Unfiltered Story #137045

, , , | Unfiltered | January 19, 2019

(I am working one of the front desks, checking in patients and answering questions. A girl who barely looks sixteen, but is holding car keys approaches the desk.)
Me: “Hi, are you here for an appointment?”
Teen girl: “No, my aunt told me to make her an appointment with you.” (she hands me a sheet of information about her aunt. (Neither the name, address, or phone number come up in the system.)
Me: “Hm. Okay, do you know which doctor she usually sees?”
Teen girl: “Um, I don’t think so.”
Me: (figuring I can narrow it down) “That’s not a problem. Did she say what she needs an appointment for? What’s been bothering her?”
Teen girl: “She said she wants to see her doctor because her veins are too close together or something.”
Me: (perplexed, still trying to get a firm answer) “Has she been diagnosed by a different doctor? Does she have a prescription or anything to help her? Like a cane or orthotic shoes?”
Teen girl: “I guess, it’s not like, pills but she wears special socks for it.”
Me: (putting the pieces together) “Okay, so she needs to see someone about the veins in her legs? We have a lab downstairs that’s just for issues like hers, or there are the primary care doctors on this floor for general appointments.” (I begin to reach for a printout of our primary care staff, but she interrupts me)
Teen girl: “No, no she said she has to see a special vein doctor. She told me she only wanted to come back here because a woman doctor was in charge. My aunt doesn’t trust man doctors, I dunno, she’s old so she doesn’t like anyone.”
Me: (lightbulb goes on, there is only one female doctor in our lab, the other females being lab technicians and nurses) “Okay, then she wants to see Doctor ‘Name’. I’ll put in a request in to the lab, they should give you a call later today.” (Still trying to get a more specific answer, I catch her attention before she leaves reception.) “Just to make sure, under ‘Reason for Visit’, she’s having circulation problems in her legs?”
Teen girl: “Yeah, they should know that. I mean, they saw her before. My aunt just said to come here and make her an appointment with the vein doctor. I don’t know what kind of problem she has. Like, I asked her why, but she was trying to hurry me so she kept saying she has very close veins and the doctor can fix it.”
Me: *blinks and keeps a straight face* ……Ah, okay. I’ll send the request to the lab, and someone should call you in a few hours with the time of the appointment.”

(Although “very close” veins could become an issue, I don’t think varicose veins are caused by circulatory snuggling.)

These Guys Are A Dime A Dozen

, , , , , | Right | January 18, 2019

(A man comes into my sub shop and orders. It’s the popular setup where you choose items as you go down the line, and he’s condescending the whole way. I’m used to this, so I brush it off. Then, we get to the register, and I tell him his total, which ends in sixteen cents. He pulls out his change, and he only has eight cents, all pennies. I say:)

Me: “Well, you could give me one so you’d get less change back.”

Customer: “No, I don’t have enough.”

(Then he hands me all his ones and the pennies and looks at me expectantly, so I count it and tell him he’s short.)

Customer: “See? I told you I don’t have enough,”

(He grabs the money back out of my hands. I try to explain, but he starts talking over me.)

Customer: “Yeah, I have to give you a bigger bill. What are you, a [Local School] product? That would explain why you can’t count.”

(He keeps mocking me while I count out his change, and I finally hand it to him and say:)

Me: “Now, see, I’m handing you four pennies. If you’d given me one, I’d be handing you a dime, instead.”

(He goes silent, and then almost whispers.)

Customer: “Oh. Now I feel like a jerk.” *hustles out of the store*

Couldn’t Dial Up The Right Song

, , , | Working | January 16, 2019

(A former coworker of mine was quite the office flirt. One day, the two of us and a new girl are sitting together at lunch and I decide to be a bit of a smart aleck.)

Coworker: *to new girl* “Hey, do you like dubstep?”

Me: “I don’t know why you like that stuff. If I wanted to listen to a dial-up modem, I’d go back to the 90s.”

Coworker: “You know what, [My Name]?! Dubstep does not sound like a dial-up modem!” *to the new girl* “Let me show you.”

