Out Of There Quicker Than You Can Say “Joffrey”

, , , , , , | | Working | May 24, 2018

(I work for a store that has a very loud and quite spoiled manager who constantly yells and berates the people under him in front of customers. The owner has never done anything about it because he never gets the chance to see it firsthand. The owner is a major “Game of Thrones” fan and all-around geek.)

Manager: *yelling at coworker in front of customers* “I AM THE MANAGER, AND YOU WILL LISTEN TO WHAT I TELL YOU TO DO BECAUSE I. AM. THE. MANAGER.”  

Owner: “Any man who must say, “I am the manager,” is no true manager. Can I see you in my office for a second?”  

(After a few minutes in the office, the manager was fired and escorted out of the store, screaming like a child the entire way.)

Peppered Eyes Peppered With Lies

, , , , , , | | Working | May 24, 2018

(This happens to my friend who works at a popular sandwich shop during high school. A customer in her mid- to late-50s walks in.)

Friend: “Hello, ma’am! Welcome to [Sandwich Shop]. What can I get for you today?”  

(The customer slowly walks up to the counter and stares blankly at my friend, not saying a word.)  

Friend: “Is there anything I can help you with, ma’am?”  

Customer: *snaps awake and cheery* “Yes. Could I please get the Italian hero with a medium drink and cookies?”  

Friend: “Absolutely!”  

(My friend then proceeds to do the usual game of twenty questions when getting a sandwich done at these shops, and things are going smoothly up until she gets to the vegetable portion.)  

Friend: “What veggies will you be having on this today?”  

Customer: “Oh, I’m not sure. Could I have a look at the lettuce and spinach over the divider to see if it’s wilted, please?”

(The customer tries to give puppy dog eyes. My friend thinks this is odd, but she doesn’t to be rude and refuse, so she holds the container over the divider so the customer can see.)  

Customer: *moans* “Oh, yes, yes. Please give me a big handful of both. Could I also see the jalapeños?”

(The customer attempts to give puppy dog eyes again. Just wanting to get this order done with fast, my friend obliges her and holds the container over the divider. The customer smiles, and then immediately digs her hand into the container and squishes a handful of jalapeños on her face. She begins to scream bloody murder.)  

Customer: “OH, MY GOD, I’M BLIND! YOU STUPID B****, I CAN’T BELIEVE YOU DID THIS TO ME! MANAGER! MANAGER! SOMEONE GET ME A MANAGER RIGHT NOW!”

(She continues to scream until the manager comes rushing out from the office.)

Manager: *to my friend* “WHAT HAPPENED?” *grabs first-aid kit and stuff to help clean up the customer*

Friend: *still in shock* “I… I’m not sure. She just… And smacked it… Like, on herself…” *keeps staring in shock*  

Customer: “THIS B**** THREW PEPPERS AT ME AND HAS BEEN RUDELY YELLING AT ME SINCE I CAME IN! I CAN’T BELI—” *gets cut off by the manager*  

Manager: “Okay, ma’am, let’s go talk in my office to get this whole thing resolved.” *to another coworker in the backroom* “Go take [Friend] into the break room and cover the register, please.” *quietly to my friend* “I’ll be back there in a bit. Go relax until I get this sorted.”

(My friend waited for around ten minutes before the manager came back to get her. Apparently, once the manager got the customer’s details down he asked her if she could show him where in the video my friend had thrown the peppers, and she got nervous and ran out, saying that wouldn’t be necessary. My friend got sent home with a free sandwich to cool off and calm down after everything that happened. Later that week, they all found out that woman had been going around town to the different locations trying to get free stuff and people fired.)

If At First You Don’t Succeed, Chai Again, Part 6

, , , , | | Working | May 23, 2018

(My husband and I stop at a drive-thru coffee shop for drinks. I don’t drink coffee, but I love this shop’s chai lattes, so I ask for one.)

Husband: “Can we have a medium, decaf, chai vanilla latte and a small peppermint mocha?”

Worker: “Sure! That will be [price] at the window!”

(We pull forward, pay, get our drinks, and pull off. I take my first sip and taste nothing but coffee.)

Me: “This has coffee in it.”

Husband: “What? I’m sorry. Why would they put coffee in it?”

Me: “Maybe because you said, ‘latte’? I mean, that’s what it’s called, but maybe that confused her?”

(We drive back through and pull up to the window.)

Worker: *looking confused* “Can I help you?”

Me: “There was coffee in my chai.”

Worker: “Yeah. You asked for a decaf chai. Decaf means coffee, so I thought you wanted decaf espresso in it.”

Me: “No… I hate coffee. Chai is black tea which has caffeine, so I just wanted that decaf.”

Worker: “So… that’s just regular chai.”

Me: “Yes, but without caffeine?”

Worker: *still seeming confused* “So… just a regular chai?”

Me: *giving up* “Please just give me a vanilla chai, no coffee.”

(To her credit, she did upgrade me to a large, and there was no coffee in my second order. But how do you work at a coffee shop and not know that tea has caffeine?)

Related:
If At First You Don’t Succeed, Chai Again, Part 5
If At First You Don’t Succeed, Chai Again, Part 4
If At First You Don’t Succeed, Chai Again, Part 3

One Door Closes… And That’s It

, , , | | Working | May 23, 2018

(I’ve ordered some takeout and I answer the entry phone for the delivery driver. I let him in, but the main door doesn’t make a sound to indicate it’s open, so sometimes people don’t realise it’s open even after you tell them. Gathering that this has happened again, I go to the main door to let him in myself. My apartment door is in full view of the main door, so he’s seen me approach him.)

Delivery Driver: *aggressively* “I thought I’d got the wrong flat; you didn’t let me in.”

Me: “Sorry about that. Sometimes the door plays up.”

(We finish the transaction and all seems normal again, but as I’m closing the door, he shouts:)

Delivery Driver: “That’s what you get for living in a s***hole!”

A Brain Blackout

, , , , , | | Working | May 23, 2018

(I’m the stupid coworker in this story. We review backgrounds in our office, and see a lot of criminal history — everything from DUIs to theft to murder. One of my coworkers is evaluating a case involving domestic battery. She is discussing the extent of the battery according to the person’s statement, and the arrest report, and how badly they differed. The coworker with the case, [Coworker #1], is of Asian descent, I am of European descent, and [Coworker #2], who is also listening in, is of African descent.)

Coworker #1: “These aren’t even close. He basically admits that he didn’t beat her that much.”

Coworker #2: “Can you list it as only half-beaten?”

Me: *totally not thinking this through* “Yeah, instead of beaten ‘black and blue,’ just list beaten ‘black.’”

(Thank God I have understanding coworkers who understood my lapse.)

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