Unfiltered Story #194457

, , | Unfiltered | May 20, 2020

I’m a cashier and it has been a very busy day, usually people here are really kind and they are understanding about our typical policies when it comes to alcohol. We’re required to check a person’s ID if they look younger than 40. A lady came through my line today with a 24 pack of beer, I always ask before I scan the alcohol if the person has their ID if I they don’t look 40. She looked like she couldn’t have been older than 20 if that. I asked and she simply told me her birthday. I said ma’am I need to see your ID in order to sell you this. She said oh the manager standing over by the alcohol in the back said I wouldn’t need to and I know the store manager as well, you should know who I am too. I have no idea who the manager she’s talking about is and I don’t know her either. Also I know no manager would allow this. I want to say I can call over my manager up front and maybe she could help her out. She cuts me off after I say manager though and says to the cashier next to me could you check me out since obviously this b**** doesn’t know who I f****** am. When he looks at me he’s overheard the whole conversation and knows he can’t help her. He says I’m sorry I can’t. She cuts him off and says I’ll give you a present if you do help me out big boy. He turns red. By now a manager shows and while the lady is busy trying to seduce him I explain what she’s doing the manager pipes up and says ma’am without an ID we cannot sell you the alcohol I can hold it for you until you get your ID at this the customer then looks between her me and the other cashier spits at me and her and walks out after giving the other cashier the bird.

Or… You Could Just Not Be An A**hole?

, , , , | Right | May 20, 2020

I sell items online. I can’t give a fixed price since I do retail and wholesale. I created a WhatsApp group so that my customers can see all my items at once instead of sending pics individually. One of my customers asks me on the group, “How much is this?” A BRILLIANT customer pops up out of nowhere and starts giving him the wrong prices.

Me: “Kindly don’t chat in the group so we don’t annoy other customers. Please text me in private.”

The brilliant customer keeps on giving the wrong prices for my items. I text him in private.

Me: “Kindly be polite.”

Brilliant Customer: “It’s a stupid way to sell. Put a price on each item to fix the price so no one will do what I did to you.”

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Unfiltered Story #194445

, , | Unfiltered | May 20, 2020

(I work in a major retail store, and we have to card people who are buying alcohol. If everyone in a group looks young i need to card them all. This takes place in the evening on a slow day. I get a customer that looks around 20 years old.)

Me: Good evening. I’ll need to see ID for the beer please.
(The customer hands me his ID, and I notice he has a girl with him that looks about 16.)
Me: Okay and I’ll need to see her ID too please.
Customer: Why? She doesn’t have one.
Me: It’s policy to check the IDs of a group if they look under 30.
Customer: That’s bullshit. She’s my uber driver so you don’t need to see her ID.
Me: I’m sorry sir, but I can’t sell you this alcohol without seeing her ID.
Customer: That is bullshit. She’s just my uber driver!

(All the while the teenager has looked confused and embarrassed. Both of them leave my line and leave behind their beer. 10 minutes later the same man comes into my lane, same kind of beer.)

Customer: There, she’s gone. Now can I buy this beer?
Me: No, I’m sorry but I can’t sell you this if I think you’ll give it to a minor. I still need to see her ID.
Customer: Fuck you and this bullshit! I’ll go buy beer wherever I want.

(He leaves the line again. I flag my CSM and tell him about it in case he tries to do it to another lane.)

Me: I still don’t know why he came back to the same lane.
Manager: I’ve got no idea. I’ll keep an eye out for him.
Me: What I find funny is that if she’s his uber driver she should have her license with her.
Manager: Yeah, they don’t really think their lies through very well.

Unfiltered Story #194441

, , | Unfiltered | May 20, 2020

[Like a lot of shops, we have to charge 5p for a plastic bag. Despite being well advertised when it started, and in existence for several months, people are still surprised by it. A lot of people are also unaware the money goes to charity.]

Me: Would you like a bag? It’s 5p

Customer 1: No, I refuse to pay on principle.

Me: In case you’re not aware, the money goes to charity, not the government.

Customer 1: Really?

Me: Yes, each company donates theirs to a different charity. [Supermarket] donates theirs to [charity] and we donate ours to [other charity].

Customer 1: I didn’t know that. Well, I have a bag anyway, so I’m fine, thanks

[Customer 1 leaves, Customer 1 approaches the cash desk]

Me: Would you like a bag? It’s 5p.

Customer: I wouldn’t mind paying if they did it properly but you see plastic bottles all over the countryside and … no.

Me: Just so you know, the money goes to charity, not to the government.

Customer [haughtily]: I don’t care where it goes if it’s not being done properly.

Me [confused]: Ok, no problems. That’ll be [amount].

[Quite what plastic BOTTLES have to do with people paying 5p for a bag, I’ve no idea. Second, the 5p bag charge is for charity, not waste disposal/recycling. Also, since plastic bags are a commodity companies have to pay for and must donate the money the bags raise to charity, if anyone is strewing them all over the countryside, it’s probably the customers who buy them]

She Needs To “Lasabray” Away

, , , | Right | May 19, 2020

I am a customer in a department store with my girlfriend, near the automotive section. I am dressed in a way that could in no way get me confused for an employee, wearing jeans, boots, a heavy-metal band T-shirt, and a leather biker jacket, with my long hair down. A middle-aged woman comes up to me. 

Customer: “Excuse me. This oil is on sale; how do I know what I need?”

Me: “What kind of car do you have?”

Customer: “A Boook Lasabray.”

Me: “Oh! Buick Lesabre. You need four and a half quarts of 5w-30, so you can just get this five-quart jug here. That’s the one on sale, so you’re in luck.”

Thinking the conversation is over, I turn to walk away.

Customer: “How do I know that you know what you are talking about?”

Me: “Well, ma’am, it just so happens that you picked the right person to ask. I am an automotive technician that works at a Chevrolet dealer, and we service Buicks all the time.”

Customer: “But you don’t work here?”

Me: “No. No, I do not.”

Customer: “So, how can I trust you?”

I’m done being nice and helpful, and I just turn and walk away.

Me: *To my girlfriend* “If she knew I didn’t work here, and didn’t think I knew anything about cars, why did she ask me to begin with?”

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