Eel Lady Attacks!

, , , , , | Right | April 19, 2019

(I’m a sushi chef in a small kiosk in a grocery store. We rent the kiosk from the store but are owned by a parent company. One of the rolls we have is slices of eel on balls of rice, topped with sesame seeds and a sauce.)

Customer: “EXCUSE ME!”

Me: “Yes, ma’am?”

Customer: “What are these… things on the eel?!”

Me: “Those are sesame seeds, ma’am.”

Customer: “I don’t want them! Make me a new one this instant!”

(She then opens the package containing the sushi and throws it at me, hitting my chest and smearing sauce down my front. I stare at her and slowly turn, making her a new set with no seeds. I hand it to her and she walks away, no thank you or apology. Twenty minutes later, she storms back up, and again, she throws the eel at me, this time hitting my face, as well.)

Customer: “THERE ARE NO SESAME SEEDS!”

Me: *trying to keep my cool, because I need the job* “Ma’am, you requested that I make you a roll with no seeds.”

Customer: “Don’t you lie to me, you little b****! I want my g**d*** roll made right!”

(I very quietly made her a new roll, this time pouring the seeds into a sauce cup with a lid. I handed it to her, and she left again. Ten minutes later, the lady came back with a grocery store manager, demanding that I be fired for my rudeness. He listened to my side and told her that even if I had done anything wrong, he had no authority to fire me, as I was not his employee. She stomped her feet in the most childish way and stormed out. Thirty minutes later, I looked up to see Eel Lady, as she is now known, walking back through the door, her cheeks puffy. She walked up to me, chewing, and then proceeded to spit chewed-up eel and rice all over me. Eel Lady was then escorted out and permanently banned from the store.)

Unfiltered Story #142214

, | Unfiltered | March 2, 2019

(I’m a newbie cashier in a very small newsstand that sells souvenirs like mugs, shirts. The POS system isn’t very sophisticated because most of the customers only buy one or two things.)

Customer: “Here, all these.” *dumps a HUGE pile of items on my small counter*

Me: *begins to ring it up* “Ma’am, I have to tell you…our system isn’t very good so all sales are final. We can’t return items or give refunds.”

Customer: “That’s okay! I’m SURE I want everything!”

(She goes off to browse and puts even MORE stuff. I call for help, but the manager’s away. I do my best and after about an hour, I get it done.)

Customer: “It’s about time, I’m in a hurry you know! I have an appointment with my therapist!”

Me: “Well, your total is….$450.”

(She hands me a credit card and I run it, after explaining again that there’s no refunds.)

Customer: “Actually…that’s too much. I’ll take this and this out.”

Me: “Ma’am, I told you there’s no refunds! I already ran your card and it went through!”

Customer: “WHAT?! How dare you say that? What kind of store doesn’t let you take off a few things?!”

(She rants and raves, screams and stomps, demanding that I take off a few things even though I told her we can’t. Finally the manager comes over and she goes completely ballistic on him too. He pages his superior, the store manager, who does it after 20 min.)

Store Manager: “Sorry about that, ma’am here’s your receipt.”

Customer: “Your employees need to be fired! I missed my appointment for their laziness!” *storms off with 30 bags*

(I quit that day.)

Let Me Check The Non-Existent Back For The Non-Existent Flower

, , , , , | Right | March 1, 2019

(I work in a small flower stall on a pretty busy street. We just got our flowers and stuff in the morning, and we do not have any storage rooms, which is pretty obvious. During my shift a customer comes up.)

Customer: “Do you have [flower] in red?”

Me: *knowing that this flower does not exist in that colour* “No, sir, I’m sorry, but this flower does not exist in red; therefore, we do not store it.”

Customer: “Are you sure?”

Me: “I am pretty sure, because it does not exist.”

Customer: “You just don’t want to look it up in your storage room.” *leaves angrily*

(Where the f*** are we supposed to have a storage room if we just have a small stall in the street? Some people.)

That Girl Is Trouble… For The Customers

, , , , , | Working | February 21, 2019

(I work at a kiosk inside of a mall. This particular kiosk is even smaller than many other types of kiosks, so it’s exceedingly rare for there to be two or more employees at the same time. I have just handled a customer complaint, and after my attempt to remedy the situation, I get a call from my boss.)

Boss: “Hey, just calling to check how things are going.”

Me: “Yeah, I encountered a little problem not too long ago. Who was working last Saturday?”

Boss: “I was.”

Me: “Sorry to ask, but are you 100% sure? You didn’t hire anyone new or anything?”

Boss: “No, why?”

Me: “Well, a customer just complained about something that happened last Saturday. I’m having a hard time believing it was you because it’s not likely you would’ve made this kind of mistake, and the customer was complaining about a female employee. I thought we were all dudes here.”

Boss: “Did you say a female employee? Oh, g**d*** it. Not again!”

(It turns out his girlfriend visits him at the kiosk to hang out, and when he steps away to go to the bathroom or grab lunch from the food court, she approaches every passing mall patron very aggressively. Of the few sales she manages to obtain, she doesn’t explain the products or the kiosk’s policies adequately, causing frustration to the customer down the line. My boss still isn’t sure why she does this, because she isn’t getting paid for this work, and he has asked her, multiple times, to stop.)

The People That Spam Was Made For

, , , , , | Right | November 15, 2018

(I work in a cell phone kiosk. A customer comes in to reset his email password. He is an older gentleman and has mentioned in passing that he is married.)

Customer: *almost whispering* “So, those pop up ads with the cute girls… Those aren’t good, right?”

Me: “No, sir, they’re a scam.”

Customer: “Well, my friend said they were trying to steal from me.”

Me: “Yes, that’s correct.”

Customer: “Well, I just wanted to be sure. Are you sure I shouldn’t click on those pop-ups?”

Me: “Yes, I’m sure.”

Customer: “How do I see the porn in my email?”

Me: “…”

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