Sickening Customers

, , , , , , | Right | July 9, 2018

(I have just gotten over a bad cold and am working as cashier with a slight cough when I help cash an older woman out.)

Me: “Were you able to find everything all right, ma’am?”

Customer: “Yes, I found everything fine.”

Me: “That’s good!”

(I cough as I finish putting things in her bag. Mind you, all day, almost every time I’ve coughed I have broken into a small coughing fit from an itch in my throat; however, this one gets rather bad and I can’t stop coughing.)

Me: *coughing and trying to talk* “Would y-you like to donate to [Organization]?”

Customer: “No…”

Me: *eyes watering and still coughing while customer is paying*

Manager: *over headset* “Are you okay? Do you need water?”

(I’m coughing for the rest of the story, and for about three minutes after the customer leaves.)

Me: *crying* “I’m with a customer right now; I’ll be fine.”

Customer: “You’re sick; why are you here? It’s people like you who make people sick. You should be at home.”

Me: “I’m sorry, ma’am. I have a tickle in my throat.” *hands customer her bag of items*

Customer: *glares at me with an evil look while taking bags and leaving*

Obama Drama, Part 5

, , , , | Right | July 8, 2018

(At the store where I work, it is policy to card for ALL tobacco and alcohol purchases. It doesn’t matter if the person has grey hair and more wrinkles than a Shar Pei; we still have to card them. Failure to card can lose me my job and cost me and the store a hefty fine. The customer I am serving here appears to be in at least his 60s.)

Customer: “I’ll take a can of [chewing tobacco], please.”

Me: “Certainly.” *unlocks the tobacco cabinet and gets out the can* “May I see your ID, please?”

Customer: “You’re kidding me!”

Customer’s Buddy: “The state of things now! Is this an Obama rule? This is ridiculous how things are nowadays! Is his one of Obama’s rules?”

Me: “No, it is a store rule.”

Customer & His Buddy: *laughs* “A store rule?!”

(The customer handed me his ID, I typed in the birthdate and told him his total, and he paid and left, both of them still laughing. This is not the first time a customer has railed about “Obama taking away their rights” when asked for ID.)

Obama Drama, Part 4
Obama Drama, Part 3
Obama Drama, Part 2

Clogged By Her Own Entitlement

, , , , | Right | July 8, 2018

(I am a third key manager at a national dollar store chain and it is pretty much the only store in the area. For a few weeks, we haven’t been receiving $1 toilet paper on our truck shipments. An older woman asks me to help her find the cheapest toilet paper left.)

Me: “Right now, this is the cheapest we have.” *holds up a pack of $2 toilet paper*

Customer: “Two dollars?!”

Me: “I apologize. We just haven’t gotten any more in for a while.”

Customer: *glares at me* “Whatever. Just show me where you all have napkins.”

(I lead her to the napkins, and then go up to the register so I can send the cashier on break. A few minutes later, the customer appears at my register.)

Customer: “Look at this! You all are robbing the poor blind! Two dollars for toilet paper is absolutely ridiculous! Who would pay that?! Look what I have to use!” *holds up the napkins* “I hope you all go out of business!”

(She pays with change, though she has a $5 bill in her hands. She continues ranting at me, saying it’s all my fault. I just stay silent, as I’m not sure what I’m supposed to say. She then storms out the door and I wish her a good day. I then watch her walk across the street to the drive-thru tobacco shop.)

Me: “I hope her toilet clogs up.”

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Falsely Advertising Your Clearly Advertised Date!

, , , , , , | Right | July 8, 2018

(It’s my first day working at a fabrics and craft store. It’s important to note that during that week, there was a sale from October 19th through the 25th, though in the flier there were coupons that expired throughout the week. A middle-aged man comes through my register. While I’m very friendly and try to be polite while working, I don’t have much tolerance for stupidity.)

Me: “Hi! How are you doing today?”

Customer: “I have a coupon.”

Me: “Okay, I can get that scanned in any point before I hit ‘total.’”

(The customer shoves the coupon in front of the scanner himself, and a message comes up on my screen saying it’s expired.)

Me: “Oh, I’m sorry; that coupon expired on the twentieth.”

Customer: “The flier’s good all week, though.”

Me: “Absolutely, but the coupon isn’t. See?”

(I turn the monitor towards him so he can see the message.)

Customer: “That’s false advertising!” *shoves the flier at me* “The flier says it’s good until the twenty-fifth!”

Me: *taking that moment to hold the flier to get a proper look* “Yes, but sir, on the coupon it clearly says it expired on the twentieth.”


Me: “Sir, it clearly states an expiration date. The flier is for sales going on this week.”

(I take a highlighter used for marking receipts and mark the expiration date on the coupon.)

Customer: “I’m going to sue you, personally, for false advertising.”

Me: *at my limit* “Good luck. Your item is [amount].”

A Picture Perfect Response

, , , , , | Right | July 7, 2018

(I need some minor, routine maintenance done on my DSLR camera, so I take it to a camera store near me. This store sells nothing but cameras and camera-related equipment, and is very clearly advertised as such.)

Employee: “Hi! How can I help you?”

Me: “Hi, do you do cleaning or maintenance here?”

Employee: “Before I answer that… You are talking about cameras, right?”

Me: “Yes. Yes, I am.”

(I can only imagine the kind of stupidity that made that question necessary.)

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