The Route To Upsell Is Paved With Good Intentions

, | Trois-Rivière, Canada | Working | May 8, 2012

(I recently bought a new computer to replace my previous one, which is over 20 years old and is completely obsolete. The following happens at an electronics store while I am shopping for a new modem. As the salesman shows me different models of modem, the conversation shifts to my new computer.)

Me: “I’m glad we finally bought a new computer. The old one is really obsolete. Surprisingly, it’s still working!”

Salesman: “Wait, so you have two computers now? Well, you should buy a router rather than a modem. That way, you can get internet on both computers.”

(The salesman immediately puts the modems away and starts looking in the routers alley, which are around 20 bucks more expensive than a modem.)

Me: “No, no. We are putting the old computer away. We will just use the new one.”

Salesman: “Well, if you had a router, you could still use the old one just in case.”

Me: “No, no. The old one is a 1990 Power Mac. It’s pretty obsolete nowadays, so we won’t use it anymore. I just need a modem for the new one.”

Salesman: “Your new computer is a Mac, too?”

Me: “Uhm, no.”

Salesman: “Then, I’ll have to find a router compatible both with Mac and PC. Let’s see…”

(Ignoring me, he starts searching in the expensive end of the router section.)

Me: *giving up* “Let me guess. You guys get a commission on all sales?”

Salesman: *absentmindedly* “Yes, why do you ask?”

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Some Things Can Weight To Be Said

| Toledo, OH, USA | Working | May 8, 2012

(I work at a large factory and am spread across all three shifts. Sometimes, I don’t make it to certain areas for weeks. I’m also a newlywed of one year, and am the same size as when I got married. One day. I run into an older female employee.)

Employee: “Wow! Haven’t seen you in a while!”

Me: “Yes, sorry. It’s been crazy around here.”

Employee: “So, I have a question.”

Me: “Sure, what is it?”

Employee: “Are you expecting?”

Me: “No, ma’am, I’m not.”

Employee: “Oh! Well, marriage looks good on you then.”

Me: “Um, thanks?”

Employee: “Don’t worry, dear. I gained 40 pounds after I got married!”

Me: *speechless*

Employee: “There’s no shame in letting yourself go a little.” *winks*

Me: *speechless*

Consider Yourself Ameliorated

| USA | Working | May 7, 2012

(I work as an assistant. My boss tends to be really rude and always assumes he’s more intelligent than the people he’s talking to, but he usually isn’t. He also assumes I’m gay because he calls it a “lady job”, so I can’t wait to introduce him to my girlfriend at a company party.)

Boss: *shaking my girlfriend’s hand* “Oh, I thought [my name] was gay.”

My Girlfriend: *trying to be polite* “If he is, that’s news to me!”

Boss: “Well, it’s good that you were able to fix him. After all, we don’t want people like that working here. And we’re all always improving and ameliorating our lives, aren’t we?”

My Girlfriend: “Those are synonyms, and I don’t think that their definitions are what you’re actually trying to say, but okay…”

Boss: *condescendingly* “Young lady, they are NOT synonyms.”

My Girlfriend: “To ameliorate something is to alter or change something for the better. So yes, they are. And, even if [my name] was gay, who says that’s bad or in need of improvement? People are who they are, you know.”

Boss: *snidely* “It’s cute that you think you’re smart enough to compete, but—”

(At this moment, my boss’s boss approaches. He has apparently been listening in on the entire conversation.)

Boss’s Boss: *to my boss* “You’re fired. Clean out your office tomorrow.” *to me* “I have an opening for an executive assistant on my personal team that I’d like to offer you.” *to my girlfriend, shaking her hand* “It was lovely to meet you. I hope you can join us all for lunch sometime this week!”

(I found out later that my boss had had a few discrimination complaints filed against him over the years, and when his boss overheard what he was saying, he’d had enough. I did take that promotion, and my new boss, his wife, and my girlfriend and I all have lunch at least twice a week!)

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Misery Loves Companies

| New Mexico, USA | Working | May 7, 2012

(Note: It is Valentine’s Day, I am single, and a bit upset about it. This occurs when I am calling to order a new ATM card from my bank.)

Employee: “Okay, you should be getting your new card in the mail within a few weeks.”

Me: “Awesome. Thank you.”

Employee: “No problem. I should probably wish you a Happy Valentine’s Day, but I f***ing hate today!”

Me: “That is exactly what I needed to hear!”

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Management Reserves The Right To Abuse Service

| Paris, France | Working | May 7, 2012

(I am a male customer being waited on by a female employee. An older man, visibly intoxicated, is being noisy, bothers the ladies and even regularly turns down the lights in the bar. The employees just let him frolic around.)

Me: “Excuse me, miss. Is this man a regular or something?”

Employee: “He’s the manager, sir…”

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