Hope You Get Good Reception

, , , , , | Healthy | July 24, 2018

(My GP surgery usually has a two- to three-week wait for non-urgent appointments, but also has a limited number of on-the-day appointments available on a first-come-first-served basis. As these go very quickly, most people phone as soon as the surgery opens, so the phone lines are usually busy. I live close to the surgery, so I walk in just as it opens. One receptionist is on the phone, the other calls me forward.)

Me: “Hi, can I make an appointment today to see a doctor?”

Receptionist: “You have to phone for an on-the-day appointment.”

Me: “I… have to call? I can’t make one right here?”

Receptionist: “No, you have to phone.”

Me: “Why can’t I make one now?”

Receptionist: *glaring* “You have to phone. You can’t just walk in and book it.”

Me: “What’s the difference?”

Receptionist: “You have to phone.”

Me: “Okaaaay…”

(I step literally two steps away from the desk, pull out my mobile, and dial the surgery. Nobody else is waiting, so the receptionist is now free to answer the phones. Glaring at me the entire time, she answers the phone… to me.)

Receptionist: “[Surgery], how can I help?”

Me: “I’d like to make an appointment today, please.”

(The other receptionist had finished her call at this point, and just sat there open-mouthed looking backwards and forwards between us as I made an appointment, over the phone, with the receptionist sitting right in front of me.)

A Lack Of Blood To Their Brain

, , , | Healthy | July 10, 2018

(I am a regular blood donator, something like ten times already in around five years, but I haven’t donated my platelets for almost a year due to a lack of time. I regularly get vocal messages from the Blood Donation Center asking me if I would agree to a new donation. This time, I call them back, around 20 minutes after the original call. I moved to [City #1], and the Blood Donation Center here does not have the proper equipment to perform platelet donation, so I am required to go back to [City #2] to do it, which I can only do during weekends.)

Me: “Hello, you just called me for a platelet donation. I would like to schedule an appointment, but I can only come to [City #2] during weekends as I’m living in [City #1], and I know I can’t do this at the local blood donation center.”

Lady: “Oh, yeah, please let me check.”

(She puts me on hold for around three minutes, which is rather unusual. I’m a bit busy, so it gets on my nerves, but hey, it’s supporting a good cause.)

Lady: “Well, [City #1]’s center never had the proper equipment for platelet donation.”

Me: “Yes, I know. That’s why I want an appointment in [City #2], on a weekend.”

Lady: “Well, okay. I have something on [date two weeks later] at 10:00 or 10:30; is that okay for you?”

Me: “Yeah, 10:30 would be perfect.”

Lady: “So 10:00.”

Me: “No, 10:30.”

Lady: “Okay. May I have your name?”

Me: “It’s [My Name].”

Lady: “I can’t find you. You’re not in the registry. You never donated your platelets, did you?”

Me: “Well, how could you call me, and leave me a vocal message asking me to come back to donate platelets, if I’m not in your registry?”

Lady: “I can’t find you. You’re not in the registry. If you had ever donated blood or platelets, you would be in the registry.”

Me: “You see, that’s also why I almost never call back.”

(I called back the next day, got another lady on the phone, and surprisingly — not really — got an appointment booked, as she very easily found me in the registry.)

I’ve Seen You A Lot Late-ly

, , , , , | Learning | July 9, 2018

(It is within my first month as a receptionist at a school which has several hundred kids. The ones I tend to see are those who sign out early or come in late. Kids will try all sorts of things to get out of detention for lateness, including taking advantage of being one of hundreds that I don’t know.)

Me: “Hey, [Student]! Why are you late this morning?”

Student: “How do you know my name?”

Me: “I see you twice a week when you sign out for [training]; I think that’s enough to learn your name and face.”

Student: *swears under his breath*

(If someone sees you enough, you will be remembered!)

No Vocation For Location, Part 21

, , , , | Working | June 22, 2018

(As a receptionist, I welcome visitors and call the person they have their meeting with.)

Guest: “I have an appointment with [Manager].”

Me: “Sure thing. I’ll call him right away!”

(I dial the number, and in the corner of my eye I see someone waving at me. I look at the person and nod; I’ll be right with him. The phone then gives me a busy signal and things click with me. The one who waved at me, who was having a phone conversation himself… is the manager I am trying to reach. A bit embarrassed, I turn back to the guest.)

Me: “I am currently unable to reach [Manager], as he’s on the phone… and standing right next to you. So… I’m pretty sure he’s aware of your arrival.”

Related:
No Vocation For Location, Part 20
No Vocation For Location, Part 19
No Vocation For Location, Part 18

A Sixth Sense That It’s The Sixth Month

, , , , , , | Healthy | June 21, 2018

(I have a bad cold and need a medical certificate for work. I go to the walk-in clinic in my area, and the receptionist asks for my public health care card. I pass it to her.)

Receptionist: “Do you have a current one?”

Me: “Isn’t that current?”

Receptionist: “It’s expired; I can’t accept it.”

Me: “What? I haven’t gotten a new one yet.”

Receptionist: *she flips it around to show me, and taps on the expiry date*

Me: “Um, that’s not expired.”

Receptionist: *she taps it again*

Me: “That says 07-18.”

Receptionist: “Yep.”

Me: “It’s June.”

Receptionist: “Yep.”

Me: “June is the sixth month.”

Receptionist: “Wait.” *she checks something on her computer* “SO IT IS! Okay, the wait is currently half an hour; take a seat and we will call you when you’re up!”

Me: “Thanks.”

Receptionist: “And keep an eye out in the mail for your new card!”

Me: “I will!”

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