:00 and started helping my closing bartender.

The busser came over to me and handed me $50.

Me: “Where is this from?”

I had two open tables where $50 wouldn’t make sense.

Busser: “It’s from table [number], and they just left.”

These ladies paid me double to sit at the table and I’m grateful. I could have lost the chance to make money on that table but instead, I got extra money that I don’t have to tip out on.

Ladies, you know what’s up and I appreciate what you did.

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Your Card Is Up

, , , | Right | July 25, 2021

I work at a bus station, and a lot of the job is selling reusable bus fare cards. They’re RFID cards with a small chip at one end — roughly the same place as a credit card — and a very thin wire antenna around the edge of the card. They have a thirty-day warranty in case of faults, but this is void if the card is damaged, including being bent or having a hole punched into it (to connect to a lanyard). This is explained when the card is bought AND in paperwork you get with it. We would also offer cardholder keychains for sale to help protect the cards, but most people just keep them in their wallets.

A family comes in: a father, mother, and son, about twelve-ish. The father flicks the card onto the counter.

Father: “He needs a replacement; it’s stopped working.”

I pick up the card and don’t even need to look closely to see that it’s buckled and bent. I test it, and yes, it’s definitely broken.

Me: “Okay, I’ll just need you to fill out this form, and it’s $10 for a replacement.”

Father: “Why $10?!”

Me: “That’s how much they cost.”

Father: “He’s only had it a week!”

Me: “Okay, it’s very bent. Where has he been keeping it?”

Father: “Just in his pocket.”

This wouldn’t account for the damage, but I go with it. Honestly, it probably went through the dryer.

Me: “Okay, we do recommend keeping it in a cardholder or wallet so it won’t get damaged. This is quite badly bent, so that’s why it’s not working.”

Father: “He’s a kid; he doesn’t have a wallet!”

Me: “We do have cardholders for $2, sir.”

Father: “So we have to pay for that and a faulty card? That’s pretty bad service! Is the next card going to be faulty, too?”

Me: “If the next card is faulty, we have a thirty-day warranty and will issue a new one for free, so long as it’s not damaged. However, this card has been damaged, so you will need to pay for the replacement.”

Father: “We weren’t told that.”

Me: “You would have been told when you bought the card, and it’s in the terms and conditions that you signed.”

Father: “Well, nobody reads those!”

As much as I know that’s true, that’s not our fault. I don’t have much else I can say at this point, so I just give him a neutral look.

Father: “Well, that’s ridiculous!”

Me: *In the flattest, most expressionless voice I can muster* “I don’t make the rules, sir.”

He just stares, somewhat taken aback. Behind him, his wife snorts and, giggling, pokes him in the shoulder. When he looks at her, she’s giving him the most “I’m so sick of your bollocks” look I’ve ever seen.

Mother: “Just pay her, [Father]!”

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When They Realize They Need You More Than You Need Them

, , , | Right | July 23, 2021

The comic book store I work at does trade-ins for cash and makes a lot of money reselling vintage and hard-to-find comics. If it is a trade-in under $500, we are allowed to do it without the owner’s permission. A middle-aged man comes into the store with a long box full of comics, announcing he wants to make a trade-in.

Customer: “I have a lot of older Marvel and DC issues in here, gonna make a killing off of this. Probably be able to pay off my car with what is in here!”

Me: “That would be great, wouldn’t it? All right, if you want to leave this here, I can appraise everything and get you an offer in a few hours.”

The customer agrees and leaves. I let my coworker take over and start looking at what he brought in. His “older” comics are all X-Men, Spider-Man, and Superman issues… from the 1990s. These are virtually worthless. There are over 200 issues, and after pricing them all between a dime and a dollar each, his total comes up to maybe $50. When he comes back in, I have the printout of the value of the comics waiting for him.

Customer: “Well, little lady, how much am I going to be walking out with today?”

Me: “Well… not a lot, unfortunately. Here’s the breakdown of the current value of your comics.”

I hand him the list. His face gets red, and for a moment, I think he is going to either have a heart attack or come over the counter at me.

Customer: “These are mint condition. Mint! You priced these wrong!”

Me: “Sir, that is the value of the comics in mint condition. They’re not worth a lot. Most late 1980s to early 2000s comics are massively devalued.”

Customer: “But these are complete sets!”

Me: “Again, that doesn’t make them worth any more. The issues themselves just aren’t worth anything. I can show you if you want?”

He silently nods, and I turn my monitor around and pull up a few titles so he can see they truly are only worth a dime.

Customer: “Refresh it. That has to be old information.”

Me: “I can do that, but I don’t expect it to change.”

I refresh the page and nothing changes — still the same price.

Me: “Sir, I’m sorry. That is the price we can offer you for the whole box. I can pay you out in cash or a store gift certificate if you want.”

Customer: “I need at least two hundred more. Fifty won’t cut it.”

Me: “Sir, I can’t do that. Unless you have more comics to trade in that aren’t from the nineties?”

Customer: “Little lady, you don’t understand how good customer service works. It’s 250 or nothing.”

Me: “Then nothing it is. I can’t give you five times what these are worth and expect to keep my job. Have a good day.”

I passed the long box back to him, while he sputtered and tried to find a way to recover from his failed attempt at haggling. Giving up, he took his worthless comics and left.

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So Not Smooth

, , , , , , , | Working | July 22, 2021

I stop by a fast food place after work for a fruit smoothie, which is currently being advertised for $1. I order and hand the cashier a $5 bill with change to cover the tax. He gives me $2 back and walks away. I leave it on the counter while I wait for him to come back.

Me: “Those smoothies are a dollar, right?”

Cashier: “Yeah.”

Me: “Well, I gave you five dollars.”

I’m trying to give him a chance to realize his mistake.

Cashier: “Yeah.”

Me: “And you gave me two dollars.”

I hold up the coin he gave me.

Cashier: “Yeah.”

Me: “So…?”

He just gives me a blank look.

Me: “I’m going to need another two dollars.”

Cashier: “Okay.”

He opened the till and gave me my two dollars. I have no idea if he was just dense, trying to scam me, or what, but it was definitely odd having to walk a twenty-something dude through kindergarten-level math.

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Some People Will Never Accept Change

, , , , , | Right | CREDIT: zyronbenedict13 | July 22, 2021

My shop has an unexpected customer surge, and our paper bills for change run out. Then, a customer comes in and pays with a 1000-peso bill for a 600-peso item.

Me: “Do you have a smaller bill?”

Customer: *Sneering* “The customer shouldn’t have to fix the cashier’s problems.”

Me: “If you have a 100-peso bill, I can give you a 500-peso bill.”

He gets furious and screams at me.

Customer: “I want to speak to a manager!”

Me: *With a smile* “I’m the manager.”

Customer: “No! I refuse to believe that. You’re too young to be a manager!”

I’m twenty-four, but I look much younger than my actual age because of, well, my Asian genes. Even after my employees confirm I’m the manager, he’s still really doubtful.

Customer: “Human resources probably made a huge mistake when they hired you.”

I’m really offended at his remark, but I maintained my calm demeanor while silently planning for my petty revenge.

I reached under the register and grabbed a bag that contained packs of coins, with each pack containing 100 1-peso coins. I grabbed four packs and gave them to him. He was so horrified because that s*** is heavy. He began verbally assaulting me until the customers behind him got furious and asked him to leave already.

He was still throwing a fit while the customer after him and I laughed at his meltdown.

Working as a store manager is not the best job ever, but petty revenge such as this gives me some short-term entertainment.

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