Unfiltered Story #122048

, , , | Unfiltered | September 22, 2018

(A man and his wife have come into my store. The woman is looking around while the man is continuously asking her for some gum while she insists she doesnt have any.)

Me: Theres a convenience store just around the corner, they have gum.

Man: Really?! AWESOME *runs out of store*.

(A few minutes later he returns and my co-worker, who is at the front of the store, points him in the direction of the fitting room where his wife if).

Me: Find some gum?

Man: uhh…Im with her *points to wife and runs past me*

me:….-.-‘

Winter Is Coming…

, , , , | Right | September 20, 2018

(It’s the Fourth of July and I’m working the register. A woman in her mid-50s comes up to me.)

Customer: “Where are your winter coats?”

Me: *taken aback* “What?”

Customer: “Your winter coats! I’m looking for them.”

Me: “Um, well, we’re not selling any right now. You’re welcome to check the 70%-off rack, since that’s from last winter, but other than that, I’m afraid they won’t be in for a while.”

Customer: “Don’t lie to me! I know you get the seasons in early.”

Me: “It’s true, we do get clothing for each season in early, but it’s July.”

Customer: “So?”

Me: “So… we won’t even be getting the fall stuff until the end of this month.”

Customer: “Well, then, where am I supposed to get a winter coat?”

Me: *trying to be helpful* “Well, I’m sure you could check [Thrift Store] in [Town ten miles away]. They should have out-of-season stuff.”

Customer: *angry* “I don’t drive! I need something here!”

Me: “Okay, well, you could check [Famous Outdoor Sporting Company]. I know they ship right to your house.”

Customer: “I don’t want to order anything! I want something here!

Me: “Well, unfortunately, we don’t have any winter coats except what few are left on clearance.”

Customer: “But why don’t you have anything now?

Me: *fed up* “Because it’s July.”

(The woman storms out. My manager comes over, having seen her leave angrily.)

Manager: “What was that about?”

Me: “She was mad because we didn’t have any winter coats.”

Manager: “Did you tell her to check the clearance racks?”

Me: “Yup. She was mad we didn’t have new ones.”

Manager: “But… it’s July.”

Me: “Believe me, I know.”

Flowering With Too Many Possibilities

, , , , | Right | September 20, 2018

(A little old lady approaches me as I’m working in our small petite department.)

Lady: “Hello! I’m looking for a petite shirt I saw online. Could you help me find it?”

Me: “Of course! We don’t get everything online in the store, but if it’s here, we’ll find it.”

(I start going through the racks.)

Me: “What’s it look like?”

Lady: “It’s floral.”

(I pause for a second. Please note, it’s spring in a woman’s clothing store. Everything’s floral.)

Me: “Okay, what color is it?”

Lady: “It’s floral.”

Me: “Um, okay, but are there any prominent colors? Maybe green, blue, pink?”

Lady: “It’s floral.”

(Giving up, I proceed to show her every floral shirt in the department. She rejects each one, and every time I ask for more to go on, she replies, “It’s floral.”)

Me: “I’m sorry, miss, but it doesn’t look like we carry the shirt you’re looking for. We can order it for you online, if you like.”

Lady: “What? Why don’t you have it?”

Me: “Well, we’re a fairly small store, and our petite department is especially small. We can’t fit everything online in here.”

Lady: “But… it’s floral!

Say Goodbye To This Dress

, , , , , , | Right | September 7, 2018

Years ago my mum was working in a clothes shop with a one-month return policy.

A customer bought a returned dress, but soon returned it, complaining of a rash that the dress had caused.

After making sure it was not an allergy issue, they sent the dress off to be tested, and the results told them that there were traces of embalming fluid on the dress. That’s the stuff they put on dead people to keep them looking nice for open-casket funerals.

Someone had put this dress on a person so that their friends and relatives could say goodbye, then took it off them and returned it to the shop. Apparently it never occurred to them that that was a bit weird.

The Couponator 9: The Passive Aggression

, , , , | Right | September 7, 2018

(A customer comes in to my store on a very busy holiday afternoon. Most of the store is on sale, all of it carefully marked and constantly checked because we have a lot of customers who would be happy to argue about a signage error.)

Me: “Good afternoon! Welcome to [Store]! Are you shopping for a special occasion today?”

Customer: “Do you have any coupons?” *not “Hi,” or “Good afternoon,” or “How are you?” or any other greeting*

Me: “Ma’am, you would have received any current coupons either in your mail, or by email, or text if you are signed up with us. We do not keep coupons in the store.”

(We never have, and anyone who has ever shopped with us knows this, but I have found that doesn’t keep even regular customers from asking anyway.)

Customer: “Hmph!” *points to full run of dresses on a rack with no sales signs* “Is this dress on sale?”

Me: “No, ma’am. All the sales dresses, and everything else on sale, are on racks with signs on top or have a tag hanging on their hanger.”

Customer: “Well, why not?!”

Me: “Ma’am, that’s a brand-new arrival.”

Customer: “Hmph. Well, I’m just looking.”

(She wanders through the store for nearly an hour, slowly collecting clothes and badgering the manager-on-duty and me as to whether each garment was on sale and how much the sale price is, and repeatedly asking about coupons and getting the same answer each time from both of us. After she’s tried on and made her selections, she brings her clothes to the counter and starts digging through her purse while I get the information I need to start ringing up her purchase and begin to do so.)

Customer: “I know I have a [Store] coupon in here! Where is it?” *she dumps what seems like hundreds of mailers from stores and other coupons on my counter* “I had a 15% coupon for this place. That woman! That woman at the [Other Location Store]; she took my coupon. Mm-mm-mmh! She took my coupon!”

(I continue ringing up clothes with a blank but smiling face during this monologue, saying nothing and refusing to take the passive-aggressive hint that I should come up with a coupon code.)

Customer: “Let me ask you something. Why would that woman take my coupon?”

Me: “Ma’am, our coupons work just like at the grocery store or any other store. You can only use them once.”

Customer: *showing absolutely no surprise that she got that answer* “Mmph. I still think I should have a coupon.”

Me: “I’m so sorry you can’t find one. Your total is [total]. You’ve rolled over your reward points with your purchase today; here’s your certificate. Have a great holiday!”

(We found out when clearing the fitting rooms that she’d left all her unwanted clothing in a pile, too. Afterwards, I told the manager-on-duty that there was no way I was going to hunt for a coupon code for her, given her behavior with the two of us before checking out. The MOD said she’d enjoyed watching me refuse to cave in to the woman at the register, and didn’t understand why people couldn’t figure out that being rude wouldn’t get them any favors.)

Related:
The Couponator 8: The Fabric Of Reality
The Couponator 7: The Forgotten Coupon
The Couponator 6: The Coupon Awakens

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