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Check Out This Lesson At The Checkout

, , , , , , , , | Working | November 17, 2022

My wife and I went to an outlet mall in one of our state university towns. We went into a national brand shoe store to look for a pair of casual shoes for me. I found a pair and bought them. The clerk took my cash, gave me the change, bagged the shoes, and left to chat with a coworker, as there was no one else in the store at the time.

Shortly, I returned to the register with a problem with my change. After trying to ignore me, the clerk finally, with eyes rolling, came to find out what I wanted.

Clerk: “Is there something else I can help you with?”

Me: “You gave me the wrong change.”

Clerk: “No, sir. I know I gave you the correct change.”

Me: “No, ma’am, you didn’t.”

This went back and forth a couple more times until I got more forceful.

Me: “No. Let me show you. I still have the change in my hand. The ticket says the shoes cost $60 and coins. I gave you a hundred and the coins and you gave me 3 twenties back.”

Clerk: *Wide-eyed* “Oh, I gave you twenty dollars too much.”

Me: “Yes. You came back to me with a defensive posture before you knew what my problem was. Change your attitude until you find out what is going on with the customer. I know the drawer being short would come out of your pay.”

Clerk: “Yes, that’s right. I’m sorry, but thank you for being honest.”

A Lopsided Result For Lopsided Shoes

, , , , , , | Working | November 8, 2022

I was in a shoe shop recently. Browsing the sales, I saw a pair of boots I rather liked, half-price at £35. I tried them on, they seemed fine, and I brought them home.

I wore them out that evening, and one felt a bit strange. When I unzipped them to take them off, I found that they were different sizes: one a thirty-nine and one a thirty-eight.

The next day, I took them back to the shop. The manager refused to exchange them.

Manager: “They were stamped wrongly. They’re actually the same size.”

He tried to prove it by lining up the heels and soles and saying they matched.

Me: “So, why does one feel tight and the other doesn’t?”

Manager: “Well, your feet must be different sizes.”

Me: “Then every other pair of shoes I’ve had in my life has been wrong and yours are right?”

Manager: “Yes. I’m not going to exchange them; there’s nothing wrong with them.”

I told a few customers in the shop what was going on and they started to leave. To shut me up, the manager gave me the number of his head office, which I went home and called. The owner said he would ring the shop and tell the manager to give me new boots, an exchange, or a refund, whichever I wanted.

I went back and told the manager I didn’t want the boots anymore; I wanted a refund. He gave me a refund — of £70, the original price.

I didn’t tell him; he should not have argued with me.

Reconstruct Those Boots Yourself!

, , , , | Right | November 4, 2022

Customer: “The bottoms of these boots are worn out and I want to replace them.”

Me: “How long have you had them?

Customer: “About seven years.”

Me: “What do you use them for?”

Customer: “I work in construction.”

He did not get a replacement.

Having A Fit About The Fit

, , , | Right | November 2, 2022

A customer wants these really cheap Timberland boots. As most people know, if a pair of $150 boots are on sale for $65, that probably means that there are only a couple of sizes left.

Customer: “I’m a size ten.”

Me: “I only have that pair in size thirteen.”

Customer: “I’ll try them anyway.”

He puts them on and yells at me:

Customer: “What is wrong with you?! THEY DON’T FIT!”

Me: “Uh… my bad?”

I Don’t Work Here, Does Not Work Here, Part 45

, , , , | Right | October 29, 2022

A friend of mine needs nice-looking (but cheap) shoes for a fancy party, but we are also supposed to go to a big BBQ in an hour. We go to one of those cheap shoe stores where most of the boxes with different sizes are piled up right under the show models, so customers can help themselves.

While my friend picks out some shoes, I help him by grabbing different sizes of the models he picks just so he doesn’t have to walk back and forth himself and we will be done quicker. He is trying on shoes behind the shelf where I am grabbing shoeboxes and putting them back.

A lady comes up to me holding a pair of shoes.

Customer: “Do you have these in more sizes?”

Me: “I don’t know, since I don’t work here.”

Customer: *Immediately going red* “You’re a liar! It’s obvious you’re just a lazy employee! Get me your manager!”

I burst out in laughter, which makes her even angrier. She has already raised her voice but now she is truly yelling for the manager. The cashier in the front of the store hears her and walks up to us asking what is wrong.

Customer: *Pointing at me* “He is what’s wrong with this s***ty store. I want to see the manager!”

Cashier: “The manager went home at five. If you could explain the situation to me, I’ll be happy to—”

Customer: *Still yelling* “I will never come here again! I tell everyone I know not to come here!”

The cashier looked at me, confused, and asked what happened. When I told him, he walked back to the register, still with a confused look on his face.

Related:
I Don’t Work Here, Does Not Work Here, Part 44
I Don’t Work Here, Does Not Work Here, Part 43
I Don’t Work Here, Does Not Work Here, Part 42
I Don’t Work Here, Does Not Work Here, Part 41
I Don’t Work Here, Does Not Work Here, Part 40