I Don’t Get Paid To Fix Your Whoopsie-doodles

My workplace bought a ton of computers. If you do that, you get perhaps a 10-15% discount off the top. They also, as a perk to employees, cooperated with [Computer Company] to let employees order laptops with the same discount. This was a program [Computer Company] offered.

I bought a $3,000 [Computer Company] laptop through this program. My card was charged, the laptop arrived a week later, and all was good.

A month later, I got an email from [Computer Company] apologizing for the shipment delay and refunding the purchase. In a fit of honesty, I called the support for the employee purchase program and said:

Me: “I’m not sure what you’re talking about, but I have the laptop on my desk.”

Employee: “Well, you’re going to have to call some other caseworker…”

And blah, blah, blah.

Me: “I’m not doing that. While I was prepared to be honest, I absolutely am not going to spend a ton of time on the phone attempting to straighten out your f***-up. You have a one-time offer, for the next ten minutes, to get this straightened out.”

My free laptop was awesome.