Mother Is Not So “Closed” Minded After All

, , , , , | Right | October 23, 2020

It’s almost closing time for a store my mother didn’t care for… until she saw that it was about to close.

Mom: “Wait, let’s go in.”

Me: “Wh… Mom, they’re closed.”

Mom: “Okay, but we’re customers that are willing to pay; they have to open for us.”

Me: “Mom… it’s just not right.”

Mom: “Oh, shush.”

We didn’t buy anything and left after ten minutes of useless browsing.

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Some Customers Run Their Mouth, Some Managers Break Them

, , , , | Right | October 16, 2020

My manager is working retail while also attending college.

Customer: “Can I get a discount on [brand of jeans]?”

Me: “Sir, we don’t do brand-related discounts. Sometimes the manufacturers will have special offers on certain brands, but our store doesn’t do that.”

Customer: “I’d like to speak with a manager. You’re just a dumb loser.”

I ignore the jibe and page for my manager.

Me: “The manager is on his way, sir.”

Thirty seconds later, my manager approaches. The customer turns pale and sprints out of the store.

Manager: “We were on the boxing team together in high school. I broke his jaw once while we were sparring in practice.”

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Music Always Crosses Bridges

, , , , , , | Learning | September 20, 2020

I am a teaching assistant for students on the autism spectrum. I am assigned to one specific student. She is nonverbal, but she loves music, and part of our daily schedule is to sit in on one of the chorus rehearsals. She gets excited, stims by flapping her hands, and sometimes approaches soloists to hear their voices.

That summer, I spend some more time with her, including taking her out to the local mall for lunch and window-shopping. While we are eating lunch, she suddenly smiles and starts to stim. I look up and see one of the chorus students who has just graduated approaching.

Chorus Student: “Hi! I hope I’m not interrupting anything, but I wanted to say hello to [My Student].”

Me: “Well, I can tell she’s happy to see you.”

Chorus Student: “I’m glad she enjoyed our rehearsals! Even on the days when it felt like we weren’t making any progress, [My Student] was there smiling and having a good time. Knowing someone liked listening to us was really encouraging. It was great that she and her parents were able to attend the end-of-year concert.”

She talked to [My Student] for a few minutes before leaving, and [My Student] was delighted for the rest of the day. I am glad to this day that they both made a difference to each other.

This story is part of our Feel Good roundup for September 2020!

Read the next Feel Good roundup story!

Read the Feel Good roundup for September 2020!

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This Customer Is Not A Good Catch

, , , | Right | September 10, 2020

I’m new to this particular employer but a retail veteran. I always do my work in “android mode,” saying only what I need to say and displaying zero emotion. I’ve been told my voice even sounds robotic. I’m working at a register today.

Customer: “How much is this?”

I look at the price tag.

Me: “$15.99 plus tax, sir.”

Customer: “That is outrageous! I can get it for half that price at [Other Store]!”

I remain silent.

Customer: “You are disrespecting me by selling this for $16!”

I say nothing.

Customer: “I demand to be respected!”

Me: “Sir, are you purchasing this or not? If not, I need to ring through the man behind you.”

Customer: “F*** YOU!”

He turns to walk away, still holding the item.

Me: “Sir, if you don’t want to pay for that, please hand it to me and I will restock it later.”


He throws the item at me and I catch it.

Me: “Have a nice day, sir.”

The customer glared at me and then walked off.

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Killer Pizza From Planet Jerk

, , , , , , | Working | September 8, 2020

I’m the author of the story “Definition Of Love: Sacrificing Pizza For Your Child“. Not too long ago, my mom came to visit for the day and we stopped at a pizza place in the mall food court I’d NEVER had problems with before. Of course, this is the one time things go wrong.

Me: “Can I get two slices of cheese pizza and a drink, please? And could you use a clean spatula? I have an unusual allergy and don’t want any chance of cross-contamination.”

To my horror, and embarrassment considering how I’ve just been praising them to my mother, I watch the man use one of the pizza spatulas to pick up some pepperoni that starts to slide off a pizza, put it back on the pizza, and then use that same spatula to start getting my slices.

Me: “No, no! A clean spatula! Can we replace that slice and use a clean spatula? I’m allergic to pepperoni.”

Pizza Man: “It’s the vegetarian spatula, no meat!”

Me: *With an increasing level of panic* “I just watched you. Please just swap out the slice and use a clean spatula!”

The pizza man speaks more pointedly, rolling his eyes slightly and talking as if I were a child.

Pizza Man: “It’s the vegetarian spatula; we don’t use it with meat.”

A man in line after us chimes in that he watched, too, and is in the process of telling him to just replace it when my mother speaks up in her “You just screwed up BIG TIME” voice, causing a few people at a nearby table to look.

Mom: “Get the manager, NOW.”

A manager was fetched from the back, and once we told him what had happened, my food was replaced, and he handled it himself with a fresh spatula with a lot of apologies and a discount. I now keep a photo on my phone from when I had my childhood reaction, just in case I need to show pizza place staff that, YES, I do, in fact, have an allergy. I also did the survey on the receipt and told the story there. Apparently, that and the complaint to the manager helped, since the rude man wasn’t there the next time I stopped by.

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