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You Can’t Say You Weren’t Warned

, , , , , | Healthy | May 23, 2022

I’m in hospital for a minor operation. The letter for the appointment asks you to arrive at a specific time and makes it clear that they ask a batch of people to arrive at the same time, and then they see them one by one.

As I go in to be seen, I pass a guy getting stroppy with one of the nurses.

Guy: “I’ve been waiting an hour! When am I going to be seen?”

Nurse: “There are currently three people ahead of you in the queue, but it depends on how long their procedures take.”

Guy: “Can’t I go outside for a smoke?”

Nurse: “You can, but if you aren’t here when we call your name, you will have to go to the bottom of the list.”

A couple of hours later, I’m all done and on my way out, and I pass the same guy again.

Guy: “What do you mean, I’m at the bottom of the list?!”

A Little Kindness In Hard Times Goes A Long Way

, , , , , , , | Working | May 22, 2022

CONTENT WARNING: Pet Death

 

My husband and I had just dropped our rabbit off at the vet’s; she was not doing well and the outlook was not hopeful. We needed some groceries, so we were in the discount supermarket next door when we got a phone call to tell us that our rabbit had had a seizure and ask if we wanted them to attempt resuscitation.

As we were next door, we said we’d be right over, but we had a basket of shopping. My husband refuses to be one of those people who just leave stuff in the wrong place, so he handed it to a cashier.

Husband: “I’m sorry. Our pet is dying, so we need to go, but we’ll be back for our shopping.”

Our rabbit sadly passed away, and after saying our goodbyes, we went back to the supermarket to get our shopping. As soon as the cashier saw us — I was still sobbing — she left her till and the large queue. She’d put our basket in the chiller out the back to stop anything going bad. She gave me a hug and got a colleague to open a till so we could just get our things and go.

The supermarket in question has a reputation for curt service and scanning items too quickly, but that cashier made a terrible night slightly more bearable. It really stood out as an example of people caring, which doesn’t happen too often these days.

What Do You Mean, The Whole World Doesn’t Revolve Around Me?

, , , , | Right | May 20, 2022

I’m grabbing something to eat before an appointment. As I’m people-watching, I see an old lady looking lost. She spots me and, through broken English, asks me:

Old Woman: “I need [Doctor’s Surgery], where?”

Me: “Oh, I’m heading there, too. It’s down there, then turn left at [Shop], keep going, and you can’t miss it.”

Old Woman: “You go there?”

Me: “Soon, after this.”

I motion to my lunch.

Old Woman: “You take me?”

I have a burrito barely holding itself together. I move, I lose.

Me: “After this! Or it’s down there and turn left.”

Old Woman: “You take me now.”

Me: “No, I’m not ready. You can wait or go by yourself.”

She grabs my sleeve and tugs at it. She’s a little old lady, and I’m a weighty guy, so that doesn’t work. She gets more frustrated and goes to hit me with her bag, but she thinks better of it. All the time, she’s stopping me from finishing my lunch and making it even less likely that I will help her.

Eventually, she gives up and goes in the direction I told her. She is at the reception desk already when I go in.

Receptionist: “Your appointment is for tomorrow. Tomorrow? Wednesday.”

Old Woman: “No I’m busy. He see me now.”

Receptionist: “No, he’s busy. He doesn’t have time to see you now. You need to come back tomorrow.”

This went on for some time. Luckily, another receptionist called me over and I went straight in. The woman wasn’t there when I got out, so I assume she took the hint. Some people want the world to run by their rules!

Mental Rental

, , , , , , | Right | May 19, 2022

I make the decision to move across the country temporarily to look after a very ill family member. It’s likely to be for at least six months, probably longer.

Rather than sell my flat, I put it up for rent and let an agency manage the day-to-day. Luckily, it gets let very quickly, the monthly rent is secure, and I don’t have to worry about it. The tenants are made aware that it’s a six-month deal with a slim chance of extension. They are given six months’ notice as they sign up.

