Unfiltered Story #192937

, | Unfiltered | April 28, 2020

*I work at a rather popular television jewelry show, where I’m a customer sales agent. It was very early in the morning, I hadn’t gotten a lot of sleep, nor had I been able to get coffee yet.*

Me: thank you for calling (work), this is (name), how may I assist you?

Customer: I got disconnected from your other caller, and i just need to order these couple of things.

Me: sure no thing! I just need the phone number used to access your account.

(We do a lot by phone number. The phone you call in with when you place your first order is the phone that pulls your account up, unless you change it. Sometimes, even though the number is right, it still won’t pull up the account. Most unfortunately, this was the case)

Customer: *Gives me the phone number she’s using now.*

Me: Sorry ma’am, but you did specify that you have ordered with us before right?

Customer: *Getting immediately irate.* YES. OH MY GOD. WHY CAN’T YOU JUST PULL UP MY ACCOUNT? I GAVE YOU MY NUMBER.

Me: Yes ma’am I understand but the number you gave me isn’t pulling anything up, and I’m afraid sometimes it’s not that simple. May i please have your first and last name?

Customer: *Angrily yells out name.*

Me: *I put in her name, but it still doesn’t pull anything up. I’m starting to think she’s got us mixed up with the wrong jewelry television show, but i press on, trying not to let my sarcasm out to play.* Sorry ma’am, are you sure you’ve ordered with us before? What’s your CID (customer Identification #)?

Customer: You’re telling me that you’re too stupid to pull up my account, so now I have to get out of bed and go into the living room to get my number because you OBVIOUSLY don’t know how to do your job? *Stomps off, comes back a minute later, gives some random long number.*

(Our numbers are only about the first and half of the second of a credit card number. What she gave me was way longer).

Me: I’m sorry ma’am but nothing you’re giving me is pulling an account up. It would be much simpler if i just made a new account for you, and it would only take about two minutes of your time to get one pull-”

Customer: *Cussing me out.* I’M GOING TO HAVE A WORD WITH YOUR SUPERVISOR AND GET YOU FIRED. *Hangs up phone.*

Sadly, it did not end there. Right after that, I got another call, and it was HER again, and this is how this one went down.

Me: *same greeting.*

Customer: I hung up on this one stupid girl because she couldn’t pull up my account and i need you to do this for me. She needs to go back to her home country (I’ve lived in Romania, England, New Zealand, and here in the U.S, so i have an accent) because she obviously doesn’t know how to do her job.

Me: Okay what’s your number?

(goes through the same crap, only this time when i tell her it didn’t work, she verifies again, screaming)

Customer: IT’S (area code) (part of number) OH MY GOD I CAN’T BELIEVE HOW STUPID YOU ALL ARE. DO YOU WANT ME TO HANG UP ON YOU TOO? YOU’RE ALL STUPID, AND I’M GOING TO HAVE YOU ALL FIRED. YOU JUST LOST A LOYAL CUSTOMER AND i’M NEVER ORDERING FROM HERE AGAIN.

Me: *at this point I’ve reached my limit, and if I get fired so be it.* Ma’am, with no due respect, I’m that girl you talked to, and I REALLY don’t appreciate you talking to me like that. I’m not stupid, and for your information I just got back from studying abroad in New Zealand. FURTHERMORE, I’m studying to be an infectious disease specialist, and someday I’m going to be working for the W.H.O. That’s World Health Organization, because you don’t seem like you know. Sorry we’re not f*cking robots that know everything all the time. I don’t want you as a loyal customer because you are the rudest, most disrespectful, inconsiderate person on the planet, and i don’t give a rats a$$ if we lose you. In fact, I will be celebrating. And no, I’m not showing you respect; you can’t demand respect without giving it. Have a nice day. *Hangs up on her.*

(my supervisor actually called me over and talked to me because she did in fact call and complain. My boss said that while what I did was most certainly called for, because the woman was in fact what I said she was, that i need to watch what i say regardless because the higher-ups can listen and can still fire me and my boss. But my boss also said she gave her a stern talking to as well. I actually got her a few other times, and she remembered me. She was A LOT nicer to me the next time around).

Best Not To Pursue This Younique Vector

, , , , , , | Friendly | April 24, 2020

After several years of not being in contact, a friend from college messages me on social media.

Friend: “Hey, girl! How’s it going?”

Me: “I’m good. How are you?”

