Unfiltered Story #144569

, , | Unfiltered | March 19, 2019

Lady over drive through speaker: … Oh, and I want cheese on my fries.

Me: Cheese on your fries?

Lady: Yeah, y’all always put cheese on your fries.

Me: Ma’am, we don’t offer cheese fries.

Lady: You guys don’t have cheese anymore?

Me: Ma’am, we have NEVER offered cheese on our fries.

Lady: Oh. Well, if you could just put the cheese y’all always have on them, that’d be great! *drives away*

No One Is That Stupid By Accident

, , , | Right | March 18, 2019

Customer: “I’d like [meal] with two portions of fries, please.”

Me: “And portion size?”

Customer: “Yes.”

Me: “Small, medium, or large?”

Customer: “Yes.”

Me: “Well, which is it?”

Customer: “Yes.”

(I decide she isn’t actually a customer and just someone playing a joke, so I call for the next customer.)

Customer: “EXCUSE ME! I’m ordering.”

Me: “Madam, I asked you three times and you didn’t answer me. What else am I supposed to do?”

Woman: “What did you even ask me?”

Me: “Portion size. Small, medium or large?”

Woman: “Large.”

Me: “For both?”

Woman: “Yes.”

Me: “And which drink would you like?”

Woman: “Yes.”

(I’ve now decided that she really is playing a joke, and is just trying to drag it out for as long as possible. I call on the next customer again.)

Woman: “AGAIN! WHY ARE YOU SO F****** RUDE?!”

Me: “Madam, again, I asked you a question and you didn’t answer it. I have now decided you are just doing this for entertainment and I am refusing you service.”

Woman: “HOW ELSE AM I SUPPOSED TO ANSWER IF I WANT A DRINK?! IT’S PART OF THE D*** MEAL DEAL!”

Me: “I asked you what drink would you like. Not whether you want one. Asking that would be redundant.”

Woman: *seeing a manager just off the side* “Are you hearing this? This b**** is being disrespectful and raising her voice at me. I demand a free meal immediately, or I’ll phone everyone I know and tell them you employ w****s to work for you.”

Manager: “I might have been sympathetic, but the second you start swearing and calling my staff b****es and w****s is the second you get thrown out.”

(She screamed just about every swear word you could think of before running out. The victory was bittersweet, though, as I was also written up for bad-mouthing a customer, and that manager had zero tolerance with me after. I was stuck in traffic a month later, and he told me not to bother turning up again. Then, when I got my dismissal letter through, it said the reason was failing to turn for multiple shifts. Suffice it to say, I don’t list them as a reference.)

Unfiltered Story #144549

, , , | Unfiltered | March 18, 2019

Customer: “I’d like bacon, eggs and toast, please.”

Me: “I’m sorry, we don’t sell toast, but if you order [breakfast platter], It comes with an English muffin, or you can get a biscuit.”

Customer: “No, I want toast.”

(Continues for a few minutes, and she finally orders the platter, with a coffee.)

Me: “And would you like cream in your coffee?”

Customer: “Are you sure you don’t have any toast?”

(Finally finishes her order and goes off to eat. Then comes back.)

Customer: “So when are you getting your toast back?”

Me: “We don’t sell toast, we’ve never sold toast, we’re not out of stock, we don’t sell it.”

(As she’s leaving)
Customer: “You should really get toast.”

Unfiltered Story #144545

, , , | Unfiltered | March 18, 2019

(I’m working the drive through at a popular fast food restaurant. We have a signature hamburger made with a large patty and deluxe condiments that we’ve recently become unable to put on sale for good discounts due to increased ingredient prices. It’s also offered with multiple patties. However, we also offer several smaller burgers and other sandwiches. At this time, we are offering double cheeseburgers two for $3.)

Customer: “Can we get two double (signature burgers) with cheese?”

Me: “All right, any fries or drinks with that?”

Customer: “Nah, just the burgers.”

Me: “Okay, that’ll be $7.88.”

Woman in car with customer: “YOUR SIGN SAYS TWO FOR THREE BUCKS!”

Me: “Those are the double cheeseburgers, ma’am.”

(The car drives away.)

St. Patrick Dyed For You

, , , | Right | March 17, 2019

(Around Saint Patrick’s Day, we dye our lemonade green. We have several signs posted inside and outside the building stating so. A lady comes through drive-thru and orders a lemonade with her meal.)

Customer: “Um, what is this?”

Me: “It’s your lemonade, ma’am. We have green lemonade for Saint Patrick’s day!”

Customer: “I don’t want this! Why didn’t you tell me it was dyed!”

(I think of all the signs posted outside and around the drive-thru speaker, as well as a sticker that is on the drive-thru window.)

Me: “I’m sorry, ma’am. I can get some without any of the dye in it, but I’ll have to ask you to pull forward and we’ll bring it out to you.”

(We have un-dyed lemonade in the back but it will take us a minute to bring some up and pour it, and our orders and time is already stacking up.)

Customer: “No, I just make me a [Soda]. I don’t have time to wait! I’m sorry if I’m angry; I’m just really particular about what goes into my body!”

(I then gave her a [Soda] and fried food and tried to think how that could be any different from the three drops of food dye we put in a five-gallon batch of lemonade.)

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