It is February. A lady comes up to my register with about ten items, most of which are on sale. The first few items scan fine, but then I scan a woman’s dress that comes up as regular price.

Customer: “Hey! Why isn’t that discounted?!”

Me: *After double-checking.* “It’s not on sale in the system.”

Customer: “But I found it under a sign that says it was 70% off!”

I call for someone to do a price check in the women’s clothing department. No one finds any 70% off sign there, and I relay this info to the customer.

Customer: “No! It’s 70% off. I know it is!”

Since it’s quiet, I ask her:

Me: “Can you show me where you found the dress?”

She walks over to the kids’ section, which is on the other side of the store, and shows a 70% off sign for a box of off-season little plastic toys and trinkets.

Customer: “See 70% off. I found it here, it’s 70% off!”

Me: “Ma’am, what part of a box of discounted plastic Christmas stocking stuffers made you think that a $300 dress belonged there?”

Customer: “I don’t come here to think! I come here for discounts!”

Working self-checkout, the customer says she doesn’t want to take the yogurt she has ($3.50 each but on sale, two for $6). I’m walking towards her to grab it, and she says:

Customer: “This is so stupid! The sign says two for $6, but one is $3!”

For a second, I thought I forgot how to add because it was so dumb.

Me: “Ma’am, two for $6 means each one is $3.”

Customer: “No! Two for six means it’s two! Two is in the name! Two for six! The only numbers I should be seeing are two… and six!”

Me: “If you buy two, it costs six, so you will only be seeing those two numbers.”

Customer: “Then why am I seeing a three?”

Me: “Because…” *Sighing, not believing I’m explaining this to a grown woman.* “…three is how much it costs when you only look at the price of one. Since you’re buying two, ignore that number, and just look at the total.”

Customer: “H*** no! Ignoring numbers is how you people stole the last election!”

Related:
The More You Read The Worse It Gets, Part 34
The More You Read The Worse It Gets, Part 33
The More You Read The Worse It Gets, Part 32
The More You Read The Worse It Gets, Part 31
The More You Read The Worse It Gets, Part 30

I worked in the women’s changing rooms (let’s not begin on the horrors I saw there), and was putting jeans back on the racks. Now, we all wear these obnoxious blue t-shirts that say ‘I LOVE [STORE NAME]’ across the back. You know, in case anyone thought I was putting away stock for s***s and giggles. So, we’re easily identifiable.

A woman in a “can I speak to the manager?!” haircut comes up to me.

Customer: “Excuse me.” *Holds up a pair of jeans that are on sale.* “I need these for my daughter.”

Me: “Sorry, but those are a sale item, so if you can’t find the size you need on the rack, then we don’t have any more available.”

Customer: *Starts to glow red.* “Well, I need them, go and check the back!”

Me: *Having been on since 8 AM and so, so done with this shift.* “Sorry, we don’t have any out back. They’re a sale item, so any left will be out on the rack.”

Customer: *Getting redder.* “That makes no sense! The item is on sale, so you should have more! Because you’ll sell more!”

Me: “No, it’s on sale for half price because it didn’t sell well. It wouldn’t make sense to order more.”

Customer: “But that’s stupid! You should have more because it’s cheaper!”

Me: “Again, it’s cheaper because it didn’t sell well. It wouldn’t make sense to order more when it didn’t sell in the first place.”

Customer: “Well, maybe you shouldn’t have clothes that don’t sell well!”

Me: “Probably not. Excuse me.”

So, the point of the story is that if you have an item on sale because it didn’t sell well, you definitely should order more! Sigh.

Our large store is having a “MegaSale”, so we’re busy as heck. As I’m handling a long line of customers at the checkout, I hear an agitated customer yell from inside the crowd:

Customer: “F*** this place! I could get these cheaper in Mexico!”

The store went quiet at the colorful outburst. My manager, somewhere unseen in the crowd, shouts out a response at the same volume:

Manager: “Have a great trip!”

A woman tried on some shoes from the sale rack. They fit her, and she was happy. I ring them through at the counter, and she says:

Customer: “Oh, actually, can you get me a duplicate pair? I don’t want to wear the shoes everyone else has been wearing.”

Me: “These ones out are the only ones we have, because they’re the sale shoes.”

Customer: *Angry.* “Well, go check the back anyways!”

So I did. There was none. No s***.

Instead of telling her and missing out on a sale, I just wrapped up the ones she tried on and gave them to her. She tried them on and immediately went:

Customer: “Yep, I can tell these are new. They feel stiffer and look cleaner! See? wasn’t that hard, was it? I knew you’d have some in the back.”