Disciplined At A Stroke

, , , , , | Working | August 24, 2017

(It’s summer at the theater, and we’ve easily got over a hundred people in line for concessions at any point during seating. Fortunately, we’ve got about an hour between rushes to clean and restock, so it’s less stressful than it sounds. However…)

Coworker: *looks up from sweeping behind the stand* “Hey, [My Name], how long’s that woman been in the lobby?”

Me: *looks up from restocking candy to see an older woman walking around and looking at our trailers, frowning a little* “Not sure. Maybe she came in from the mall and is just looking around. I’ll ask.”

(I come out from behind the counter, and the woman doesn’t notice me right away.)

Me: “Pardon me, ma’am. Is there something I can help you with?”

Woman: “Oh! Don’t mind me, I’m here for the next showing of [Film that’s decades old]. How much longer is it?”

Me: “Please have a seat while I go check the box office.” *I flag my coworker who comes to help seat her, then I quickly run over to the box office* “Did we have a visit from [Retirement Community] scheduled?”

Cashier: “No, why?”

Me: “Call the manager. We may have a problem.” *I return to the lobby* “Ma’am, I’m sorry, we’re not showing that movie. Is there someone you can call?”

Woman: “Oh, yes, my daughter dropped me off. Her cell number is [rattles off over fifteen digits]. Thank you.” *I exchange glances with my coworker, who pulls out a notepad*

Coworker: “I’m sorry, you caught us a little unprepared. What was that number again?”

Woman: “Oh, I don’t mind, you’re such sweeties.” *rattles off a different set of numbers*

Me: “Thanks, ma’am, we’ll put in a call. Just a moment.”

(My coworker and I step aside as the manager approaches. The woman watches the trailers again.)

Manager: *once caught up* “So?”

Coworker: “I’m only a few months into pre-med, but this sounds bad.”

Manager: “Not our problem. See if you can get her out of here.”

Coworker: *appalled* “Sir, this could be a stroke. We should call her an ambulance.”

Manager: “And if it’s not, we get charged for a fake call! No, get her out of here on your own.”

Me: “Bill me.” *calls 911*

(My manager drew me up disciplinary measures while my coworker assisted the woman. I described the situation before handing the phone over to my coworker, who started taking instructions from their on-call nurse. After a few minutes, the ambulance arrived and checked her in, all before the new rush. While I wasn’t fired for this action, it did prevent my promotion to manager, while the manager responsible got transferred. The woman’s daughter eventually showed up to reassure us she was fine and getting treatment.)

Unfiltered Story #92401

, , | Unfiltered | August 23, 2017

A bit of background on this one- I’m twenty years old, but short, acne’d, and dressed in a romper and sandals. My fiancé is younger than I am, but tall, bearded and dressed in jeans and a button up. We approach the ticket window

Me: Hi, can we get two for [R-rated movie]?

*The cashier smiles and rests his head on his hand*

Cashier: Sorry sweetheart, you don’t look old enough to see and R. Ask your big brother there to buy them for you, and maybe then I can let you in.

Me: I understand. Here’s my ID.

Cashier: *ignores ID on counter* School ID doesn’t count, you know.

Me: This is a state issued driver’s license, if you don’t mind looking.

The cashier waves me off. I turn to my fiancé, who is standing behind me, and is not old enough to purchase R tickets for himself, let alone others, and hand him the money for the tickets. He pays, and the cashier does not check his ID.

Cashier: *to me, smugly* Enjoy the movie, darling!

American Sniping Comments

, , , , , | Right | August 11, 2017

(It is opening night of “American Sniper” and we we’re playing it in our biggest theater as well as some other smaller theaters to offer more showtimes. We had our 7:45 show sell out at 7:00 pm so we quickly canceled other movies to be able to add showtimes at 8:10 pm and 8:30 pm. A guest arrives at 8:00 pm expecting to still have seats available for the 7:45 pm.)

Guest: “Is there a reason you are only playing this movie in tiny theaters?”

Coworker: “Well, sir, we are also playing it in larger theaters but to make room for more people we had to put it in smaller theaters.”

Guest: “This is ridiculous. It’s up for an Academy.”

Coworker: “Sir, I would be happy to switch you to a later showtime in a bigger theater.”

Guest: “I want to see it now in a big theater.”

(He continues to complain for a while before deciding not to see it at all.)

Other Guest: “I am so sorry people are a**-holes. Thank you for adding showtimes. We really appreciate how much you do for your guests!”

Her Opinions Are Draco-nian

, , | Related | August 3, 2017

(I and my mum have just watched a rerun of Harry Potter and the Philosopher’s Stone (for the book’s 20th anniversary) at the cinema. This is her first time seeing it.)

Me: “What did you make of it?”

Mum: “It was good. A bit childish, but fun.”

Me: “Did you like any character in particular?”

Mum: “No, but I didn’t like that ginger family. They looked scruffy and poor.”

Me: “Well, they sort of are. There’s a reason for it, though. They’re probably the most moral characters in the series.”

Mum: “Well, they still looked bad. Harry should’ve gone with the blonde boy.”

Me: “After seeing the entire film, you think she should have been friends with Draco?”

Mum: “You can’t judge a book by its cover, [My Name]. He might be a very nice boy in the end.”

(She didn’t see the irony.)

Babies Cost Money Before They’re Born

| NY, USA | Right | August 1, 2017

(I work at a movie theater. One day, I am working concessions, when a young family approaches me — a father, two young children, and a VERY pregnant mother.)

Me: “Hi! Welcome to [Movie Theater]! What can I get for you today?”

Father: *laughing* “Oh, you’re going to make a healthy profit off us today!”

Mother: “Yeah, sorry. But I’m just starving and having one of my ‘pregnant mommy’ hunger-fits.”

Me: *laughing* “That’s quite all right. What can I get you?”

Father: “I’ll have a large popcorn and soda for me and the kids… And my wife will have—”

Mother: “—can I also get a large popcorn and soda… and one of your single-serving cheese pizzas… and an order of chicken fingers, fries, and jalapeno poppers… and some cheese sticks.”

Me: “Sure. Just so you know that will be about $70, and it’ll take about ten minutes or so to make all the hot foods. That okay?”

Father: “Oh, boy, I wasn’t expecting to spend so much today… Hey, if my wife gives birth while you’re making it, can we get the food for free?”

Me: “Um… sure?”

Father: *turning to his wife* “Okay, you better get to pushing, honey, because I only have about $50 with me!”

(Thanks for the laugh, and congrats on the new baby!)

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