Not Projecting A Good Outcome For Him

, , , , , , | Working | December 5, 2019

(This takes place shortly before theaters are required to convert to digital projectors. As such, the procedure when a movie is dropped is that the projectionist takes the print the theater was given, breaks it down, and places it in a case; then, someone from the studio comes in and picks up the print. Our projectionist at the time has a bit of a drinking problem.)

Studio Guy: “Hi. I’m here to pick up [Movie we have just dropped].”

Me: “Really? That was fast. Okay, I’ll go check to see if it’s ready.”

(I head to where the broken-down prints are usually stored, but I don’t see it, so I run upstairs to find the protectionist, but I can’t locate him. Finally, I decide to head out and see if maybe he’s at the bar next door.)

Bartender: “Hey, looking for [Projectionist]?”

Me: *somewhat annoyed* “Yeah.”

Bartender: “He’s in the restroom. He should be out shortly.”

Me: “Great… Thanks.”

(When he gets out, I tell him about what’s going on and we both head back to the theater and to the projection booth, where I help him to break down the print, which ends up hitting a snag… literally. When running the print through the machine to break it down, the projectionist’s shirt gets caught in it, taking even more time to get everything straightened out. Eventually, the general manager comes in.)

General Manager: “Hey, guys, is that print ready yet?”

Projectionist: “Not yet; we had a few hangups.”

General Manager: “Okay. I just told the guy what’s going on, and he’ll be back later to pick up the print. [My Name], I need you to head back downstairs. I can help out up here.”

Me: “Got it.”

(The process practically takes the remainder of the evening as the projectionist keeps going off to do other things before the print is even finished… including taking a nap in the storage room. Finally, the print is ready, and the guy comes back to pick it up. By this point, we’re closed for the night, and I’m waiting for the general manager to come down since he was supposed to give me a ride home, but he has to take care of a few things with the projectionist. When he does finally come down, he’s about as angry as I’ve ever seen him.)

General Manager: “Yeah… he is so fired.”

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Movie For Seven For A Family Of One

, , | Right | December 2, 2019

(I work at our local cinema. It is Sunday. I wait at the register for the first customer to come for the 3:00 pm show. The movie theater is small, so I am the only one in charge today. An old, wealthy-looking couple enters.)

Old Lady: “Hello, we just wanted to renew our yearly membership card; the last one may have expired.”

(She hands me a five- or six-year-old crumbling card.)

Me: “Yes, indeed. So, to renew your card, it will cost you €15 and if you present it here, you will get a discount of €2 on every movie ticket until the end of the year.”

Old Lady: “Oh, that’s expensive! But I will do it anyway. We plan to watch the latest Pixar movie with my daughter, her husband, their children, and their cousin. They do not come to visit often, you know.”

Me: “Excuse me. I just wanted you to know your membership car is personal and does only cover your own tickets.”

Old Man: *waking up from his catatonic state* “What?! This is unacceptable! They are part of the family!”

Old Lady: *to her husband* “Calm down, honey.” *to me* “Young man, this is impossible. We came a couple of months ago and the membership covered my ticket, my husband’s, and Cousin [Cousin]’s.”

Old Man: “This hooligan just wants my hard-earned money!”

Me: “Listen, ma’am, sir, as I said before, the card is personal and there is no way you could have gotten a discount for three people with one expired card.”

Old Lady: “But… They are part of the family…”

(The stubborn couple then took their old membership card from the counter and left, arguing about “respect for the elderly.” The sad part is, they actually returned with their relatives and stayed at the entrance. They sent a ten-year-old boy to buy seven “member discount tickets” with the same old expired card. I told him I could not make any discount with this card. He went back to the entrance and told his grandparents. They all just turned around and left. The poor boy seemed disappointed.)

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Some People Just Don’t Get The Ticket

, , , , | Working | November 29, 2019

(My mom is buying us tickets to see a recent superhero blockbuster.)

Mom: “Four tickets for [Movie].”

Cashier: *peers over Mom’s shoulder* “Just you?”

Mom: “No. My family is coming; I just got here early.”

Cashier: “You can’t hold their spot in line. You need to wait until they come.”

(Before my mom can argue more, a supervisor, who has been seated at the next register down, actually slaps their hand against their face before getting up and nudging the worker aside.)

Supervisor: “That was four tickets for [Movie]? Your total is [price].”

