Cashing Out On Bad Attitudes

, , , | | Right | May 25, 2018

(I am working as a cashier at a grocery store. I always make sure to greet my customers at the beginning of the transaction, but as I am soft-spoken, some customers don’t hear me or respond. This customer is an older lady with what looks to be her grandchild.)

Customer: “Hello.”

(She starts putting groceries on the belt, so I scan them through as a regular transaction.)

Me: *softly responds* “Hello. How are you?”

Customer: “…”

Me: “All right, ma’am, your total is [amount].”

Customer: “Why didn’t you say, ‘hello,’ back? It is horribly rude to not say, ‘hello,’ back when somebody greets you!”

Me: “I apologize, ma’am. I said, ‘hello,’ back; I’m just soft-spoken is all. I guess you didn’t hear me.”

(The customer whispers to her granddaughter, making her look at me and laugh, then pays her total and leaves with a snarky comment. I think it’s insulting, but I brush it off. Fast forward two weeks: the same customer shows up again, but this time with her daughter and granddaughter. I decide to greet her loudly so we don’t have a repeat of what happened before.)

Me: “HELLO!”

(The customer loads all her groceries on belt. I scan them in with care and wait as she stands in front of me getting ready to pay.)

Customer: “Every time I come in here you are absolutely rude. I have never met a ruder or more horrible girl in my entire life!”

Me: “Uh… What?”

Customer: “You are rude, and I will complain to management and get you fired.

Me: “My manager is right there in that office; please feel free to talk to him.”

Customer: “Oh, I will, and I’ll tell him what all you did.”

Me: “Then go.”

Customer’s Daughter: “Don’t you dare tell my mom what to do!”

Me: “Just go talk to him; I don’t want to deal with you anymore.”

(She told my manager that I threw her change in her face, cussed them out, and insulted them. Thank goodness he responded with, “I know her and she would never do that.” He told me next time to just grin through it. Thank goodness I got a better job offer a month later and haven’t been in customer service since.)

Your Friend Doesn’t Care About The Blood Of Jesus

, , , , | | Right | May 22, 2018

(My coworker takes a call.)

Customer: “I’m calling to tell you I paid my payment.”

(He has gotten a cancel notice on his auto insurance.)

Coworker: “Our records indicate the last payment was paid on [date], and the next payment was due on [date], and it wasn’t made, so the policy is cancelled.”

Customer: “By the blood of Jesus, that payment has been made!”

Coworker: “I’m sorry, sir. The payment was not posted to your account.”

Customer: “I gave my friend money, and by the blood of Jesus, he paid my insurance.”

Coworker: *stunned silence*

This Kind Of Work Is Not In Her Jeans

, , , , | | Working | May 21, 2018

(I am working the night audit shift at a hotel when a young woman comes in. She is dressed in jeans and a sweatshirt. It is about two in the morning.)

Girl: “Hey! Are you guys taking applications right now?”

Me: “I don’t know, honestly, but I can give you the web address where we take applications.”

Girl: “There isn’t a manager I can speak to?”

(Again, it is two in the morning.)

Me: “Um… I’m the de facto manager on duty right now, but I have no control over our hiring practices. You’ll have to go online, or wait until morning when someone is in.”

Girl: “Aw, shoot. I just wanted to get some kind of job; you know, something easy, like your job!”

Me: *glancing at the mountain of accounting paperwork I’m currently trying to get through while attempting not to look insulted* “Yes, well, like I said, I don’t know if we’re hiring, but I know we don’t need any more night auditors right now.”

Girl: “Sure, sure. Oh! And do you have to wear anything in particular for this job?”

Me: *looks down at the pinstripe suit and matching blouse that no young woman would possibly wear unless they had to* “Yes… This.”

Girl: “What? You mean I can’t just wear like, a t-shirt and jeans?”

Me: “No.”

Girl: “Huh! Well, never mind, then!”

(She left. Not only have I never seen ANY hotel of ANY stripe that allowed its employees to wear t-shirts and jeans to work, but we are a higher-end, full-service brand!)

Crazy Prices Attract The Crazies

, , , , | Friendly | May 10, 2018

I just organized a garage sale for the first time in six years. I moved homes a year ago and had a baby two years ago, so I had a lot of stuff to get rid of. Hoping to reach out to as many people as possible, I posted pictures of things for sale online. While it did increase the foot traffic, it also invited the crazies.

First, I had a gentleman come and ask to look at the 1960s Schwinn bike I was selling. He told me his sister would love it for her art project, and then moved to take it from me. My husband blocked him with his arm and told him that the bike was for sale, not free. The man interjected with, “There was no price listed online!” My husband replied, “It’s a garage sale; everything is for sale.” The man left without buying the bike.

Then, we had a lady come by while it was dead, and struck up a nice enough conversation with her. She didn’t see anything that she wanted to buy, but that’s how it goes. As we were talking about moving a year ago, she shifted gears and asked, “Do you know if you’re getting into heaven?” My eyes went wide, and I looked at my husband to confirm if she really just asked that. I replied, “I hope so!” and my husband agreed. The woman dug through her purse and handed us a flyer about being saved, turning to Jesus, yada yada yada. She then left, and my husband and I confirmed that that was weird.

Next, two women came by while my husband was taking a break. They mentioned that they shopped for a local church group, creating Christmas boxes for kids, trying to keep the cost of the boxes around $5. I said that was cool, and showed them the table with the cheapest things, $1 and under. They then said that they typically try to buy things at ten cents a piece. I said I might be able to do that on some of these items. They both then turned to me and asked if I’d be willing to do that on everything in the sale. I’d get a receipt for taxes and everything. I told them no, I wouldn’t be able to do a deal like that. They pushed that it was for a church and deserving children. I told them that was nice, but anything we didn’t sell was going into a sale for a church mission trip already. They got annoyed looks on their faces, and turned and left.

Thankfully, the good customers outweighed the bad, and we got rid of a lot of our junk. But I’m glad I won’t need to have another garage sale for another six years or so.

Unfiltered Story #110659

, , | Unfiltered | May 10, 2018

(I work in a retail store, and when certain items go on sale we place hang tags on the item saying Buy One Get On 50% Off, etc. I was hang tagging items when a costumer went up to my manager at the counter.)

Manager: (rings up her two items and tells her the price)

Customer: Oh wait, I’ve got a coupon.

Customer: (precedes to hand my manager one of the hang tags that says Buy One Get One 50% Off)

Manager: I’m sorry mam, but that is not a coupon.

Costumer: What do you mean it isn’t a coupon? I got it in the mail yesterday.

Manager: I doubt that, seeming as this is one of our hang tags that [My name] is currently marking items with.

Costumer: No, I specifically got this in the mail. I want to speak to the manager.

Manager: M’am, I am the manager on duty and I can confirm that this is not a coupon.

Costumer: Oh, I see. (goes on and pays like nothing happened)

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