The Dog Is Trained Better Than The Employee
(My dog has a vet appointment for vaccinations and some annual blood work. As a reward — or an apology — we go through a fast food drive-thru for some ice cream. She is an 80-pound mutt and, given her size, she is well-trained in social interactions.)
Drive-Thru: *automated recording* “Welcome to [Fast Food Place]. Did you know we serve breakfast all day? What can I get for you?”
Me: “Hi! Could I have a double bacon cheeseburger, plain, and a plain ice cream for my dog?”
Drive-Thru: *not automated* “Hold on! I’m not ready.”
Me: “Oh, sorry.”
Drive-Thru: “Okay, what did you want?”
Me: *repeats order*
Drive-Thru: “Okay, first window. Thank you.”
(I drive to the first window.)
Window: “Hi, you got the— Puppy! Oh, she’s so cute! Can I pet her?”
Me: “Uh, she’s actually not allowed to come to the driver’s side. Driving hazard.”
Window: “I just want to scratch her head!” *reaching in my car, in front of my face*
Me: “Sorry. She’s not going to come over.”
Window: *huffs* “Well, that’s not very nice. Your total is [total].”
Me: “Okay. Here’s my card.”
Window: “She’s so cute, though. Can’t you make an exception?”
Me: “No. I don’t want her coming over here because it’s dangerous if I’m driving.”
Window: “But you’re not driving.”
Me: “No? Is this not the drive-thru?“
Window: “Fine!”
(The woman reached out to hand back my card and “accidentally” dropped it between my car and the building; I had to move forward and walk back to get it. When I looked at my receipt, there was a “survey” I could take at the bottom. You can guess how that review went!)