Trying To Corral The Answer Out Of Them

, , , | Right | June 19, 2017

(I am working the reference desk when I get a phone call from a patron.)

Patron: ” Hi, sorry about all the noise. We are watching a tv show. I wanted to put a book on hold so I can come pick it up tomorrow.”

Me: “Okay, What book are you looking for?”

Patron: “Oh, I don’t know the name… I put it on hold at [Other Branch] but I never got around to picking it up, and they said that you have a copy on your shelf, so I need you to pull it and hold it for me.”

Me: “Do you know what the book is about?”

(Reference librarians have fantastic deduction skills. We can normally figure out what you are looking for if you give us some clues…)

Patron: “Oh, um… it’s about Wyatt Earp’s wife. It’s for my book club.”

Me: “Are you looking for a biography about Josephine Earp, or a fictional story about her?”

Patron: “That’s not her name!”

(Uh… yes, it is.)

Me: “Okay, are you by chance looking for ‘Lady at the OK Corral’?” *biography about Josephine Earp*

Patron: “No. That’s not it. Can’t you look it up in my account? I had it on hold but I never picked it up.”

Me: “No, our system doesn’t keep expired hold requests; it’s a privacy issue.”

Patron: “Well, how am I supposed to know what book I want?! I have the name of the book in an email, but my Internet isn’t working, because [Cable Provider] is the worst company ever and they always turn off my Internet when I need it the most…”

(This goes on for about two minutes, with her complaining non-stop about how her Internet is out and how I am not being helpful. While she is complaining, I search our entire system, but ‘Lady at the OK Corral’ is the only book about Josephine Earp that is not at the main branch in the reference collection… I am at a loss of what to do next when…)

Patron: “…oh! The Internet is on! I’m pulling up my email. Do you have a pen? The name of the book is ‘The Lady at the OK Corral.’ Do you have that?”

Me: “Yup… I will put that on hold for you. You have until tomorrow close to pick it up.”

So THAT’S Why Mona Lisa Was Smiling

, , , , , | Learning | June 19, 2017

(Our teacher gives us twenty minutes at the end of a lesson on Friday to ask the most random questions and then debate one of them. We write them down and put them into a tombola for her to pick out of. The last few weeks every topic has been asking whether a prominent historical figure was gay, so this week she has pleading and praying that there isn’t another one.)

Teacher: *picking a topic* “Oh, for pity’s sake!”

(She turns around and writes the question on the whiteboard.)

Question: “Was Leonardo da Vinci gay?”

(She sat down and took some ibuprofen before letting us debate. Unbeknownst to her, we have all been putting those questions in the hat this month!)

But The Chocolate Bars Would Have Been Bigger

, , , , | Working | June 16, 2017

(I am paying for fuel and snacks. A lot of credit/debit card machines allow you to tap to pay, but some still require the pin. I’m not certain what the limit is for tap and pay on my card so I usually try it and see if it asks for a pin.)

Me: “Can I tap it or do I need to put in the pin?”

Cashier: “No, it’s chip and pin. We haven’t got the new machines yet. Old school.”

Me: *jokingly, as I put in my pin* “What is this, the 20th century?”

Cashier: “Yeah, it’s like being in the ‘80s, haha.”

Me: *looks around at the pristine shop filled with well lit displays of convenience foods, the coffee machine, and the ATM in the corner* “Clearly you don’t remember the ‘80s.”

Cashier: *handing me my receipt* “Well, I wasn’t born then. Why, what would this have been like in the 80s?”

Me: “You would have been in a little shack with maybe a few chocolate bars and a toilet if you were lucky.”

Cashier: *looks genuinely shocked*

Our Great Nation’s Education

, , , , , | Right | June 13, 2017

(I am cashiering as a customer approaches and places his various items on the counter. I scan each and get to the total.)

Me: “Your total is going to be $17.76.”

Customer: “Thanks.” *pull out credit card with US flags on it*

Me: “Ha! How cool; your card has US flags on it with your total.”

Customer: “Excuse me? What’s that mean…? I do swipe here, right?”

Me: “Uhm, yes, you do. I was just saying it was kind of a coincidence that your card has flags on it with your total being 17.76.”

Customer: “I’m sorry, I’m not getting your reference.” *slides card and confirms amount… receipt prints*

Me: “It’s just a year in US history. A lot happened on it.”

Customer: “Right, I never took advanced classes like that.”

A Contest For The Ages

, , , , | Right | June 11, 2017

Customer: “Why do all your shirts say ‘Canada 1867’?”

Me: “Oh, that’s because it’s Canada’s 150th year.”

Customer: “Oh, wow. Hey, babe!” *calls to his pregnant wife and two young children* “It’s Canada’s 150th. Who knew?” *to me* “Guess that’s another thing the US beats you at!”

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