(He opens up a music app on his phone and selects a dubstep station. In a beautiful coincidence, it randomly selects a song that starts with the actual sound of a dial-up modem. The new girl and I can’t contain our laughter while our coworker turns red.)

Coworker: “G**D*** IT!”

Working Up The Career Ladder Means Forcing Others Up And Down One

, , , , , | Working | January 15, 2019

(I work in a large retail chain. In the back room, we have large racks of steel varying from about ten to twelve feet tall. As such, the top shelves are reserved for bulk items shrink-wrapped on pallets; we don’t need what’s on the pallets as often, and when we do, we can get it down with a machine.)

Assistant Manager: “Hey, uh…. [Coworker]?”

Coworker: “Yeah?”

Assistant Manager: “I’m so sorry… but [Store Manager] has a new rule about merchandise on the top shelves back here.”

Coworker: “What is it?”

Assistant Manager: “I’m so sorry. I’ve been fighting him on this for weeks, but he’s absolutely put his foot down. We don’t have a choice.”

Coworker: “You’re kind of scaring me here; just tell me.”

Assistant Manager: *long sigh* “All the pallets have to be taken down, and either put on the shelves on the sales floor or have displays made out of them… And then the top shelf has to have loose merchandise, same as the other shelves.”

(My coworker is stunned by the sheer idiocy of this.)

Coworker: “[Assistant Manager], no way! I’ll have to spend almost my whole shift going up and down a ladder putting things up there, if my legs don’t give out before I’m done! Also, do you have any idea how much that’s going to slow us down for every shift after? What if the system says I need an item that’s at the bottom of a pile on the top shelf? I’ll either have to take someone else’s time up handing items back and forth to them, or I’ll have to go up and down the ladder for one item each time until I can get to the one I actually need, and then go up and down the ladder again just to put back what I had to take down! I can’t tell if [Store Manager] is really this dumb or just actively sabotaging us at this point!”

Assistant Manager: “I know, I know! There’s nothing I can do; he won’t take no for an answer anymore. It needs to be done tonight. We have to deal with it!”

(At the end of the night, I check in with my coworker, where she tells me about the decision made and the conversation she had with the assistant manager.)

Me: “Oh, my gosh, that’s awful! I mean, I can’t say I expect much else from [Store Manager], but still. Are you okay?”

Coworker: “Well, I’m angry, my legs feel like jelly, and I’m not at all looking forward to next shift, but I’m just glad at least tonight’s over.”

(The morning shift workers start coming in and my coworker begins informing them about the absurd decision. The assistant manager pops around the corner.)

Assistant Manager: “[Coworker]! DEAL! WITH IT!” *walks off*

Lack Of Register Does Not Register, Part 12

, , , , , | Right | January 13, 2019

(It’s a relatively quiet morning at the grocery store where I’m a cashier. Only one or two registers have customers and no one is waiting in line. I’m at my register with my light on, waiting for the next customer when one approaches and looks at me for a moment.)

Customer #1: “Are… are you open?”

(I assure the customer that I am indeed open, ring them out, and send them on their way. An hour or so later we have more customers in the store but are still not terribly busy; there are no long lines. I am in the middle of assisting a customer when my supervisor comes up, turns off my light, and puts up the “register closed” sign.)

Supervisor: “Go ahead and take your break after this customer.”

(Moments after she leaves, [Customer #2] approaches my register and sets his basket down without a word.)

Me: “I’m sorry, sir, this register is closed.”

(The customer says nothing, just stares straight at me like he’s trying to Jedi mind trick me into delaying my break to help him so he doesn’t have to walk three feet to the next register with no line.)

Current Customer: “Dude, her light’s off. She’s closed.”

(The man continues staring at me a little longer. Finally, he leaves. I thank my current customer, finish his transaction, and take my break. Sometime later, towards the end of my shift, I’m once again waiting at my register, with the light on, for the next customer when one approaches me and hesitantly asks…)

Customer #3: “Excuse me? Is this register open?”

Lack Of Register Does Not Register, Part 11
Lack Of Register Does Not Register, Part 10
Lack Of Register Does Not Register, Part 9

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