(He got Mom the tickets, and then slid the small window cover shut before turning to talk to the cashier. My mom moved to the side and got to wait while the cashier sat down sulkily and occasionally glared over at her while selling more tickets.)

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Having A Non-Senior Moment  

, , , | Right | November 27, 2019

(I am at the box office of a movie theater selling tickets for this evening’s showings. A guy in his mid-20s walks in.)

Customer: *in broken English* “How much are senior tickets?”

Me: “They’re $7.99, sir.”

Customer: “Okay, then. I want a ticket to [movie].”

Me: *selects a general ticket for $11.99*

Customer: “How much is it?”

Me: “It’s $11.99.”

Customer: “You said it was $7.99!”

Me: “I said a senior ticket is $7.99; a general ticket is $11.99.”

Customer: *getting very angry* “I want a senior ticket. I always get a senior ticket.”

Me: “A senior ticket is for people who are 65 and over. You are not even close to 65 so I cannot sell you a senior ticket.”

Customer: “I don’t want it, then.” *storms out of the theatre*

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The Scariest Part Of The Movie Is Right Next To You  

, , , , | Right | November 23, 2019

(I’m going to see “Insidious: The Last Key.” I’ve purposely planned to go in the middle of a weekday a few weeks after it’s opened so I can avoid dealing with obnoxious teenagers. When I buy my ticket, I’m so far the only one seeing the film. I get some popcorn, wander to the theater, and take my seat. A while later, right as the final preview has finished and the movie is about to start, one other person walks in: a man who looks to be in his 50s. Out of the hundred-or-so empty seats, he sits literally right next to me. I’m a little annoyed, as the theater has assigned seating, so he purposely chose to sit directly next to the only other person in there, but I don’t want to say anything. I figure maybe he just frightens easily, so he wanted to be near someone else or something. Still, it’s making me a tiny bit uncomfortable. About ten minutes into the movie, I start to very quietly munch on a few pieces of my popcorn, and every time I take a bite, he lets out a soft, annoyed sigh, just loud enough for me to hear, like he’s angry I’m eating the popcorn I bought. About another ten minutes later, I slightly shuffle myself in my seat to get more comfortable, again very quietly, which results in him letting out a more pronounced, annoyed sigh. Finally, a while later, I lightly jolt when a jump-scare happens in the movie. The man stomps his feet down, stands up, turns to me, and bellows.)

Customer: “Are you f****** kidding me?! I came to see a movie, not listen to some kid who can’t control himself! Where the f*** is your mother?!”

(I literally don’t know how to respond, so I don’t say anything and stare at him dumbfounded. He stomps out of the theater, and returns with a manager a few minutes later, ranting and raving about how much of a “distraction” I am, and demanding I be kicked out. At this point I should mention that I’m a regular at the theater and am quite friendly with the staff, so the manager immediately recognizes me.)

Manager: “Sir, I’m sorry, but he’s a regular and I’ve never had an issue with him.”

Customer: “Why do you let kids into horror movies?! They can’t behave themselves!”

Me: “I’m 32, dude.”

Customer: “Ugh… but… but… He’s eating popcorn!”

Manager: “Yes, sir, but there’s no rule you can’t eat popcorn.”

Customer: “He’s moving constantly and jumping around like a lunatic!”

Manager: *turning to me, slightly amused* “Have you been moving a lot?”

Me: “I mean… I kind of jumped at one of the jump-scares?”

Manager: *turning back to the man* “Sir, it’s a horror movie. I’m not going to kick someone out for jumping at one of the jump-scares.”

Customer: “It’s unacceptable!”

Me: *royally peeved* “If you can’t deal with any noise, then why the h*** did you choose to sit next to the only other person in the theater?!”

Customer: “I don’t have to answer any of your questions! I want this piece of s*** out! Now!”

Manager: “Sir, you need to calm down. Do not swear at me or other guests.”

Customer: “I WANT HIM OUT NOW, YOU B****!”

(The manager disappeared while the man literally stood over me, smiling like he thought he’d won. A minute later, the manager arrived with security and I was treated to seeing the man get kicked out of the theater without a refund, screaming the entire time. At that point, I was too rattled and angry to stay. I ended up switching out my tickets and seeing the next showtime a few hours later. The manager attempted to give me a bunch of free passes, but I felt bad and said no since it wasn’t the theater’s fault. It blows my mind how crazy some people are.)

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