It’s not long before I get requests from the tenants through the agency about the flat. Can they hang up pictures, can they paint this wall, can they put the tumble dryer somewhere else?

I flat-out say no. It’s a short-term let. I’m not having someone redecorate my flat.

Nearly six months pass. Things aren’t going well with the family member, yet I have to make the trip back to my home city for an inspection of the flat before signing the existing tenants for another six months.

When I get inside, it’s clear that they have ignored every declination. Everything I said no to has been done, and more: rooms are painted, appliances and furniture are missing, and there’s damage in the strangest places.

I’m horrified. I’ve been through a lot this year; I don’t need this, as well.

Me: “What the h*** happened here?”

Tenant: “What do you mean?”

Me: “My flat — why have you decorated it?!”

Tenant: “It’s only paint. I think it looks better.”

Me: “Where the h*** is my furniture? Where is the tumble dryer?”

Tenant: “Chill out, it’s safe. It’s in storage.”

Me: “What storage?!”

Tenant: “The basement storage.”

Me: “I don’t own any storage! It’s probably been thrown out by now.”

Tenant: “Just chill out. I’ll get another one.”

Me: “Yeah, you will, or I’m kicking you out.”

He goes on and on about his “rights”. It only takes a quick phone call to the agency for them to explain he is way out of order and detail just how many times and in how many ways they explicitly told him not to do this.

Tenant: “Well, what now, then?”

Me: “I don’t renew your term, I kick you out, and your deposit goes partway to fixing everything you ruined.”

Tenant: “What? But I don’t have anywhere to go!”

Me: “And?”

Tenant: “What if I fix it?”

Me: “Fix it? The whole flat. In two weeks? I don’t think so.”

Tenant: “Come on. My mate is a decorator. I’ll put it right.”

I should say no, but I am tired and emotional.

Me: “Just paint the walls magnolia. The damage gets repaired professionally by my guy. You replace my property.”

Tenant: “No worries. I’ll get it done.”

I shouldn’t have been surprised when I got a call from the tenant telling me he had decided not to seek an extra six months at the flat. When I got back the keys, I found that he had made a half-a**ed attempt at painting the walls and repairing some of the damage.

He left a broken tumble dryer and didn’t replace the furniture. He had the cheek to try to get back his deposit, which was unsuccessful.

The flat sat empty for another five months as I still couldn’t afford to get it back to a good standard.

Never again.

I Can’t Believe It’s About Butter

, , , , , , | Right | May 18, 2022

I work for a multinational company that has a hand in home appliance insurance. We sell repair plans to people who need their fridge, freezer, or washing machine fixed, or people who want to insure their new TV, etc. Our call volume is through the roof at the time of the first lockdown, so we prioritise our customers who need appliances repaired for such things as storing medical equipment.

Today is a hectic day. I get a call from a rather irate but well-spoken lady. 

Customer: “I’ve been trying to get in touch with you all morning. I just don’t know what to do anymore. Can you help?!”

Me: *Bracing myself* “I’ll try my best.”

Customer: “I went to [High-End Supermarket] and purchased their spreadable butter but… and it… it just… it just won’t spread. I’ve ripped holes in all my sandwiches! Tell me, which shelf should I be putting my butter on in my fridge? Is there a specific shelf?”

It’s worth mentioning before I give you my reply that the call before this was from an elderly chap whose washing machine broke down and needed repairing as they needed bedding regularly due to a medical condition. The call before that was from an upset mother whose fridge freezer had broken down and contained her young daughter’s insulin.

This lady not only called to ask for something that could be found on Google in ten seconds, but she had to have lied on the automated options to get through to the priority line, taking the place of someone who actually needed help.

Me: “Did you really call to ask which shelf to put your butter on? I would refer back to the manufacturer of the butter for their guidance or better still, the manufacturer of your fridge freezer. Stay safe and goodbye.” *Click*