What A Diabeetus, Part 15
The phone rings on a busy afternoon, and I answer with my usual script.
Me: “Thank you for calling the clinic, this is [My Name]. How can I help you today?”
Patient: “Hi… I’m feeling really sick. Nauseous, super thirsty, and my breathing feels weird.”
Her symptoms are setting off alarm bells, so I pull up her chart while I keep her talking.
Me: “Okay, I’m going to take a look at your file. Do you have any medical conditions I should know about? Diabetes, anything like that?”
Patient: “Nope, none.”
That’s… not what I’m seeing on my screen.
Me: “Alright, I’m just looking here, and I see you were prescribed metformin recently. Can you tell me about that?”
Patient: “Oh yeah, I had diabetes. But I took the medicine already.”
I pause, waiting for the rest of that sentence. None comes.
Me: “You… had diabetes?”
Patient: “Yeah, the doctor gave me a month of metformin, so I took it. I felt better after, so I figured it fixed it.”
Me: “Just to clarify, are you still taking the metformin?”
Patient: “No, I finished it. They gave me like, a month.”
There’s a long pause while my brain reboots.
Me: “Diabetes isn’t like an infection. The medication manages it; it doesn’t cure it.”
Patient: “Wait… so you’re saying it didn’t go away?”
Me: “I’m saying it very much did not go away, and based on your symptoms, you need to go to the ER right now.”
Patient: “Oh. Wow. But when they gave me something for my strep throat, it went away, and so I stopped taking it.”
Me: “Diabetes is not strep throat.”
Patient: “So, how much longer do I need to take the medication?”
Me: “How about we get you into the ER first, and you can ask the doctor all those questions?”
Patient: “Ugh… fine.”
Related:
What A Diabeetus, Part 14
What A Diabeetus, Part 13
What A Diabeetus, Part 12
What A Diabeetus, Part 11
What A Diabeetus, Part 10
