I Don’t Work Here, Works Lovely Here

, , , , , , , | Right | May 10, 2020

I was shopping in a high street clothing shop when I overheard a conversation between a girl in her twenties and an older lady who clearly had problems with her vision. Both were customers but the younger woman was beautifully dressed so the older woman assumed she worked there.

Instead of walking away or being rude to the older woman, the younger of the two patiently helped the older woman with her shopping, reading labels and even finding another size on the rack for her.

After years working in hospitality and dealing with all kinds of awkward customers — and often coworkers, too — it was really lovely to see someone just being a decent human, helping another person out, and not making a big deal of it.

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Hoping You Can Stretch To Being Suddenly-Employed

, , , , , | Right | May 6, 2020

My husband is trying on clothes, and I’m grabbing different sizes for him while he’s in the fitting room. I’m wearing a very bright cardigan and carrying a very bright orange purse. I’m neatly putting away the things I don’t need because I’ve worked in retail and it’s just courteous.

Customer: “Does this material have much stretch to it?”

Me: “Sorry, I don’t work here.”

Customer: “Oh. Sorry. I hate when that happens.”

Less than five minutes later, just outside the fitting room:

Same Customer: “Miss, you work here, right? Do you have this in another size?”

Me: “Nope. Still don’t work here.”

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Calling Out Their Calling Out

, , , , , | Right | May 2, 2020

I’m being helped with phoning in an order, as the in-store kiosk won’t accept it at the time. Three teenage girls get behind me in line. A few minutes pass when the fussing starts. I’m a girl who fits the nature of this store, with piercings and bleached hair; they are very much the opposite. I’m also on a first-name basis with the manager helping me.

Girl #1: “Oh, my God, this is taking so long. I only have three things.”

Girl #2: “Don’t they have someone else here working?”

My manager ignores them but glances at me knowingly. They continue fussing while I grow more impatient with them.

Girl #3: “Why is this taking so long? We’re gonna have to skip [Other Store].”

I have finally had enough.

Me: “Oh, my God, will you please be patient?! If this was you at the register, you’d want him to help you, too!”

Girl #2: “Oh, it’s not you… um…”

All three grew quiet and finally learned how to whisper, only to leave with their heads down a minute later. I apologized to the other two people now in line, but they waved it off and waited the two more minutes my phone order took. I think I earned my old lady card in the process, but I got a good laugh out of teaching them some manners!

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Didn’t Even Dress It Up In A New Jacket

, , , | Right | April 26, 2020

Customer: “Do you have this jacket in navy?”

Me: “No, I’m sorry, that one only came in black. I do have this jacket — it’s a similar cut — in navy, though?”

The customer is not interested and walks away. A coworker comes over and we start discussing merchandise moves we need to make over the next couple days. I haven’t moved an inch, and it hasn’t even been three minutes when the same customer comes over, stands next to me, and — ignoring me completely — asks my coworker if we have that same jacket in navy.  

Coworker: “No, we only got that one in black, sorry.”

My coworker offers the exact same alternative jacket.

Coworker: “This jacket comes in navy, and is a similar cut, though?”

Not the first — or last — time a customer has asked the same question of multiple employees, but the least subtle one I’ve had in a while.

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Weirdly Placed Manners

, , , , , | Friendly | April 25, 2020

I like to think that I am “down with the kids.” I’m almost thirty years old and have always liked kids. Apparently, kids don’t always like you back.

I entered [Very Large, Famous Clothing Store] and saw a little boy, maybe five or six years old, sitting on the floor under a clothing rack, sulking. Thinking that I could be the one to cheer him up, I smiled at him… and got a death glance back from him.

Okay, this one is a hard pleaser, so I jokingly stuck my tongue out. Shouldn’t have done that.

The sourpuss kid immediately yelled at me, “YOU DO NOT GET TO STICK PUT YOUR TONGUE AT ME! IT IS NOT ALLOWED!”

Pretty sure the entire store heard him. 

I quickly scrambled away from this kid, promising myself never to interact with unknown kids ever again.

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