Just Say Hanukkah Matata And Move On

, , , , | Right | July 19, 2018

(This story takes place about a month before Christmas. We don’t order product for the store. It is a large chain, and the company determines what we do and don’t sell. I am just a sales associate at the time. Also, everything in the store is cheaper than $5.)

Customer: *walks up to me on the sales floor* “Do you sell anything for Hanukkah?”

Me: “No, I’m sorry we never got anything like that in.”

Customer: “Well, why not?”

(I explain to her the product situation and she gets angry.)

Customer: “This is ridiculous. How am I supposed to celebrate without [specific products]?”

Me: “I’m sorry, ma’am, but there’s nothing I can do. You can try another store, but it may be a bit more expensive.”

Customer: “This is insane. I want [specific products] and I don’t want to pay a lot for them.”

Me: “Ma’am, again I’m sorry, but there is nothing I can do.”

Customer: “Well, a complaint needs to be made.”

Me: “I understand. If you would like to contact our corporate office–“

Customer: *cuts me off* “You want me to complain? That’s your job; you’re the one that doesn’t have what I need.”

Me: “You want me to complain?”

Customer: *now yelling* “Yes, you don’t have what I need and it’s your job to make sure that I get it. Take care of it now.”

Me: “Have a nice day, ma’am.”

(I turned around and walked away only to hear her complain to another associate.)


Are you often annoyed by people? We feel your pain. Find relief at our Antisocial collection in the NAR Store!

Her Brain Is Out Of Battery

, , , | Right | July 19, 2018

(I’m a specialist in cameras, and work a lot as customer service’s technician.)

Customer: “This camera my boyfriend bought me is missing its charger.”

(I notice the model and know the problem right away.) 

Me: “That camera doesn’t come with a charger, as it uses four AA batteries.”

Customer: “What?”

Me: “You can’t recharge batteries in that camera, so it doesn’t need a charger. You just replace the batteries. They are just behind you; you need to buy a new pack.”

Customer: “But it was working before.”

Me: “Yes, as it was provided with batteries. Now they are out of power, and you need to replace them with new ones.”

Colleague: *next to me* “The batteries are dead. You need new ones.”

Customer: “But cameras come with chargers.”

Me: “Selected models do, yes, but some current cameras don’t; they are powered by disposable batteries. Buy a new pack, and I can show you how it works.”

Customer: *just walks off, confused*

The Vendor Defender

, , , , , | Right | July 18, 2018

(I’m a vendor. I represent certain companies and the products they make. I am working with a manager in dairy with some juice our company makes. This occurs while we are standing and going over upcoming events. The manager is female, in store apparel; I am male, with my company logo all over me.)

Customer: “Excuse me, sir, where can I find [obscure item]?”

Me: “I’m sorry; I have no idea. This lady here—” *points to manager* “—knows everything about this area and can answer that for you.”

(After she directs the customer…)

Me: “While we are standing here, if everyone asks me questions and not you, you have to buy these displays.”

Manager: “You’re on!”

(Cue six people coming up to us in the span of five minutes –all different ages, both male and female. All of them come up to me. To my surprise, even the women immediately come to me.)

Manager: “THIS IS GARBAGE!”

Me: “Sign here, please!”

This Is Why We’re In A Recession, Part 79

, , , , , | Right | July 18, 2018

(I work in a single-location clothing boutique, and the credit card chip reading machines aren’t always up and running for smaller businesses. Because of this, we check ID on every credit transaction, no matter the amount.)

Me: “Okay, ma’am, your total is [total].”

Customer: *hands me an unsigned card*

Me: “And would you happen to have your ID on you?”

Customer: *side eyes me, but pulls it out* “W… Why do you need my ID?”

Me: “It’s just our policy, especially if the card is unsigned!”

Customer: *stares blankly*

Me: *trying to make a joke* “I’m just making sure you’re spending your own money!”

Customer: “But… but I’ve had this card since 1986. Why wouldn’t it be my money? You’re supposed to sign your card?”

Me: “Oh, that’s what the little box on the back is for! At any rate, we’d just rather check ID, to make sure you and we are protected.”

Customer: “But it’s my money.”

(She then wandered away, totally confused about how someone who wasn’t her could be using her credit card. Poor lady.)

Related:
This Is Why We’re In A Recession, Part 78
This Is Why We’re In A Recession, Part 77
This Is Why We’re In A Recession, Part 76

Daylight Saving The Classics

, , , | Right | July 18, 2018

(I am the customer in this story. This takes place just after Daylight Savings Time goes into effect in Europe. I walk into a store and see the store owner awkwardly balanced on a chair, adjusting a clock that is mounted on a high shelf.)

Me: *singing* “Oh, the times, they are a-changin’!”

(I couldn’t help it, but at least she laughed.)

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