If The Shoe Fits…

, , , , , | Working | March 1, 2018

(I am an assistant manager at a popular footwear store where customers pretty much find their own shoes unless they need help. My teammate this afternoon is a high-school-aged girl that has been employed longer than I have. A middle-aged gentleman has been in the sandal department for almost 30 minutes, trying on pair after pair of sandals. After checking in on him a couple of times, I decide to work on putting up a new display. Just when I start, the man gets my attention. He sounds both surprised and confused.)

Customer: “Well, I like these…”

Me: “Oh, you found a pair you liked?”

Customer: “Well, I mean I like these… but which one is men’s?”

Me: “Excuse me?”

Customer: “I didn’t realize that this aisle had men’s and women’s sandals in it.”

(I’m a little taken aback by his confusion, since most of the women’s sandals have rhinestones, excessive straps, and could be considered quite “feminine,” whilst the vast majority of the men’s sandals are made to look like the tires of a monster truck for soles, with cargo straps for uppers.)

Me: “Oh, sorry about the confusion. The sandals on the display behind you are the men’s sandals.”

Customer: “Well… I like these.” *he points to his foot, which has a traditional-looking brown sandal on it* “I just noticed that it says, ‘Women’s,’ on the box, but they’re the most comfortable I’ve tried on.”

Me: “Oh, okay.”

Customer: “Can I still get them?”

Me: “Sure.”

Customer: “The only thing I noticed that might make them look like women’s shoes are the heel.”

(The heel in question is less than a quarter-inch high, and is barely visible when he is standing, but my coworker comes by.)

Coworker: “Because those are women’s shoes.”

Customer: “But… you can’t tell unless you see the heel, see?” *points at the heel* “Otherwise, they look like regular sandals. Can I still get them?”

Me: “Yes.”

Coworker:*simultaneously* “No.”

Customer: *to me* “They’re really comfortable.”

Coworker: “They’re women’s shoes.”

Customer: *to me again* “You can barely see the heel.”

Coworker: “They’re women’s shoes!”

Me: “If they’re comfortable, and you are okay with the fact that they weren’t designed with men in mind, I say get ’em.”

Coworker: *pleadingly* “But they’re women’s shoes.”

(I give my coworker the “shh” sign and she looks at the man’s feet.)

Customer: “They’re really comfortable; none of the men’s sandals were comfortable at all. I think I’ll get them.”

Coworker: *almost sounding scared* “But they’re women’s shoes!

(I look at my coworker angrily, and mouth to her to stop talking.)

Customer: “I’ll take them. I’ll wear them out.”

(I walked the man to the register as my coworker feebly muttered one last time about the sandals being women’s shoes. The man left happy, and my coworker didn’t talk to me for the rest of her shift. I found out the next day that my coworker was a member of a Christian denomination that has very clear views that men and women should never cross dress, which might have explained her reaction.)

Grandma Was Never A Goody-Two-Shoes

, , , , , , | Related | November 22, 2017

(My grandma and my grandpa have taken my little brother and me out shoe shopping. My grandma only has one leg.)

Employee: “Hi there! Can I help you?”

Grandma: “Yes, I was wondering if I could get these half off?”

Employee: “Unless you have a coupon, no.”

(My grandma then pulls her pants up revealing her prosthetic leg.)

Grandma: “It’s just that I will only use one.”

Employee: “I am sorry; you still must buy both shoes.”

(They go back and forth for a few minutes before my six-year-old brother bursts in:)

Brother: “Just buy the shoe, Grandma, or Grandpa might shove it where the sun don’t shine!”

Laziness Is The Sister To Bickering

, , , , | Working | September 12, 2017

(I work in a small shoe shop with three different storeys to store the shoes. It is a very old building with a lot of stairs. A customer wants to try on a pair of shoes that is stored on the top floor. There are only two of us working.)

Me: *to my colleague* “You go get it; I went up last time.”

Colleague: “Why should I go and get it? You go.”

(We bicker for a moment, and I realise how this must look to the customer. I turn to address her.)

Me: “We’re sisters.”

Customer: “Ah, that makes sense.”

Email Failed To Get A Job

, , , , | Working | August 15, 2017

(I call a possible employee with a job offer. She had listed her cell phone as the best means for communication. I call her three times with no answer and I send her two emails. I do just about everything but literally knocking on her home address. After a week of no replies I move on to the next person on my list. Two weeks later the girl who didn’t answer my multiple phone calls and email comes into the store.)

Woman: “Hi, my name is [Woman] and I’m just checking in on my application.”

Me: “Oh, yeah… I tried calling you and emailing you to offer you a job and you never replied.”

Woman: “Oh, wow, really? I’d love a job! This is so unexpected—”

Me: “No, no. I wasn’t offering you a job. I mean, I WAS, but you never replied so I went to the next person on my list. Here’s a tip: if you’re expecting a job offer, check your email and cell phone regularly, especially if you list them on your resume.”

Woman: “Well, I’ve been getting a lot of telemarketing calls so I don’t answer calls anymore.”

Me: “What about email? I emailed you twice.”

Woman: “I’m worried about viruses.”

Me: “Okay. So listen, these are common worries but if you’re this type of person, then don’t list cell phone and email as main ways of communicating with you.”

Woman: “Well, my mom told me I had to. I’d prefer FaceTime-ing or Skype.”

Me: “The only time I’d EVER FaceTime a possible employee for a job is if they live far away, which you don’t!”

Woman: “So… no job, right?”

(No, she didn’t get the job.)

Job-Seek And Destroy

| Waterloo, ON, Canada | Working | May 31, 2017

(I am the manager at a shoe store. We are hiring seasonal employees for the summertime. A teenage girl comes in to hand in her resume. I review it and a week later we set up an interview time via email.  However, when her interview time comes around a different girl comes in.)

Girl #2: “Hi, I’m here for my interview with [My Name].”

Me: “Uh, are you [Name On The Resume]?”

Girl #2: “Yes.”

Me: “Huh. I could’ve sworn it was a different girl who came here two weeks ago. She had bright red hair and cat eye-glasses. Did you change your look?”

Girl #2: “Oh, no, it was a different girl. I was studying for my finals so I had my best friend go around and hand out my resumes.”

Me: “You know that’s kind of misleading, right? A lot of employers place first impressions very high on their list. I agreed in an email to an interview with the girl who handed in the resume. You know she didn’t even tell me she wasn’t you?”

Girl #2: “Oh, yeah, I told her not to. I felt it would be too confusing.”

Me: “Uh-huh.”

(Her phone dings and she unlocks her phone right in front of me.)

Girl #2: “Oh, my mom just texted me that I should mention I’m going to be going away for most of July. We’re going to Cuba for my graduation gift. This won’t be a problem, right? You guys need employees and I can work for most of the summer. Well, until August… I think. Let me text my mom and—”

Me: “I think you should just go home.”

(Honest to God, this wasn’t even the worst possible employee that came in.)

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