I Don’t Work Here, Does Not Work Here, Part 16

| FL, USA | Right | September 10, 2014

(I went to check out a sale at a clothing store. While browsing the clothing racks, a lady runs up to and violently grabs my arm and start yelling at me.)

Customer: “About d*** time someone showed up. I’ve been looking for you for ten minutes now!”

Me: “Excuse me?”

Customer: “Don’t give me that! I give you guys a lot of my hard earned money and all I get is crappy service.”

Me: “Um, ma’am, I’m sorry, but I think you—”

Customer: “Now listen here. I don’t have time for this. I’ve got places to be, so just do your d*** job and help me!”

Me: “Ma’am, I don’t work here.”

Customer: “Work, you got that right! You just get paid to sit on your fat a**. If it was up to me you’d be fired!”

(At this point the store manager has heard the commotion and comes over to see what the problem is.)

Manager: “Excuse me, ladies. Is there a problem here?”

(Customer angrily points at me.)

Customer: “Yes, there’s a problem! Your sorry excuse of employees stand around all day while your customers have to suffer!”

(Looking at me, the manager understands what’s going on and is trying to not burst out laughing.)

Manager: “I’m terribly sorry, ma’am, but if you would have asked a store associate for assistance instead of yelling at another customer, perhaps we could have assisted you.”

Customer: “Well, I never!”

(Confused, the lady looks at me and finally realizes I’m not wearing a store uniform or name tag.)

Customer: “Oh, um… Ah, I think I’ll just come back later.”

(Looking extremely embarrassed the lady rushes out of the store without even apologizing.)

Manager: “I’m sorry, miss. Are you all right?”

Me: “I’m really confused but yeah. I guess. Are all your customers like that?”

Manager: “That’s not even the worst of it.”

Related:
I Don’t Work Here, Does Not Work Here, Part 15
I Don’t Work Here, Does Not Work Here, Part 14
I Don’t Work Here, Does Not Work Here, Part 13

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I Am Just A Number

| Bergen, Norway | Right | August 20, 2014

(I am out shopping with my 10-year-old sister. I am 23. Another customer, a woman in her 60s, approaches my sister as she is standing by herself for a moment.)

Customer: “Are you the manager here?”

Sister: “No…”

Customer: “What are you, then?”

Sister: “I’m 10…”

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Discount Their Math Skills

| Dayton, OH, USA | Right | July 31, 2014

(My store is having a sale for 20-40% off. A customer comes in with a return, and she wants to purchase some more items as well. I try to run it as an exchange, knowing this will actually save her money.)

Me: “Okay, after your store credit, you only owe $10.61.”

Customer: “Wait, what are you doing? I wanted 30% off!”

Me: “I realize that, ma’am, but actually, if you run this return as an exchange, you will actually pay less money than with the 30% off.”

Customer: “No! I wanted my 30% off! Just let me return this and get my 30% off!”

Me: “Okay, I can do that.”

(I do the return and then ring up her purchases.)

Customer: “Okay, your total with 30% off is $32.54.”

Customer: “There! That’s better!”

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That’s Why She’s Never The Bride

| Sydney, NSW, Australia | Friendly | July 2, 2014

(I am wedding dress shopping. I find my dress and send a photo to my bridesmaid who couldn’t be there to see. I send her one with me in the dress and another link on the website with the model wearing it. A few days later…)

Bridesmaid: “The model looks better in the dress than you do!”

Coupon And On And On

| Calgary, AB, Canada | Right | June 18, 2014

(I work at a children’s clothing store. A customer comes in with her daughter and wants a jacket, so I process it. She then gives me a coupon printed off for 25% off. Members can get coupons in e-mails so this is normal. I scan it in to discover that number has been used already.)

Me: “I’m sorry, ma’am. This coupon has been used already.”

Customer: “Yeah. I used one at your other store.”

Me: “Well, I apologize, but they should have taken it from you at the other store. We can only accept a coupon once.”

Customer: “Yes, I printed it out again. It said I can use it all weekend!”

(I had to hold back laughter because I glanced at her daughter and she just gave me this look that said ‘I’m so sorry’ as I explained that the sale was for the weekend only but it’s one coupon per customer. I never believed people would actually do that until today.)

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