Friend: “I’m great. Hey, listen. I just partnered with this great company and I obviously thought of you right away. I’d love to schedule with you sometime to tell you more.”

Me: “What is it?”

Friend: “Oh, it’s a lot of info to go over via text. What about lunch tomorrow?”

Me: “I don’t know. What’s the company’s name?”

Friend: “I’ll tell you all about it when we see each other.”

Me: “You can’t even tell me what the company is? This sounds weird… like, pyramid-scheme weird.”

Friend: “Oh, no, I’d never do that to you!”

Me: “How did you get involved?”

Friend: “Oh, [Her Friend] told me.”

Me: “What made you think of me?”

Friend: “Like I said, it’s a lot. Can you meet?”

Me: “Not unless you tell me the company’s name.”

Friend: “Why is that so important? Don’t you trust me?”

Me: “We haven’t spoken in at least eight years. You came out of the blue saying you have something to show me but you can’t tell me anything about it. Why should I do this?”

Friend: “Because it’s a great opportunity!”

Me: “Then tell me the company’s name!”

Friend: “Look. Just meet with me. I’ll explain everything.”

Me: “No, thanks. Good luck with your mystery business.”

Friend: “All right. Your loss!”

She blocked me.

I found out through a few mutual friends that she was trying to sell a popular pyramid scheme company. Not sure how she’s making out with it, but I hope she’s found a less shady way to make money.

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Shoe, Weird Sale! Shoe!

, , , , | Working | April 7, 2020

(I need to buy a new pair of shoes for work. I find a pair that looks suitable. There are discount stickers on the shelves above and below the shelf that my size is on, so I make sure that the shoes are the same style before heading to pay.)

Cashier: “That will be [full price], please.”

Me: “I thought these were on sale.”

Cashier: “I’ll call someone to check.”

(Another associate checks and comes back to say the price was right.)

Me: “Wait a minute. The identical shoes in size seven and above size nine are discounted.”

Associate: “Yes, that’s right.”

Me: “But size eight are full price?”

Associate: “Yep.”

(The associate says that as if that’s a completely normal thing. I have never heard of that before.)

Cashier: “So, that will be [price]; how do you want to pay?”

Me: “I don’t. Keep them.”

(The teenage associate rolled her eyes when the shoes were handed to her to take back.)

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How About Zero For The Price Of Zero?

, , , , , | Working | April 3, 2020

(The company for which I work has subscribed to a particular monthly industry report for almost two decades. The quality of the analysis it contains — and our use of the data — has declined in the last couple of years since the report’s original creator retired and sold the business. When our subscription comes up for renewal this fall, the amount invoiced is almost double last year’s. I contact them to find out why.)

Rep: “You can now have up to five user IDs!”

Me: “We don’t want five IDs. We only use one.”

Rep: “But you can have up to five, for the price of two!”

Me: “We don’t want five. We don’t want two. We only want one, and not for the price of two.”

(Whereupon I sally forth and find… another source! Almost all the same data! Best of all, it’s FREE! And so, I email the rep:)

Me: “Sorry, we’re not going to renew our subscription at this time.”

(To which, a day or two later, the rep responds:)

Rep: “Well, we can give you a single ID… for the same price as before. BUT YOU CAN HAVE UP TO FIVE, FOR THE PRICE OF TWO!”

(I just facepalmed.)

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Door-To-Door Book Salesmen Still Exist?!

, , , , , | Working | February 28, 2020

A young man is at my home, selling educational books door to door. He started his spiel even after I told him I wasn’t interested.

Me:
“My children are all adults, I have no grandchildren, and I know of no neighbors with school-age children. If we need information, we’ll use our computers or smartphones. By the way, your set includes a dictionary, right?”

Salesman:
“Yes, do you need one?”

I point to my sign above the doorbell.

Me:
“No, I want you to use it to look up what this means. Goodbye.”

And I shut the door.

A couple of days later, my next-door neighbor and I are talking.

Neighbor:
“Did that fellow who was selling books stop at your house the other day?”

Me:
“Yes, he appeared to be going to all the houses on the street.”

Neighbor:
“I thought he did. He told me all my neighbors he’d met so far were really nice, except that lady next door who was rude. And I said, ‘Oh, like this?’ and shut the door in his face.”

I guess he hadn’t looked up what “No Soliciting” meant, or he didn’t care.

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